I bought a $1100 phone last week not worrying about the price because I was told Best buy does price match. So 5 days later Best buy has the same phone for $850. I just got back from the Plymouth bestbuy and they told me that they can't price match because it was a different color.
I will never go back there because I lost $200 dollars in 5 days and they could care less.
Response from Best Buy
November 16, 2024
Hi Frank,
Thank you for sharing your experience with us through your Google review. I can understand how frustrating it must feel to see a price difference so soon after your purchase and to be told the price match policy doesn’t apply in this case.
We’d be more than happy to look into this for you today. Please connect with us by sending a private message on one of the following platforms:
Facebook: https://facebook.com/BestBuy
Twitter/X: https://twitter.com/BestBuySupport
Instagram: https://instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you’re reaching out regarding your "Google Review" and include the conversation number 64434830 so we can quickly identify and assist you.
Thank you again for reaching out, and we look forward to helping you with this.
Best regards,
^Magee
Alexander B
November 16, 2024
Really good customer service, my pickup was smooth as butter!
Great food,service, atmosphere, drinks, location, bartenders, games, and just the best
Nicholas J
November 05, 2024
Hey, do you work here? Yea, what can I help you with? I'm looking for home theater speaker wire. If we have any, it would be right there. OK, thanks. But noooo. I found it myself, in a place were someone with a bit of drive and common sense would find it. Best buy has morons for employees. Win some, lose some.
Response from Best Buy
November 06, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will receive the appropriate information when I am shopping in store. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64392127".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)