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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2262 reviews)
Maddie B
September 07, 2025
5 out of 5
I recently went to Best Buy with my mother and had a great experience. She knows nothing about technology or what she needed. A kind employee named Mo had a great conversation with her, helped her solve her issue within her budget, and made her laugh. I recommend this Best Buy and Mo.
Joseph L
August 31, 2025
3 out of 5
Store said they had it... got there out of stock on the shelf. Whole sections were empty.
Corn B
August 27, 2025
1 out of 5
My first time ever in this store. lady at pick up, didn’t catch her name but the blonde women. The interaction from the very beginning was rude. i came to pick up an order and when asked a question, i didn’t quite understand what she was asking and she seemed almost impatient or frustrated with me.
Response from Best Buy
August 28, 2025
Hello,
Thank you for the review. We strive to provide every customer with attentive and helpful service, and it’s clear we missed the mark in this instance.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/wabnz5), Twitter/X (https://bby.me/kquj2z), or Instagram (https://bby.me/fyd1ok). I’d recommend sending a private message or DM. Please include Google Review 35850.
Regards,
^ Kristy
Lety z
August 19, 2025
1 out of 5
The 30-40 year old lady at the register should be ashamed of the way she treats people. Super rude, and mind you we were going to spend $800. Her words after giving us attitude with every question asked “ now I have to do everything all over again” because she failed to ask me for my zip code and instead put the wrong one that was on my license. I had no idea it was such an inconvenience to help a customer out. Would have preferred the nice gentleman she shoved aside to keep working with us because he went above and beyond to get us a sizing kit that she was insisting was “out of stock”. She stole his sale for her selfish needs.
Response from Best Buy
August 20, 2025
Hello Lety,
Thanks for reaching out and providing your feedback. It does not sound like you had the best interaction. We always want our customers to feel comfortable when they visit us, so I can understand how you would feel uncomfortable. We would love to document your experience. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #31921 in a private message.
Facebook (https://bby.me/i5f2vp)
Twitter/X (https://bby.me/4rkwx7)
Instagram (https://bby.me/8u8lfb)
Thanks,
^Ezra