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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2348 reviews)
Батто Г
January 31, 2025
1 out of 5
It took me 1 hr just to get tablet, terrible service, I went to the front desk 2 times and they said they would send someone soon and nothing changed, most of the staff were standing and talking to each other in different corners of the store.
Response from Best Buy
January 31, 2025
Hi there, Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand wanting assistance in a timely manner. If you require additional assistance, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please mention the phrase “Google Review, Convo #64761678”. Regards, ^Ravi
chris c
January 26, 2025
5 out of 5
I knew what i wanted and was behind the teller so was in and out fairly quickly
Mateus M
January 17, 2025
1 out of 5
Unfortunately I had a terrible experience with this store. I bought an Open Box product that was in excellent condition. When I received the product, there was no control, manual or power cable and nothing else. Unfortunately, I found it to be a terrible store. I will never go back to it.
Response from Best Buy
January 18, 2025
Hello, Mateus, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64699761. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64699761 Thanks, ^Ezra
Veronica E
January 03, 2025
5 out of 5
The staff was friendly, greeting me and saying goodbye when I entered/exited, and helping me with an online order pickup and in-store purchase. They were knowledgeable about everything in stock and helped me evaluate all options before making a decision. In all honesty, I have had a few lackluster experiences at the Watertown Best Buy. HOWEVER, my last two visits have been complete 180 from before, which compelled me to leave a review! I hope the staff sees this review and that they know their hard work is noticed and appreciated.

About Best Buy Watertown

bestbuy.com