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Best Buy Cape Cod
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Cape Cod
How do I check product availability at the Cape Cod Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cape Cod Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cape Cod stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cape Cod Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1623 reviews)
Kristen L
November 21, 2024
3 out of 5
This store is hit or miss. You can get great service or really crappy service depending on who you ask in the store . The last time I was there was awful. The guy was so rude to us It's not a good look Best Buy.
Response from Best Buy
November 21, 2024
Hello, Kristen,
Your feedback on Google my Business is appreciated. We understand having hit or miss customer services is frustrating. We would like to hear about your store experiences, here at the corporate office.
Feel free to reach out on social media with the links below. When you are reaching out mention "Google Review 64455780", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Hannah L
November 18, 2024
2 out of 5
Old guy with the patriots hat is extremely grouchy and rude. Different guy rang up a few items that I didn't even bring to him and I didn't realize til I got in the car, then had to wait in a long long to then return the items that he charged me for.
Response from Best Buy
November 18, 2024
Hello, Hannah.
Thank you for reaching out. To hear great customer service has not been your experience is concerning. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be more than happy to help assist and document your experience. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64441982.
^AllisonS
Georgina C
November 14, 2024
3 out of 5
Later...after I get over the disappointment.
Response from Best Buy
November 14, 2024
Hi, Georgina,
Thank you for taking the time to share this review with us, although we hate to hear it is due a disappointing store visit. We would like to learn more and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64427657. We look forward to hearing from you!
Regards,
^Katie
Andrew F
November 13, 2024
5 out of 5
Awesome