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Best Buy Leominster
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Leominster
How do I check product availability at the Leominster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leominster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leominster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1960 reviews)
Jon W
April 28, 2025
4 out of 5
Had what I needed.
Justin D
April 09, 2025
1 out of 5
Most store employees are helpless. I am repeatedly told to go speak to another employee when asking a question, including being told to go back and forth between two employees. Upon realizing the store inventory was off (common issue NBD) the employee acted as if I was pulling teeth to place the order online and have the item shipped to store. 11 days later with no tracking or shipping updates I went back to Best Buy and was informed that even though I was charged the full amount for the item, it was never actually ordered. I was informed that the item would be pulled from another store to be delivered to my home same day, that sounded great. Later in the evening I received an email saying the item inventory at the other store was also off and I would need to choose a different pickup location or standard shipping, I replied I would accept the standard shipping to avoid going to another store and being told the inventory was off again. Today I received an email stating that with standard shipping I will be receiving the item 4/30/25 over 1 month after I was supposed to have picked up the item in store that was in stock. I could have purchased the item elsewhere same day without the hassle, Best Buy just happened to be more convenient. I will not be making this mistake again.
Best Buy should seek and train better store employee standards.
Response from Best Buy
April 09, 2025
Hello, Justin,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 65025735. We look forward to hearing from you.
Regards,
^Deysha
Samantha C
April 01, 2025
5 out of 5
I was so nervous to get a laptop for school until I was greeted and taught by a young man named HAMMAD on what I needed ! He is by far one of the smartest people I ever have had the pleasure to speak to. He is a much needed asset to this establishment. Not only was HAMMAD professional and smart but was extremely helpful and kind! What a wonderful experience this was and if I could leave more stars for this wonderful young man then I would in a heart beat ! Thank you so much HAMMAD if you see this i appreciate you very much! You saved me from getting something I shouldn’t have !!
Guzman J
March 24, 2025
5 out of 5
Had a radio installed. Tech was super nice and did a fantastic job. Got the job done really quick!