Best Buy Watertown

I had a wonderful experience at the tech section of this Best Buy. We went to buy a laptop for my sister, and Gustavo was extremely knowledgeable and helpful. He helped walk us through what needs she would likely have for her computer and was very respectful of her needs around computer weight and size. Highly recommend talking to Gustavo if you’re looking for a computer, he’s a pro!

I wish to thank Matt who works at Best Buy, Watertown, MA. I recently mislaid my wallet (full of the usual essential credit, identity cards etc.). I was in a number of shops in the Arsenal Mall that day and it was possible that I had lost the wallet in one of them. After a couple of hours searching I was unable to find it and I was about to start the very onerous task of canceling everything and applying for new ones. However, my last chance was with Best Buy. I was very fortunate to encounter Matt who kindly helped me search for the wallet. He found it. To say that I was very grateful would be an understatement. Many thanks to Matt and to anyone who helped secure the wallet. The quality of a store depends heavily on the care, attention and knowledge of its employees. I would rank Best Buy, Watertown highly because of employees like Matt.

Very nice staff! Yesterday I bought a big message table, they helped me carry it to my van. They also recommended me a better deal! Very nice people!

⭐⭐⭐⭐⭐ I’m an older gentleman who doesn’t know much about technology, and Alex R. at Best Buy was incredibly helpful and patient with me. He took the time to explain everything clearly and made me feel comfortable without ever making me feel foolish for asking questions. It’s rare to come across someone so kind and genuine, Best Buy is lucky to have him!