Great store! But need little improvement of customer service!
Great people. Every single staff member is super helpful. Juan is super acknowledgeable about coffee machines. My girl and I wanted a coffee machine to do latte art but know nothing about them. Juan gave plenty of recommendations and things to avoid.
Calvin is great when it comes to phones. Josh is your guy when it comes to TVs. Brian is the kitchen guy.
As we are nearing Black Friday and the holidays please be patient with the staff and expect a wait time if you have questions. They are trying their best with their limited staff.
crystal n
November 19, 2024
Andy was really helpful! I lost a charger to my HP zBook laptop and needed to find a replacement. When I tell you I have NO knowledge on what wattage my power supply should be - I literally stared at this man like a deer in headlights. He was very patient with me and took the time to explain to me what product I should buy.
Amazing staff!! If you're setting up a brand new office like me, go see Andy on the weekends! I needed all brand new goodies (monitors, keyboard, mouse, pads,). He even offered a hand and helped me carry some stuff all the way to my car! Exceptional customer service from him and he made my nerve-wrecking experience so much smoother. I'm in love with my JLABs mechanical keyboard!!! Thank you!!