Frequently Asked Questions About Best Buy Cape Cod
How do I check product availability at the Cape Cod Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Cod Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Cod stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Cod Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1738 reviews)
David B
November 25, 2025
2 out of 5
Poor sales knowledge in the laptop department after being told I coukf only get a Chromebook under 400 there’s an aisle two rows over all value laptops w windows if I hadn’t walked into the aisle on my way out would’ve bought zero
Response from Best Buy
November 25, 2025
Hello, David,
Thanks for reaching out with your feedback. Getting accurate product information is always preferred, so we can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/1usrwo), Twitter/X (https://bby.me/643rgt), or Instagram (https://bby.me/192cee). Please reference Google Review #74940.
norm g
November 20, 2025
5 out of 5
Well stocked
Wilma V
November 14, 2025
5 out of 5
Nat with the geek squad was absolutely the best!
Joe D
November 04, 2025
5 out of 5
We wanted to Thank Dylan from the Cape Cod Best Buy for helping us with an over charge. issue. We had purchased a dryer and the next day we opted to purchase a better one. During the exchange process an overcharge was made. We saw this immediately and call this out and where told this charge would go away. It did not after a 2 week period. We spent over an hour being handed off to various online chat agents whom where rude and basically told us there was nothing wrong and then finally speaking to someone to try and rectify the issue. Only to be told we had to drive the 64 miles to the store we purchased the dryer to rectify the over charge. Dylan was the 1st person we met upon entering the store. Even though his shift had ended he stayed and waited patiently for a manager to come which never happened. Then he went through our order and charges while we brought up our credit card history. After reviewing it was clear a few mistakes had been made. Orville a 2nd agent came to review the order and gave us a store credit for the over charged amount. They have restore my trust in Best Buy. Thank you both for taking the time to rectify something that should not have happened in the 1st place. I hope the Cape Cod MA Best Buy appreciates having you both as employees.
Thank you. Joe and Anna