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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2384 reviews)
murat e
April 11, 2025
1 out of 5
I bought a Samsung brand Tablet from here a few months ago and I specifically told the seller that I wanted a tablet with a sim card. He said he could give me a tablet with a SIM card for a slightly higher price. When I wanted to insert a SIM card into the tablet I bought today, I found out that there was no SIM card inserted. I saw that the SIM card was not inserted and this was a big disappointment for me. I bought this tablet for nothing and they made me pay extra money, very unprofessional staff and a big disappointment for me. Best Buy
Response from Best Buy
April 11, 2025
Good Afternoon, Murat. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65031670" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Nathan S
April 03, 2025
4 out of 5
Staff helped look up alternative models and answer questions about availability so I could choose the best fit for my needs, cost, and timing. Wish there was a bigger selection of budget models, and that a little more attention was paid to how things are labeled, and putting prices on every box, but all in all, a productive trip, and in and out fairly quickly. Plenty of parking.
M M
March 31, 2025
1 out of 5
I do not recommend The geek squad for computer setup at all they couldn't even spell my common first name correctly
Response from Best Buy
March 31, 2025
Hello and thanks for reaching out on Google. We understand the frustration when a Geek Squad service does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64988804. Kindly, ^Graham
Bianca B
March 25, 2025
2 out of 5
A nota poderia ser 5 se não fosse por uma funcionária mal humorada e claramente xenofóbica trabalhando no caixa. Me tratou mal, nem olhou na minha cara direito, duvidou quando eu disse que exista uma versão na cor preta daquele produto que eu queira, mas quando se virou para falar com os colegas e com clientes americanos, foi super simpática. Infelizmente não consegui ver o nome dela, pois o crachá que ela estava usando estava tão decorado a ponto de não conseguir entender direito o que estava escrito. Visitei essa loja uma vez e me surpreendi com o quanto as pessoas foram simpáticas, mas essa segunda vez que me deparei com essa atendente foi pra ter certeza que nunca mais voltarei
Response from Best Buy
March 25, 2025
Olá, Bianca, Obrigado por compartilhar seu feedback sobre sua experiência durante sua visita a uma de nossas lojas. Tentamos nos orgulhar de garantir que oferecemos um ótimo atendimento ao cliente, e eu também entraria em contato com alguém se isso estivesse acontecendo comigo. Gostaria de fazer uma análise mais aprofundada para você. Primeiro, precisaremos de mais detalhes seus. Escreva para nós por meio de nossos canais de mídia social no Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) ou Facebook (https://www.facebook.com/bestbuy) com todos os detalhes de sua situação, seu nome completo, número de telefone, e-mail e o local da loja que você visitou. Adicione também o Google Review 64966450. Estamos ansiosos para ouvir de você. Atenciosamente, ^Deysha

About Best Buy Watertown

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