Thomas was the best. Super knowledgeable and honest about buying a PC, and walked out with one within half an hour.
This Best Buy operation is the absolute worst; they offer a credit card, but it’s not actually a store card—it’s from some other bank you really shouldn't deal with. They ruin your credit score; mine dropped from 780 to 600 because of annual fees for absolutely nothing—paying for nothing at all. I do not recommend them; they easily scam people.
The only thing I can say about this store is that I will never set foot there again, as they are the type of people who like to rip off customers and ruin their credit history; they didn't even send a payment reminder. My credit score dropped from 750 to 599 over a simple issue with an annual payment. Cancel your Best Buy and Citibank credit card accounts immediately, because they are the absolute worst. If you don't owe them anything but they charge you an annual fee for nothing, cancel everything.
I couldn't find what I needed. Not an employee in sight. I wandered around aimlessly after finding out the product I wanted was locked in a cabinet. It took 15 minutes to get an employee to unlock the cabinet for me.
This is why retail is dying and shopping online is way more convenient, and many times better selection and deal.
I won't be back to best buy if I can avoid it