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Best Buy Mansfield
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Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1265 reviews)
cakedec78
February 28, 2025
1 out of 5
DO NOT BUY AN APPLIANCE AT BEST BUY! We were supposed to have a dishwasher delivered and installed 8 days ago. After opening the box, the delivery/installation guys pointed out it was damaged, then reassured us that when it was returned that night that we would receive a link to reschedule delivery/installation/take-away. Never received link. Now no one at Best Buy has any idea how to reschedule us for redelivery/installation since apparently the computer system looks like our damaged dishwasher is still sitting on a truck ready to be delivered to us. We spoke to "Alex" last night, who reassured us he would just call installation team and then we'd get a call within 2 hours to tell us what time they are coming today. He said it was very simple. No phone call. Apparently not that simple.
We've tried rescheduling 2 more times, both online and through the store, spoken to at least 6 people, was disconnected and reconnected to a second agent online after waiting to speak to a "supervisor", and now we're "waiting" for the installation "supervisor" to call back to let us know what to do. We've taken 2 different days off of work for nothing. Now it says our dishwasher is out of stock! We originally placed the order 11 days ago!
We just want to cancel our order but apparently Best Buy can't even do that because it looks like our dishwasher is sitting on a truck somewhere. And we paid with our Best Buy card. An absolute nightmare. We will never buy an appliance through Best Buy again. God forbid it comes damaged.
Response from Best Buy
February 28, 2025
Hello, cakedec78,
Thank you for your review. Ordering an appliance for delivery is supposed to make your life easier, not create problems. We'd like to see how we can assist. Please send a private message on social media along with your name, phone number, and email. Kindly mention Google Review 64875391 in the message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you.
Sincerely,
^Meghan
JORGE G
February 21, 2025
4 out of 5
Good deals
Amy B
February 19, 2025
5 out of 5
Best Buy is the only place I go to for all of my electronics. They help our with everything from phones to printers to tv to washing machines. Their warranties are amazing. I won't go anywhere!!!
Pizzles T
February 16, 2025
4 out of 5
Really good experience with the customer service here. However ever since Christmas they have been sending people over to try to check you out when you're still shopping. For goodness sakes please lay off and let the employees pick a good time to go speak to someone. The last two times I went here I had every single employee tried to check me out while I'm still shopping. Then when I go to check out they are all gone because I told them I'm still shopping.