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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2571 reviews)
Natalie F
July 04, 2026
5 out of 5
Tech support staff is helpful, kind, and fast! Battery replacement cost me $60. Sweet.
Shaun P
July 03, 2026
4 out of 5
I placed an order for pickup and did not have an ID, left it at home 30 minutes away. I was going to just cancel out of frustration and a worker (manager?) named cliff confirmed my identity through other methods to save the purchase. Awesome service and saved my party tomorrow from having no good source of music lol
Chris S
June 30, 2026
3 out of 5
The in-store service is friendly and helpful. But when I ordered a laptop with them, it got delayed indefinitely and I had to cancel. Had I know this would happen, I would've just gone somewhere else.
Response from Best Buy
June 30, 2026
Hello Chris, We can see why you’d be upset if your order has been delayed, and we’re really grateful you took the time to share this with us. We would like to look into his and see what is going on with your order. Please reach out through one of our social media channels listed below and include your Google Review #180381 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/D6O4B6) • Twitter/X (https://bby.me/CAi7H6) • Instagram (https://bby.me/tzO6jh)
Unknown
June 28, 2026
5 out of 5
Today I bought the ipad and the guy who named “Jeff” the saleman was so nice and good service to me. I really appreciate it so much.

About Best Buy Watertown

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