Unable to call store due to new AI system. Calls are routed to a general call center. Complete waste of time
Response from Best Buy
July 12, 2026
John,
Though the call center is equipped with the tools to assist when the store is not accessible, we can imagine the frustration of not being able to get through when it comes to something dire. We'd like to assist with your concerns. To do so, please provide a private message using one of the links below. When doing so, be sure to mention "Google Review 186327".
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Not the place to get home network wiring pulled, Geek Squad is lacking, but it was easy to get a TV and schedule wall mount installation. Tip: know what you want before you walk in, skip the sales pitches ....
I bought a tv here and received delivery bs. If you're smart you won't buy here. If you're desperate and stupid by all means patronize this garbage establishment.
Response from Best Buy
July 06, 2026
Hello,
Thank you for the review. We understand your frustration with the delivery. e would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 183832
Grate staff Josh in computers was really helpful. he helped me find a really good laptop under my price range.