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Best Buy Leominster
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
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Google Home Experience
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Find Items in This Store
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Frequently Asked Questions About Best Buy Leominster
How do I check product availability at the Leominster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leominster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leominster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1998 reviews)
Aubree H
October 29, 2025
2 out of 5
Usually my go to BestBuy for everything from laptop accessories to gaming, but was disappointed today. I went in to buy an Auraring, they didn’t have my size, so the guy at checkout ordered it for me. In the wrong color, after I specified three times the size and color. It would’nt be a problem if I could just exchange it, but I have to cancel the order and repurchase. (Obviously the refund is 7-10 business days) So instead of an already hefty 500$ purchase, Im down 1k until the refund.
The Saga continues:
I noticed about 30 minutes after the order that it was wrong, and cancelled it via the Best Buy App. The order then went into “request processing/pending”. A few hours later, I get a notification that the ring has shipped. So not only did the cashier order the wrong ring, but my cancellation request was denied and they shipped it anyways. I called (now for the 3rd time about this order) and they did confirm that my request was denied but couldn’t tell me a reason. So now I have to wait until that is shipped and take it back to the store in person, delaying the refund further for a ring I never wanted in the first place.
Response from Best Buy
October 29, 2025
Hello Aubree.
We understand the frustration when something goes wrong with an in-store order. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/alb7hp), Twitter/X (https://bby.me/1j0dj1), or Instagram (https://bby.me/w7owj4), and mention your Google review, 62141.
Derrick C
October 26, 2025
1 out of 5
Awful location even for best buy, employees are miserable and would rather say they cant help you than process a return.
Response from Best Buy
October 26, 2025
Hey,
We want to hear more about this store experience. Contact us on social media links. Mention review #60907.
Facebook (https://bby.me/u5frgo)
Twitter/X (https://bby.me/jj78b5)
Instagram (https://bby.me/49shru)
David M
October 15, 2025
5 out of 5
Great installation done by Mike!
Christopher L
October 08, 2025
5 out of 5
Not Much at all and was Extremely Easy to Look around and Staff is Extremely Friendly asking if you need Help and Always Try to Help you Get the Correct item