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Best Buy Millbury
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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2184 reviews)
Karen B
January 16, 2025
5 out of 5
People are there to help.
Joshua C
January 12, 2025
1 out of 5
As a LONG time Best Buy lover, I just cannot handle these guys anymore. Staff on the floor consists of super young kids who do not know anything about their product, but that’s not the big problem. Need help at all? You’re calling an Indian call center. Want to call the store? You’re getting rerouted to the call center. And then they want you to wait 6 weeks for a washer and dryer delivery after they screwed up the initial delivery attempt. I’m out. They’re happy to take Americans money but don’t want to hire Americans. Sad!
Edit (after BB reply): Dear Bobby, if you’d like to “look into this” then you’re welcome to call me and talk about it person to person…the way business should be done.
Response from Best Buy
January 12, 2025
Hello, Joshua,
Best Buy strives to provide a customer experience where you are easily able to get in touch with the support teams you need, so we fully understand how you are feeling after your recent experience did not match this. We would be happy to connect with you and look further into this. Please feel free to contact our team by sending us a private message on social media. Don't forget to include your Google review in your message: #64670352.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Tommy A
January 08, 2025
5 out of 5
Jacob at the Greek Squad was a great help. Very willing to assist. Couldn't have been better.
Bianca S
January 01, 2025
1 out of 5
My autistic brother shopped there last night and was hounded by an employee being very disrespectful to him. Employees need to learn customer service and not just think people are STEALING. Will definitely be speaking to corporate for this type of unnecessary behavior.
Response from Best Buy
January 02, 2025
Good Afternoon, Bianca,
Best Buy strives to provide a welcoming and friendly environment for our customers, so we certainly understand how you are feeling after this situation. We take concerns like this incredibly seriously and would be happy to review them with you, ensuring this is formally documented. Please contact our team by sending us a private message on social media with your Google review in the message: #64632338.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby