header_logo

More to Explore

Frequently Asked Questions About Best Buy Saugus

How do I check product availability at the Saugus Best Buy?
How do I check my order status?
My local Saugus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Saugus stores’ holiday hours?

Recent Reviews

4.1
(2583 reviews)
Blue P
November 05, 2026
5 out of 5
Zelda midnight release was handled well, with creative ideas of prop photos of the legendary sword and shield! Peace was kept and music was playing from the game which was beautiful and so hype!!
Ocean
October 18, 2026
5 out of 5
Helpful
Dallah J
October 16, 2026
5 out of 5
I had a great experience at Best Buy in Saugus. Thanks to Nick and Jolly! I went in to get a TV for my mom, and they were both so helpful, patient, and kind. They even carried the TV all the way to my car for me. I really appreciate the excellent customer service and the extra help. Thank you, Nick and Jolly! ⭐️⭐️⭐️⭐️⭐️
Larry S
October 15, 2026
2 out of 5
Visited Best Buy in Saugus looking for a new cell phone and left disappointed. The store seemed poorly stocked, with numerous empty spaces on the shelves, and finding assistance was difficult. The AT&T representative stood looking at his own phone for about seven minutes before finally acknowledging me and asking if I needed help. Customer service should be much more attentive, especially when someone is shopping for a new phone. Definitely not the experience I expected from Best Buy.

About Best Buy Saugus

bestbuy.com