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Frequently Asked Questions About Best Buy Saugus

How do I check product availability at the Saugus Best Buy?
How do I check my order status?
My local Saugus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saugus stores’ holiday hours?

Recent Reviews

4.1
(2469 reviews)
Avery C
November 25, 2025
5 out of 5
I had an amazing experience at Best Buy today thanks to Marcos G in the tech department. I was shopping for a Surface Pro, and he made the whole process so easy. Marcos was patient, knowledgeable, and genuinely listened to what I needed. He guided me through all the options without any pressure and helped me feel confident in my purchase. It’s rare to find someone who goes above and beyond like that his customer service was outstanding. If you’re shopping for any tech, definitely ask for Marcos!
Kini K
November 19, 2025
5 out of 5
Nice place
Scott H
November 15, 2025
5 out of 5
I had an excellent experience at the Best Buy in Saugus, MA. I ordered a Mac Mini online and was impressed that it was ready for pickup in about an hour. The process was smooth and efficient, and the staff was friendly and helpful from start to finish. Fast service, easy pickup, and great customer care—couldn’t ask for more. Highly recommend this location!
Eftelya D
November 13, 2025
4 out of 5
I bought a charger for my Microsoft surface laptop. I searched online and found that the store in Saugus had it. I bought one of which the box was open earlier. It was a return. They said there will be a discount. The price was $79.99 and the girl at the checkout said she applied a $20 discount and I paid $84 something. Is that a discount?

About Best Buy Saugus

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