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Best Buy Millbury
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Frequently Asked Questions About Best Buy Millbury
How do I check product availability at the Millbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2159 reviews)
Matthew G
November 30, 2024
5 out of 5
We went to Best Buy on Black Friday in Millbury to look at Tv’s we were paired one kid who didn’t have much knowledge but he was very nice, and then Mason came over and gave us one of the best customer service experience I’ve ever had that I remember. His knowledge of televisions and sound systems was top notch as well as the service and deals Best Buy offered.
Pratyush R
November 23, 2024
5 out of 5
Helping reps here. They do sort us wrt reserving the product from any other nearest store and recommending better products.
Meghan R
November 19, 2024
1 out of 5
BUYER BEWARE! We purchased a new HP Envy laptop from this shop and is has never worked right. In spite of several remote repair sessions with Geek Squad it has never worked right. What did happen was that they remote downloaded corrupt files onto it which corrupted the operating system. Then the battery died and the laptop wouldn't even start or charge. I took it in to have Geek Squad at the store repair it. Not only did they not repair the battery issue the dented my laptop and pulled the whole frame of the computer out of shape by opening it roughly, possibly with an inappropriate tool. Of course, they refuse to admit they did any of that but I have photos of all the damage and a 3rd party assessment from another computer repair professional to prove it. Of course, HP now won't honor my active warranty either because of the physical damage made by Best Buy employees and Im now down the cost of a laptop that to buy new is over $1,000. Corporate is also no help so buy your tech devices absolutely anywhere else!! As for Best Buy, see you in small claims court!
Response from Best Buy
November 19, 2024
Hi, Meghan,
Thank you for taking the time to leave a review on Google. I completely understand wanting your new laptop to function as intended, and I also understand your expectation for professional service when it doesn’t. We would like to look into this further for you. Please reach out to us on social media with your name, phone number, and email, so one of our specialists can work with you. Please be sure to add "Google Review: 64446658" for reference. You can find us here:
Twitter(X) https://twitter.com/bestbuy
Facebook https://www.facebook.com/bestbuy
Instagram http://instagram.com/bestbuy.
Kind Regards,
^Ryan
Joe F
November 18, 2024
1 out of 5
Woman at front desk was too old to understand price matching. A fairly ordinary exchange proved too difficult to comprehend. Upon failing to pull up the price on Walmart.com, she grew very defensive, acting like I was maybe trying to pull a fast one on old Best Buy for a quick $6. Entrusting that function to her is quite a baffling call.
*Best Buy Corporate fixed this completely. I messaged them on Instagram, and Aaron was super helpful.
Response from Best Buy
November 18, 2024
Joe,
Thank you for the review. As someone who likes to keep a close eye on my finances, I can definitely understand wanting to get the best price possible. I'm concerned to hear that was your experience when trying to get a price match in the store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy