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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2283 reviews)
Tom C
December 03, 2025
3 out of 5
Thanks to Kenn for helping us try to find our computer today because... Fedex said it was delivered, it was not. No signature and picture of package left is not our house! We used Best Buy credit card for free delivery, I'd rather pay UPS, FedEx stinks
Response from Best Buy
December 03, 2025
Hi, Tom,
Thank you for taking the time to leave feedback for us regarding your recent delivery issue. I can understand expecting your package in a timely and secure manner.
If you require additional support here, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/dg1cdm), X (https://bby.me/1tz92t), or Instagram (https://bby.me/rzudnu).
Be sure to mention “Google review #80964” in your social media message.
jenesis l
December 02, 2025
5 out of 5
Had a great experience with Elias A. ! He was very helpful with my purchase, explained everything clearly & made the process quick & easy. He was knowledgeable, friendly, & provided excellent customer service! He’s a great asset to your company!
Eric A
November 27, 2025
1 out of 5
Came in with a broken devise that had a warranty with the store. after waiting for them to confirm the phone did not indeed work I was told I had to call a a number and would have a new phone sent to me. Called them the next day and was refused. They said that these warranties made in a physical store could only be carried out by the physical store.
Here I am thanksgiving day unable to call my family because One company cant figure out their own policies.
A massive waste of my time and energy for what I thought would be a protection plan. I would never bother buying something here thinking you actually have a warranty
Dan
November 23, 2025
5 out of 5
They peeps love tech and always have a warm welcome, thanks team :)