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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Plymouth
How do I check product availability at the Plymouth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1128 reviews)
andy
October 08, 2026
1 out of 5
Spent 20 minutes being thrown around on the phone to ai agents and guys over in India while I just have a simple ten second question about electronics recycling to ask someone in the store? Is it really that hard to have basic respect for your customers and talk to them? Done shopping here especially when the employees “help” by trying to sell things to people that they obviously said they won’t buy. Tried to buy a cheap laptop one time. Walked in knowing exactly what we were going to buy. they kept trying to get us to finance on other laptops when we had a set price and then even told him we WOULDNT finance. Jeez.
Response from Best Buy
October 08, 2026
Hello Andy,
Thank you for taking the time to reach out to us. We understand your concern about the difficulty reaching someone for a simple recycling question and the sales experience you encountered during a previous visit. We always want our customers to feel heard, respected, and supported when seeking assistance. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 232377.
Facebook ( https://bby.me/F1wLd4)
X ( https://bby.me/VKnuF9)
Instagram ( https://bby.me/CGWmKd)
lawrence s
October 06, 2026
5 out of 5
Competes with BJs, Sam's Club and Costco for prices, but service sets it apart. Knowledgeable employees and services like curbside pick up and geek squad for technical issues.
John B
September 28, 2026
3 out of 5
Purchased online an open box Yamaha rx a6a 7.2 channel av receiver (excellent) should have come with everything, nothing in plain cardboard box but unit no remote control no manual no setup Mic. I drove 62 miles to Plymouth Best Buy.
Response from Best Buy
September 28, 2026
Hello John,
We can see why you’d be upset if your purchase was missing some items, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #227723 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/cJBTxV)
• Twitter/X (https://bby.me/uAA4Dt)
• Instagram (https://bby.me/ydjm2b)
Kristina C
September 26, 2026
5 out of 5
We had great customer service at this location!