terribly disappointed i can not speak to someone at a specific store. i want to purchase a tv for my 90 year old mom I live out of town and have questions about delivery and things as i want the tv to come from the store near her not a Wearhouse. the employees at stores can not take phone calls and assist people now so if you go to a store everyone is just standing around doing nothing. stupid way to do business. so now best buy is no different than ordering from amazon i guess. no help at all.
Response from Best Buy
May 22, 2026
Hey there, Robbie!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the importance of receiving the service you need in store of over the phone. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #155785 in your message. You can find us here:
Facebook (https://bby.me/Rph5SA)
Twitter/X (https://bby.me/EPNQBS)
Instagram (https://bby.me/rO8PZz).
I had such a great experience at Best Buy today! Overall, everyone there was fantastic, but I especially want to recognize Dante for how knowledgeable and helpful he was.
From the moment I walked in until the time I left, Dante was professional, patient, and genuinely happy to help. You can really tell when someone enjoys what they do, and that was definitely the energy he brought. He answered all my questions confidently and made the entire experience smooth and stress-free.
It’s rare to meet someone so eager to help customers and make sure they leave satisfied. Dante truly went above and beyond, and I hope he gets recognized for the excellent customer service he provides. Thank you again, Dante!
My wallet lightens each visit
I had a fantastic experience shopping here! The staff was super helpful and knowledgeable, guiding me to the right products without any pressure. The selection was impressive, and I left feeling like I got a great deal on everything I needed.