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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2372 reviews)
Elena B
July 12, 2026
1 out of 5
I stopped by Best Buy today to buy a floor fan. It's not an expensive item, but I wanted to know one simple thing before buying it: how does it actually work?
I asked if they could open the box so I could hear how loud it was and see how strong the airflow was. The answer was, "We can't open the box."
So how is a customer supposed to make an informed purchase? A fan isn't something you can judge by looking at a picture on the box. Noise level and airflow are exactly what matter.
If stores can't open a box, they should at least have a display model available for customers to try. Otherwise, you're asking people to buy blindly.
Really disappointing customer service.
Response from Best Buy
July 12, 2026
Hello Elena,
We can see why you’d be upset if you could not physically touch the item to make an informed decision, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #186464 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/QUf4qE)
• Twitter/X (https://bby.me/MkJAqb)
• Instagram (https://bby.me/sIo4xK)
Dimso 9
July 11, 2026
5 out of 5
Randy was amazing. He shepherded us through the process of choosing the right television and sound bar.
Upon picking up the television, Trolling Tim stopped in to resell me a much more expensive unit and was somewhat disparaging to the unit I picked up. I actually told him that his name tag should read "Un-Sales Associate".
RANDY - 7 Stars
Tim - Minus 2 stars
This was at the Nashua Best Buy
Thanks again to Randy!
Jessica C
July 10, 2026
4 out of 5
Very accesible and helpful employees. Plan for the visit to take time..tech things take time....
I prefer the millbury ma and Manchester ct store to other locations
Sarah R
July 01, 2026
5 out of 5
Very happy with my purchase. First time playing world of war craft without lag in my whole life