header_logo

More to Explore

Frequently Asked Questions About Best Buy Saugus

How do I check product availability at the Saugus Best Buy?
How do I check my order status?
My local Saugus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saugus stores’ holiday hours?

Recent Reviews

4.1
(2531 reviews)
Jon D
April 20, 2026
1 out of 5
I really wanted to give this store a fair chance, but every purchase seems to come with some kind of issue. After multiple bad experiences, it is clear this is a recurring problem, not just bad luck. The lack of consistency and reliability makes shopping here more stressful than it should be. I cannot recommend this store.
Response from Best Buy
April 20, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/O7EQbZ), Twitter/X (https://bby.me/xJn3iR), or Instagram (https://bby.me/7DYp7S) with more information about your experience? Please begin your message with "This is regarding my Google Review #144258".
ef c
April 02, 2026
5 out of 5
Great play the shop for electronics
Austin C
March 30, 2026
1 out of 5
Extremely poor service.
Response from Best Buy
March 31, 2026
Hello, We appreciate you sharing this with us. We're not sure what happened to prompt your review, but we'd like to learn more. Please send a private message on one of our social media platforms, Facebook (https://bby.me/xPrMaI), Twitter/X (https://bby.me/mUHKUE), or Instagram (https://bby.me/5LoAdO), and mention your "Google review #136746".
Jennifer D
March 26, 2026
5 out of 5
Best buy always has what you want in stock, friendly customer service..they always know how to help & give their best opinions. Their store is also very clean

About Best Buy Saugus

bestbuy.com