Great service, as always, from Best Buy in Braintree! Recently got a new TV, humidifier, and some other things tax free weekend. Then used my RZ points to get a pair of wireless headphones for my daughter. Thanks, Best Buy 530!
Big electronic store. Sometimes the staff is not very engaging.
Response from Best Buy
August 25, 2025
Hello Sue,
We certainly understand how you are feeling after being unable to get the help you needed while visiting us in store. We would love to work with you and better assist you with these concerns. Please contact our team by sending us a private message on social media with your Google review in your message: #34452.
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Recently, my wife and I went to the Geek Squad location in the Plymouth ,Mass. Best Buy location as my wife was having trouble with multiple apps on her phone. We just wanted to thank Colby in the Geek Squad for the OUTSTANDING JOB that he did in helping my wife resolve the problem that she was having! Colby was very personable, professional , knowledgeable and patient in our encounter with him. We really appreciated Colby for his caring and understanding attitude, especially with our lack of knowledge and technical abilities with navigating phones issues. Anyone who does a great job deserves the recognition that they truly deserve. Best Buy in Plymouth is very fortunate to have Colby as an employee and we really appreciate his service! Thank you Colby!