kartikey d
November 23, 2024
Called today to schedule dash cam appointment. The rep kept on hold for 15 min. Then picked up the phone and cut the call. Never had such experience in any bestbuy.
Response from Best Buy
November 23, 2024
Good Afternoon, Kartikey.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64464018" for reference. You can find us here:
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https://twitter.com/bestbuy
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https://www.facebook.com/bestbuy
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Kind Regards,
^Trey
Вся техника на любой вкус и по здравым ценам но не все
Andrey F
November 15, 2024
Bad experience with GeekSquad. Purchased extended warranty. Scheduled an appointment for a repair. Waited for a week. No one showed up for the appointment. After 4 calls, finally got to someone at ServiceQuick, which apparently is the company that actually does the service - even though BestBuy confirmed the appointment and service window, ServiceQuick never had that appointment scheduled. Let's see what happens next - feels like this is just the beginning of the story. But not a pleasant one! EDIT: @Ravi: if you provide email address of phone number, I will reach out. I am not going to use social media platforms for this purpose.
Response from Best Buy
November 15, 2024
Hello, Andrey
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64431749. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64431749
Thanks,
^Ezra
Good selection of phone holders for vehicles