Woof dude. This place always looks like a bomb went off in it, and the few people still working there look dead on the inside. I don't blame them.
Response from Best Buy
March 05, 2025
Greetings!
One of the benefits of shopping in store is the opportunity to receive knowledgeable and impartial advice along with the ability to ask questions to ensure that you are confident with your purchase. We are truly disappointed that your recent visit was less than desirable. We share your disappointment and would like for you to reach out to our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we can document this occurrence in hopes to generate better experiences going forward. When reaching out, be sure to send a private message that includes your full name, phone number, email address, along with mentioning this Google review (64891838).
Sincerely,
^Tina
The Cape cod store almost always has what I need when I have to run out and buy electronics stuff for my 2 offices on the cape. The staff is friendly and tries to be helpful. I try to order online and just pick up in store, to save me time, and once in a while they are interminably slow at putting those orders together. If it says, "Ready Inan hour," on the website, I now try to give the Cape cod store 3 or 4 hours so I'm not told to "go walk around the mall" while I wait after I arrive 2 hours after ordering. I don't have that issue at other best buys.