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Frequently Asked Questions About Best Buy Holyoke Mall

How do I check product availability at the Holyoke Mall Best Buy?
How do I check my order status?
My local Holyoke Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Holyoke Mall stores’ holiday hours?

Recent Reviews

4.1
(3905 reviews)
Jean-Pierre A
September 28, 2026
5 out of 5
Good customer service. An agent talked to me and explain to me how to make good choice. His name is Raul.
Arthur H
September 28, 2026
5 out of 5
All kinds of stuff going on with my phone. Pop-ups, possible virus. 10 minutes back to normal.
Priscilla H
September 28, 2026
1 out of 5
Very difficult to work with online. Does not follow through with orders in a timely manner!!
Response from Best Buy
September 28, 2026
Hi, Priscilla, Thank you for reaching out here to share this review. We hate to hear you may have had an issue with a recent online order, and would be happy to connect with you to learn more and see how we can help. To get started, please send us a message on Facebook ( https://bby.me/uPRGe3), Twitter/X ( https://bby.me/o9SViB), or Instagram ( https://bby.me/tFmUky). Please also include a note stating you are reaching out from a Google review by including this reference number: 227635. We look forward to hearing from you!
Rebecca B
September 18, 2026
1 out of 5
This is not a reflection on the Holyoke store as much as Best Buy...I purchased 3 RING items August 17, defective when opened on Sept. 4, tried to return immediately and Best Buy said, NO, that I need to contact RING. Best Buy says that the policy is 15 days for returns.

About Best Buy Holyoke Mall

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