Frequently Asked Questions About Best Buy Holyoke Mall
How do I check product availability at the Holyoke Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holyoke Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holyoke Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holyoke Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3647 reviews)
Ian C
May 14, 2025
1 out of 5
Place is a dump now I have some kid behind a desk for help with a ring camera cuz he was talking to his coworkers and not paying attention to me so I went and bought it online from another company you just lost a customer forever. When I was asking him for help he was just kept telling me that there's nothing in stock so instead of helping me try to find an alternative and explaining to me how ring works he told me to look it up online.
Margaret B
May 13, 2025
5 out of 5
Great service. Kind staff.
pete b
May 03, 2025
1 out of 5
Very disappointed in the geek squad paying to have a tv moved to another wall 619.00 which was fine i spoke very slowly my needs ..not complicated at all every sentences i started he interrupted and his attitude and rude behavior took me by surprise !!! i have ever experienced this … very different than a year ago …. I ‘ll try many other resources before i return to best buy and over the years i have purchased many items
Mizuno A
May 02, 2025
5 out of 5
Very helpful staff made it a quick get in, get the item, get out.