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Best Buy Mansfield
Services Offered
Geek Squad Services
Apple Shop
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1355 reviews)
A R
January 16, 2026
1 out of 5
Best Buy charged me a geek squad subscription on my Best Buy credit card without my permission bybsaying they were just looking me up before helping me. They then were unable to help with my Apple computer because it would breach their contract with Apple & that I needed to go to the Apple Store for help with my computer. They then told me they charged me and that they would refund me in which they did but then after the refund they charged me again for a subscription: I didn’t find out until a year later when I got a statement (I never use my Best Buy credit card) and when I contacted Citibank they told me I needed to talk to geek squad in which I received only partial refund so I had to call back several times in which h I was told I would be refunded in full but still have yet to be. I keep reaching some woman with a heavy accent who doesn’t seem to have anyone else she can transfer me to who will be able to help. You cannot get in touch with anyone at any time it is ridiculous and I still have this pending charge on my card.
Response from Best Buy
January 16, 2026
Hi there,
Thanks for reaching out here to share this review, although we hate to hear you have an unexpected charge you are trying to resolve. We would be happy to help out.
To get started, please send us a message on Facebook (https://bby.me/bu9ojp), Twitter/X (https://bby.me/tne7u7), or Instagram (https://bby.me/aikhb6). Please also include a note stating you are reaching out from a Google review by including this reference number: #105457. We look forward to hearing from you!
Kim N
January 06, 2026
1 out of 5
*I purchased a Whirlpool washer and dryer from Best Buy in August 2025. After using them for a few times the dryer stopped heating. I called Best Buy to have it inspected; they sent someone out a few days later, but they told me to contact the manufacturer, claiming they weren't responsible.
After that, I contacted the manufacturer. They came to inspect it three times but still couldn't resolve the issue. We have waited and called numerous times requesting a replacement, but they refused. They keep insisting on repairs, but they can't seem to fix it, which is now interfering with my business operations—even though I purchased a one-year warranty from Best Buy.
I shop at many different places, but I have never encountered customer service like this. I am incredibly disappointed with how Best Buy handles their business.
Dylan D
January 01, 2026
5 out of 5
The guys at geek squad were amazing especially Chris he was awesome!
Alan R
December 27, 2025
5 out of 5
Guy was an awesome sales associate. Super informative and made me laugh and have fun during my time there. Definitely recommend in-store shopping here as opposed to online!