Best Buy North Dartmouth

Would be nice if Best Buy would have a general manager that would speak to their customers about a purchase. I have called multiple times spoke with associates to speak with their General Manager and when they say hold on he is hear, I will put him on for you. The phone always hangs up. Why does the General managers Jay ignore customers.

Suprisingly the store was not as expected. You can get better deals on line and they did not have what I was looking for.

Ordered a e-bike in person and asked million and one questions about return policy and of course they said 30 day return policy but didn’t. Say subject too a 170$ restocking fee….they shipped bike wrong address so by time I got it and by time geek squad would have set it up would of had a full 6 days too ride it and decide if I wanted it instead of only 6 days I chose too return it thinking I could possibly have them do it the right way this time but instead they are sticking me with a almost 200$ restocking fee and it’s simply because Best Buy dropped the ball.had someone at my house ready assemble bike bike that didn’t show up 2 days after then was told 9 more days until they had availability to come back.

Should be WORST BUY. Purchased a washing machine to be delivered to my daughter- the delivery people had some wrong address and REFUSED to deliver to her because it would "put them off schedule ". The delivery address was given on 1/9. The washer was SUPPOSED to be delivered 1/13. Today. 1/14, the delivery people are at a WRONG ASDRESS REFUSING TO DELIVER AGAIN. THEYRE "ON SCHEDULE " but we hear what sounds like kids and laughter going on in the background. I try to call delivery team and get hung up on 3x. Never again, Worst Buy, NEVER AGAIN.