Frequently Asked Questions About Best Buy Plymouth
How do I check product availability at the Plymouth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1066 reviews)
Lucy M
September 21, 2025
2 out of 5
Just bought a tablet. Young man that helped me was wonderful just don't remember his name. Want to let your store know if the the tablet doesn't come with a charger IT'S BEST TO LET THE CUSTOMER KNOW THAT!!!!!!!!!
Taylor A
September 20, 2025
5 out of 5
Myles is awesome. Could easily see him being a manager soon
john n
September 16, 2025
5 out of 5
Always get what I want and at a discount..thanks Best Buy
SeaBlue S
September 09, 2025
2 out of 5
Horrible customer service when trying to talk to someone about a laptop. Waited 30 minutes in line ( only one in line ) . Two sales people handling one customer while I waited. Manager should be teaching these kids how to do their job effiently.
Response from Best Buy
September 11, 2025
Hello. We appreciate you taking the time to provide your feedback as we understand waiting longer than usual to receive assistance, is not ideal. We would be glad to document your experience as well as assist in any way we can. To do so, please send us a message on Facebook (https://bby.me/yga1wo), Twitter/X (https://bby.me/dtfy3f), or Instagram (https://bby.me/f04q9j). Thanks!