Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2295 reviews)
Christopher S
December 25, 2025
5 out of 5
They still got what I need!
Kim H
December 23, 2025
3 out of 5
Waited a long time to get helped, some staff standing around
Response from Best Buy
December 23, 2025
Good Morning, Kim,
We understand how you are feeling after not getting the help you needed while shopping in store. We would love to connect with you and better assist you with these concerns. Please feel free to reach out to our team by sending us a private message on social media.
- Facebook (https://bby.me/yb7cjw)
- Twitter/X (https://bby.me/xs3fa3)
- Instagram (https://bby.me/g96uww)
Cher b
December 22, 2025
3 out of 5
Lots of electronics to chose from. For those bargan hunters they do offer open box discounts for some items. I saw a nice small all black microwave for like $45 open box.
El C
December 19, 2025
1 out of 5
Staff is ridiculous a bunch of high school kids that don't know anything about customer service came to pick up a order ended up waiting 2 hours to not even get my order this place is a joke would've been faster if I went to target to purchase the item. Wouldn't recommend doing online orders with them