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Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Plymouth
How do I check product availability at the Plymouth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1115 reviews)
Adam N
August 11, 2026
1 out of 5
15 day return window, or you can pay $29.99 for a "membership" to extend the return period. So we're into predatory up-selling now? I was the only customer in the store and I can see why. This place sucks. Also, this policy started in 2013, not 16 years ago Mr. Manager dude.
Response from Best Buy
August 11, 2026
Hello,
Thank you for sharing your feedback with us. We understand finding that the Return & Exchange Policy time frame for your purchase, wasn't as long as you'd expected, without being a My Best Buy Plus or My Best Buy Total member, wouldn't have been ideal.
We do our best to ensure that customers are aware of our policies before making purchases, by posting them on in-store signage, and on our website, https://bby.me/kqZbpZ). That said, we'd be happy to ensure that your feedback is documented and see what options there may be for the item that you wanted to return. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/pHcrJy), Twitter/X (https://bby.me/LRTABw), or Instagram (https://bby.me/xp5K3o), and mention your "Google review #201785".
Alyssa L
August 06, 2026
5 out of 5
One of the only places around that had a high quality screen protector for my samsung s25+ also for a small fee they install it for you and the guy did an amazing job! Employee's greeted us when we came in the door, asked if we needed anything and within seconds had the guy over and he knew exactly what I was looking for. Overall very friendly and knowledgeable staff, had an easy and smooth experience.
Richard M
July 30, 2026
5 out of 5
Went to return a defective phone, they were very understanding and courteous. This is why I buy from Best Buy whenever I can
Sarah B
July 27, 2026
5 out of 5
Yay Geek Squad!