header_logo

More to Explore

Frequently Asked Questions About Best Buy Leominster

How do I check product availability at the Leominster Best Buy?
How do I check my order status?
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Leominster stores’ holiday hours?

Recent Reviews

4.1
(2037 reviews)
Sebastian C
May 06, 2026
5 out of 5
I stopped by Best Buy in Leominster because my television was not working. I was fortunate enough to have the Sam from the geek squad. Help me with my issue. He was very professional and very managerial in the way he handled my frustration. I highly recommend Sam from the geek squad at Leominster, Massachusetts Best Buy for a promotion. Thanks again for all your help. You really made me and my family's day.
Jillian S
May 03, 2026
1 out of 5
Will that works at this Best Buy is awful!!! He didn’t even acknowledge us while standing in front of him. He stayed on his phone. We drove over an hour away to pick up a tv. He was rude and condescending. Acting like we weren’t good enough to purchase a tv. I will never go to this Best Buy again. Awful
David C
April 23, 2026
3 out of 5
The store has a good selection of electronics, and I found the staff to be friendly and knowledgeable. However, I did notice that some items were out of stock, which was a bit disappointing. Overall, it's a decent place to shop, but they could improve their inventory management.
Response from Best Buy
April 23, 2026
Hello, David, We know that not having items you are looking for in store can be a difficult experience. If you would like support with ordering an item for pickup or delivery please reach out to us on any of our social media profiles below with Review 145058. Facebook (https://bby.me/GHAZ4w) X (https://bby.me/JcN3YJ) Instagram (https://bby.me/IxlPiL)
Joshua
April 16, 2026
1 out of 5
I was there for a laptop repair with geek squad. My laptop was sent for repairs and after getting it back it had the same exact issues just after the 30 day warranty for a redo on repairs and they told me I would have to pay AGAIN. The employee at the geek squad counter laughed in my face seeing that I was visibly upset about this. Highly unprofessional and a big scam. There is a small business in Leominster MA that does free diagnostic and real repairs for a fair price. DO NOT WASTE YOUR TIME AT GEEK SQUAD!
Response from Best Buy
April 16, 2026
Hello Joshua, Thank you for your review. Experiencing the same thing happening again after just having gotten your laptop repaired is understandably frustrating, as is feeling laughed at. This is never the kind of experience we want our customers to have. We would greatly appreciate the opportunity to follow up here and look into this for you. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/PabKln) - Twitter/X (https://bby.me/M55etV) - Instagram (https://bby.me/OE28yc) When reaching out, please reference your Google Review 142437.

About Best Buy Leominster

bestbuy.com