Frequently Asked Questions About Best Buy Marlborough
How do I check product availability at the Marlborough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Marlborough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Marlborough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Marlborough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1847 reviews)
Dudley J
April 03, 2026
2 out of 5
For an experienced photographer looking for a DSLR upgrade, not being able to handle a camera (because they are all LOCKED DOWN and they refuse to unlock even one for you to assess "look and feel"!) this place is just frustrating.... AVOID it!
I gave it 2 stars instead of 1 because they actually had some stock...
Response from Best Buy
April 03, 2026
Hey there.
We can understand wanting to get a hands-on feel for a camera before buying it. If you have questions, please reach out to us on social media. Be sure to include your review number, 138015, for documentation purposes. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Freddy A
March 25, 2026
4 out of 5
Nice
Bruno A
March 25, 2026
5 out of 5
I love shopping at this store; everyone is well-educated.
Kayla A
March 14, 2026
4 out of 5
My experience in store was not bad. But unfortunately I will have to go in person again as Microsoft Office does not register my activation code I already paid for for my Samsung galaxy a9 tablst It keeps asking me to pay again. So this is a timely process. I tried for four hours to get it to work but no luck. I will have to go back in tomorrow.