Barbara-Jean B
March 23, 2025
I placed an order online for a mini fridge, it arrived in 2 days, brought inside and the delivery person took the empty box with styrofoam away, They were very polite, I’d order again online .
Don’t bother trying to get someone on the phone that is physically at the store, to tell you the inventory of certain products.
Response from Best Buy
March 23, 2025
Hello,
Thanks for sharing your feedback. I understand not being able to reach the local store to find out the current inventory on items, isn't ideal.
Generally speaking, we would need to recommend to get current inventory from our website, BestBuy.com. Even if a store or phone agent were to provide something in a call, the only way to guarantee an item will be available when you arrive at the store, is to place a store pickup order (https://www.bestbuy.com/site/help-topics/store-pickup/pcmcat204400050014.c?id=pcmcat204400050014).
That said, I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what you were trying to find. Please also include a reference to your "Google review 64958148" in your message.
Sincerely,
^Melissa
Nice place to buy electronics…
Very easy returns which is kind of important when you work in tech because sometimes when you test something it just won't work and your job expects you to return it