Elizabeth M
August 10, 2026
Holy smokes this Best Buy sucks. geek squad bar insane poor guy stressed trying to manage 20 yelling people and getting snippy back, not prioritizing people with appointments. Then I'm checking out for a different product talking to the manager about the poor experience of the geek squad, specifically how my technician stopped working with me when the last thing I had to do was sign off on the paperwork and he starts talking to another customer and getting going with them... as this is happening and I'm relaying the poor experience ... the guy who's checking me out LEAVES. The conversation with the manager ends, manager leaves, now my clerk is helping someone else. Now I'm waiting again because my helper left mid transaction? The energy is frantic in there. Someone needs to come in and talk about task management and priorities, it's best to finish with one customer before starting a new task. Everyone in there is running around like a chicken with their head cut off. Sheesh. I'm stressed from that environment.
Too pricey.cheaper to buy things online.
They were able to troubleshoot my wife's PC at Geek Squad, and return it to working order.
Mason was very helpful with my camera purchase!