matthew s
September 18, 2025
Stay away, bought a washer and dryer from best buy and installation. Scheduled my appointment 2 weeks from when i purchased. I waited at home, no one showed up. I called and best buy services said the technician delivered it already and i was not there. I was at my appartment the entire time. Best buy uses sketchy technicians with no physical locations like doordash restaurants. Thoz guyz installation has no phone number, no website, no locations. Now i need to wait 2 weeks for them to try again. No way. Do not buy appliances from here.
Response from Best Buy
September 18, 2025
Hello, Matthew,
Thank you for reaching out to us. It saddens me to hear that your recent experience was not a positive one, especially when waiting for your washer and dryer to be delivered. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #44949” when reaching out on social media.
Thank you,
^Ruby
CAUTION !! I bought an electric scooter and a best buy plus for 50$ extra and on that it said that you can return it within 60 days and you will take your money back ( the employee told me that also when I bought it ). When I went to return it they said that they wont take any more scooters back , without giving us any warning. They also told me that the general manager told them to say this to anyone that wants to return a scooter.
So even if you have bought the guarantee that says you can return it within 60 days they will just refuse to do it. Be careful
Debra T
September 11, 2025
The staff is knowledgeable even when you don't know what you want Trust them