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Best Buy Leominster
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Leominster
How do I check product availability at the Leominster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leominster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leominster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1977 reviews)
Christopher G
July 11, 2025
1 out of 5
The counter at customer service was black
Response from Best Buy
July 15, 2025
Hi, Christopher,
Thanks for sharing your feedback. We'd love to follow up with you to learn more about your visit and how we may improve.
Please reach out to us through a private message on Facebook (https://bby.me/v3tz3k), Twitter/X (https://bby.me/pwqze2), or Instagram (https://bby.me/8o7tbp). For the fastest response, please include your full name, email, phone number, and "Google Review 14419" in your message. Thanks!
Regards,
^April
Peter B
July 08, 2025
1 out of 5
I scheduled an appointment at the Leominster store to have my son’s S2 Highboy scooter repaired under warranty. When I arrived, the Geek Squad told me they couldn’t fix it but would replace it. I was thrilled—until suddenly I wasn’t.
The associate then claimed I had to drive to the Marlborough store because his manager said so. No reason, no apology, just “you have to go there.” So I wasted more time driving to Marlborough, only to be told Leominster should have handled it. They confirmed there’s no policy requiring me to return to the store where I bought it (especially since I ordered it online).
This was a complete runaround, terrible communication, and a huge waste of time. What should have been a quick and easy warranty replacement turned into a frustrating mess. Very disappointed.
Renee P
June 28, 2025
5 out of 5
Needed a screen protector for my phone. Still under the lifetime warranty. They didn't have to install it, but insisted. Friendly, helpful and kind.
Jonathan P
June 13, 2025
5 out of 5
The Geek Squad is the Best!