header_logo
GEEK SQUAD

Best Buy Watertown

Open NowCloses at 8:00 PM
4.0
(2379 reviews)
550 Arsenal St
Watertown, MA 02472
(617) 926-0142
Directions
Open NowCloses at 8:00 PM
SaturdayApr. 810:00 AM - 8:00 PMSundayApr. 910:00 AM - 7:00 PMMondayApr. 310:00 AM - 8:00 PMTuesdayApr. 410:00 AM - 8:00 PMWednesdayApr. 510:00 AM - 8:00 PMThursdayApr. 610:00 AM - 8:00 PMFridayApr. 710:00 AM - 8:00 PM
Services Offered
On This Page:

Find Items in This Store

Shop Best Buy Watertown

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2379 reviews)
Nathan S
April 03, 2025
4 out of 5
Staff helped look up alternative models and answer questions about availability so I could choose the best fit for my needs, cost, and timing. Wish there was a bigger selection of budget models, and that a little more attention was paid to how things are labeled, and putting prices on every box, but all in all, a productive trip, and in and out fairly quickly. Plenty of parking.
M M
March 31, 2025
1 out of 5
I do not recommend The geek squad for computer setup at all they couldn't even spell my common first name correctly
Response from Best Buy
March 31, 2025
Hello and thanks for reaching out on Google. We understand the frustration when a Geek Squad service does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64988804. Kindly, ^Graham
Bianca B
March 25, 2025
2 out of 5
A nota poderia ser 5 se não fosse por uma funcionária mal humorada e claramente xenofóbica trabalhando no caixa. Me tratou mal, nem olhou na minha cara direito, duvidou quando eu disse que exista uma versão na cor preta daquele produto que eu queira, mas quando se virou para falar com os colegas e com clientes americanos, foi super simpática. Infelizmente não consegui ver o nome dela, pois o crachá que ela estava usando estava tão decorado a ponto de não conseguir entender direito o que estava escrito. Visitei essa loja uma vez e me surpreendi com o quanto as pessoas foram simpáticas, mas essa segunda vez que me deparei com essa atendente foi pra ter certeza que nunca mais voltarei
Response from Best Buy
March 25, 2025
Olá, Bianca, Obrigado por compartilhar seu feedback sobre sua experiência durante sua visita a uma de nossas lojas. Tentamos nos orgulhar de garantir que oferecemos um ótimo atendimento ao cliente, e eu também entraria em contato com alguém se isso estivesse acontecendo comigo. Gostaria de fazer uma análise mais aprofundada para você. Primeiro, precisaremos de mais detalhes seus. Escreva para nós por meio de nossos canais de mídia social no Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) ou Facebook (https://www.facebook.com/bestbuy) com todos os detalhes de sua situação, seu nome completo, número de telefone, e-mail e o local da loja que você visitou. Adicione também o Google Review 64966450. Estamos ansiosos para ouvir de você. Atenciosamente, ^Deysha
Joshua H
March 22, 2025
5 out of 5
Staff were friendly and helpful, not much more you could ask for!

About Best Buy Watertown

At Best Buy Watertown, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Watertown team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 550 Arsenal St in Watertown, MA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Watertown? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

bestbuy.com