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Frequently Asked Questions About Best Buy North Dartmouth

How do I check product availability at the North Dartmouth Best Buy?
How do I check my order status?
My local North Dartmouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Dartmouth stores’ holiday hours?

Recent Reviews

4.1
(2192 reviews)
Michelle S
January 21, 2025
1 out of 5
Purchased multiple gift cards for holiday gifts. First order was $430. A month after the holidays my family members are now reaching out to me stating the cards are not working, either invalid or zero balance. Last week after 4+ hours on the phone, 3 different people, Andre was amazing and reissued a working gift card. Fast forward to this week, 3 eBay gc’s are not working, these were on the same order as the other card, it’s when they’re ordered online and shipped to home for free. Spent 5+ hours today on the phone, being told to call eBay , why I purchased from you. They had me call tj max last week and they referred me back to where I purchased from. Now I was instructed to take screenshots of the zero balance and send in for review in 48 hours. They insinuated my family used them, or we don’t have the right numbers. To me, it’s giving unethical employee or company vibes. How is it that $200 worth of gift cards from a $430 order are not working. No one is helping. It’s embarrassing to me and to the gift recipient. Debating going in the store but not sure they can help. I will NEVER purchase from Best Buy AGAIN. And I will tell everyone.
Response from Best Buy
January 21, 2025
Hello, Michelle, Thanks for taking the time to leave a review here on Google. I can certainly understand expecting your Gift Cards to be functioning correctly. If you require additional assistance, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please mention the phrase “Google Review, Convo #64714861”. Regards, ^Ravi
Ashley
January 17, 2025
1 out of 5
This place sent my $1200 computer over a month ago to be repaired paid $99 even with warranty was told 2-3 weeks. Over a month later I still have no computer and no answers! Customer service and store managers hang up on you when you call. I’m going to sue this company
Response from Best Buy
January 17, 2025
Hi, Ashley, Thank you for taking the time to share this review here, although it is concerning that you have not received any updates regarding your computer that is at service. We would be happy to look into this with you and see what we can find out. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64699106. We look forward to hearing from you! Regards, ^Katie
Kevin D
January 17, 2025
1 out of 5
Would be nice if Best Buy would have a general manager that would speak to their customers about a purchase. I have called multiple times spoke with associates to speak with their General Manager and when they say hold on he is hear, I will put him on for you. The phone always hangs up. Why does the General managers Jay ignore customers.
Response from Best Buy
January 17, 2025
Hello Kevin, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64698224" and share your full name, email, and phone number. Thanks, ^Vanessa
Pablo R
January 14, 2025
4 out of 5
Suprisingly the store was not as expected. You can get better deals on line and they did not have what I was looking for.

About Best Buy North Dartmouth

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