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Best Buy Mansfield
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Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1255 reviews)
Oksana K
January 23, 2025
1 out of 5
Really unprofessional staff
Response from Best Buy
January 23, 2025
Hello, Oksana,
Thank you for your review and feedback. We know a bad interaction with an employee can really take the fun out of shopping. We'd like to hear more and see if we can assist. Please send a private message with your name, phone number, and email. Please mention Google Review 64722188 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Christopher S
January 12, 2025
4 out of 5
Ordered an item online and it was ready to pick up on time with no hassles
Richard M
December 29, 2024
3 out of 5
Customer service is good, but a little to talkative to each other.
Response from Best Buy
December 29, 2024
Hello, Richard,
Thank you for taking the time to share your feedback with us! We’re glad to hear you found our customer service to be good. It’s always our goal to provide a positive experience for our customers. However, we understand your concern about team members being a bit too chatty with each other while on the job. Your input is valuable and helps us ensure our focus remains on delivering excellent service.
If you’d like to share more details or discuss this further, please feel free to send us a private message on one of our social media accounts. In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out about your Google Review. Please also provide the conversation number 64620525 so we can quickly identify your feedback.
Here are the links to our social media accounts:
Facebook: https://facebook.com/BestBuy
X (formerly Twitter): https://twitter.com/BestBuySupport
Instagram: https://instagram.com/BestBuy
Thank you again for your feedback, and we look forward to continuing to improve your experience.
Best regards,
^Magee
Peter W
December 14, 2024
5 out of 5
I ordered a new Chromebook online, had to deliver to the store and picked it up a few days later. It was very convenient and hassle-free.