Frequently Asked Questions About Best Buy Holyoke Mall
How do I check product availability at the Holyoke Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Holyoke Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Holyoke Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Holyoke Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3907 reviews)
Rev. 2
October 16, 2026
5 out of 5
Good Geek Squad!
Jean-Pierre A
September 28, 2026
5 out of 5
Good customer service. An agent talked to me and explain to me how to make good choice. His name is Raul.
Arthur H
September 28, 2026
5 out of 5
All kinds of stuff going on with my phone. Pop-ups, possible virus. 10 minutes back to normal.
Priscilla H
September 28, 2026
1 out of 5
Very difficult to work with online. Does not follow through with orders in a timely manner!!
Response from Best Buy
September 28, 2026
Hi, Priscilla,
Thank you for reaching out here to share this review. We hate to hear you may have had an issue with a recent online order, and would be happy to connect with you to learn more and see how we can help.
To get started, please send us a message on Facebook ( https://bby.me/uPRGe3), Twitter/X ( https://bby.me/o9SViB), or Instagram ( https://bby.me/tFmUky). Please also include a note stating you are reaching out from a Google review by including this reference number: 227635. We look forward to hearing from you!