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Frequently Asked Questions About Best Buy Holyoke Mall

How do I check product availability at the Holyoke Mall Best Buy?
How do I check my order status?
My local Holyoke Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Holyoke Mall stores’ holiday hours?

Recent Reviews

4.1
(3545 reviews)
linda h
October 30, 2024
5 out of 5
Very helpful. Easy pickup.
landen d
October 20, 2024
5 out of 5
Big and a large variety of items
Xavier 1
October 19, 2024
3 out of 5
I wanted to buy a phone, but I waited for 20 minutes, and one came to assist us. I saw two staff laughing and talking, doing nothing, but when they saw we were leaving without having been helped, one of them said, "I am available now." I told him that I no longer had time. This was not the first time I had experienced a lack of good customer service practices.
Response from Best Buy
October 19, 2024
Hello Xavier, Thanks for reaching out and providing your feedback. Finding the help you need when purchasing a new phone should be easy, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64328959. Kind regards, ^Aaron
Tony H
October 18, 2024
5 out of 5
The great service is truly helpful.

About Best Buy Holyoke Mall

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