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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2324 reviews)
Tracy R
March 14, 2026
1 out of 5
Terrible customer service. I called to speak to someone in the geek squad about getting pricing and she refused to help simply because I didn’t have an account. You would think they would want someone to open an account and instead she just made it so I wouldn’t. I rather go somewhere that values their customers.
Response from Best Buy
March 14, 2026
Hi, Tracy,
Thank you for leaving a review. I can understand expecting to be helped in a friendly and professional manner. This is far from the experience we want our customers to have when looking for assistance.
If you require support, please feel welcome to send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/1DYJYv), Twitter/X (https://bby.me/7bzFeY), or Instagram (https://bby.me/h9wEAf).
Please mention the phrase “Google review #129324” when reaching out to us.
Michelle F
March 10, 2026
5 out of 5
Not long lines, people are very nice there
Thiery P
March 09, 2026
5 out of 5
I'm very satisfied with the customer service I experienced here with Elias . He helped me to get my purchase easier.
Eric C
March 06, 2026
5 out of 5
Good electronic store.