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Frequently Asked Questions About Best Buy Mansfield

How do I check product availability at the Mansfield Best Buy?
How do I check my order status?
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mansfield stores’ holiday hours?

Recent Reviews

4.1
(1236 reviews)
Kerri M
November 14, 2024
5 out of 5
Jared was a friendly and knowledgeable young man. He helped us quickly find exactly what we needed with cell phone cases, answered questions and offered help if we wanted to order a similar item to be delivered to the store if needed. He checked us out as his register by the cell phone area as well. I don't come in as often anymore, but if Jared is there, I definitely will. Thank you.
bondo64 p
November 11, 2024
5 out of 5
Great place to buy electronics!! Very helpful and knowledgeable sales staff!
giovanni s
November 08, 2024
5 out of 5
Great customer service! perfect specifics on product knowledge.
Teagan H
November 03, 2024
1 out of 5
I had a terrible experience at this Best Buy because of the manager Kevin not allowing us to check into our appointment early when there was no other customers. On top of that when another customer came in early they let her check in immediately. One of the workers Jessy that was “helping us” was constantly complaining about how he hates Apple so much and he hates his system. This experience was super unwelcoming and I will never go back again.
Response from Best Buy
November 04, 2024
Hello, Teagan I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64384559” and share your full name, email, and phone number to connect with a live agent within hours of operation. All the best, ^Jacob

About Best Buy Mansfield

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