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Frequently Asked Questions About Best Buy Cape Cod

How do I check product availability at the Cape Cod Best Buy?
How do I check my order status?
My local Cape Cod Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cape Cod stores’ holiday hours?

Recent Reviews

4.0
(1749 reviews)
Sean R
December 20, 2025
4 out of 5
A little understocked at times with wiring accessories but when I order ahead I haven't had a problem yet, always nice staff and quick :)
Neisha T
December 18, 2025
2 out of 5
This place sucks.
Response from Best Buy
December 18, 2025
Hi there, Neisha. Thanks for you review. We'd like to follow up and assist however possible. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/vrqffz) - Twitter/X (https://bby.me/ltyd50) - Instagram (https://bby.me/o07xpx) When reaching out, please mention it is regarding your Google Review 90704. Kindest Regards.
Chris M
December 15, 2025
1 out of 5
Don't buy here and don't use Geek Squad set up, they make you wait all day and don't show up, they say we can reschedule, they don't care about your time, buy on Amazon and have a local company do your install. I am so disappointed that I wasted my day, took time off from work, etc. They confirmed install via text a few days prior, saying be ready between 7AM and 7PM and then the night before they confirmed and also at 6AM the day of service they confirmed. Plus I also paid the annual Geek Squad fee that allows for "preffered" status and services. Never again, I'll go with Amazon or Costco and save the money and hasle.
Ivvo T
December 14, 2025
2 out of 5
Worst customer service I have ever experienced walking into Best Buy. Multiple employees on their phone and received major attitude when trying to ask simple questions. I apologize however not everyone is tech friendly. Very disappointed, especially since it’s a small store. Inventory also looks like a mess every time I walk in. Either go to another Best Buy or have enough patience to deal with children who can’t get off their phones.

About Best Buy Cape Cod

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