Unfortunately I had a terrible experience with this store. I bought an Open Box product that was in excellent condition. When I received the product, there was no control, manual or power cable and nothing else. Unfortunately, I found it to be a terrible store. I will never go back to it.
Veronica E
January 03, 2025
The staff was friendly, greeting me and saying goodbye when I entered/exited, and helping me with an online order pickup and in-store purchase. They were knowledgeable about everything in stock and helped me evaluate all options before making a decision. In all honesty, I have had a few lackluster experiences at the Watertown Best Buy. HOWEVER, my last two visits have been complete 180 from before, which compelled me to leave a review! I hope the staff sees this review and that they know their hard work is noticed and appreciated.
Selection and Price is Not as good as it used to be.
Nice clean store. Had the item we were looking for after 3 stores. Staff was very pleasant and helpful. I highly recommend this store. Only thing to keep in mind is they offer curbside pickup but they don't accrual have it. Just need to know to go in to pick up if ordering online.