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GEEK SQUAD

Best Buy Holyoke Mall

Open NowCloses at 9:00 PM
4.1
(3640 reviews)
50 Holyoke St
Holyoke, MA 01040
(413) 533-4443
Directions
Open NowCloses at 9:00 PM
TuesdayMay. 210:00 AM - 9:00 PMWednesdayMay. 310:00 AM - 9:00 PMThursdayMay. 410:00 AM - 9:00 PMFridayMay. 510:00 AM - 9:00 PMSaturdayApr. 2910:00 AM - 9:00 PMSundayApr. 3010:00 AM - 7:00 PMMondayMay. 110:00 AM - 9:00 PM
Services Offered
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Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Holyoke Mall

How do I check product availability at the Holyoke Mall Best Buy?
How do I check my order status?
My local Holyoke Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Holyoke Mall stores’ holiday hours?

Recent Reviews

4.1
(3640 reviews)
John L
April 23, 2025
1 out of 5
its sad walked into this BESTBUY location in Holyoke Mall the only one i got a hello and a smile from was security at the door coming in from mall ,the guy with glasses by the tv wont say can i help you and the other guy by the appliances i was like hey kept going with the serious face its like nope i will not give the Business to them they lost out on a tv sale and appliance sale i went somewhere else where they were like hi can i help you and they showed you stuff and help you so really all i can say is thankyou to the security person at the entrance watching the tv moniter who greeted us with a smile
Taco S
April 21, 2025
1 out of 5
I wish I could call the store to ask about an item without an automated voice messaging system hanging up on me because I want to talk to a person
Response from Best Buy
April 22, 2025
Hello there! Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to speak with someone at your local store before making the trip. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65065012 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Cheers, ^Ryan
Tim S
April 20, 2025
5 out of 5
Walked in just passing through to the mall. The idea of a TV in my dining room was in the back of my mind. The customer service representatives were very accessable and helpful. Walked out with a 32" TV. Perfect.
Cynthia C
April 08, 2025
5 out of 5
The moment I came through the doors, Jayden greated me with a smile , followed by the best customer service, I have had in awhile! He went above and beyond, by answering my questions. Beleive me when I say , I had more than a few ! So informative , never once did I think we was looking to OVERsell me. Everything he suggested , can with an informative explanation. Thanks again , Love my new purchase .

About Best Buy Holyoke Mall

At Best Buy Holyoke Mall, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Holyoke Mall team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 50 Holyoke St in Holyoke, MA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Holyoke Mall? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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