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Frequently Asked Questions About Best Buy Annapolis

How do I check product availability at the Annapolis Best Buy?
How do I check my order status?
My local Annapolis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Annapolis stores’ holiday hours?

Recent Reviews

4.2
(1903 reviews)
John Y
July 18, 2025
5 out of 5
A few years ago, I contracted an illness (pulmonary hypertension) that took away my ability to ride a bicycle the way I used to (mountain biking, single track, cross country, etc). I’m writing this so that others who may have some handicap that prevents them from riding can take heart. I researched eBikes to the point that I almost drove my family and friends nuts, and I even looked at Amazon. But after an Amazon driver backed into our mailbox and snapped off the 4-inch wood post and then drove away (and denied the claim), I decided to shop locally. I have partial video, plus I saw the incident, but Amazon said that since I didn't get the vehicle's registration number, we're out of luck. We'll have to fix the damage they did ourselves. So, no more Amazon. Obviously, if they won't offer a $100 gift card to cover the cost of the post and some concrete, they won't honor a damage claim on an eBike. That led me to Best Buy in Annapolis, who had four or five display models in their excellent showroom. Not all Best Buys are created equal, but the store in Annapolis is a cut above. The bike I bought - the Lectric Xpress 750 - allows me to ride anywhere. I can even ride long distances with the motor turned off because the bike itself is great quality. If you buy a $400 eBike, you will get a $99 garbage department store bike with some weak electronics on it. If you run out of battery or something breaks, you get to pedal that cheap bike home. The Xpress 750 is the complete opposite. It's a well-built machine that glides along, even without the motor/pedal assist. It retails for $1299, but I got it at BB on sale. The young sales woman there was super helpful and polite, making the entire buying experience simple and fun. The bike is nimble and super easy to ride. Here's what reviewers say about it. "The Lectric XPress 750 eBike is a well-regarded urban commuter, praised for its powerful motor, responsive torque sensor, and comfortable ride. Reviewers highlight its ability to tackle hills with ease, thanks to the 750W motor, and its smooth, natural-feeling power assistance provided by the torque sensor." I can attest to that! It's a seamless riding experience. I don't have stock in either Best Buy or Lectric, BTW. People swap the commuter tires for trail tires like Continental Shields which turns it into a good trail and single track bike. Seriously, I can't stop grinning! Here are a few pictures of my new toy - I mean, my new Physical Therapist.
nick h
July 17, 2025
4 out of 5
It's a best buy. Quick and easy pick up for online order.
Toni D
July 13, 2025
5 out of 5
I love this store. Ryan solved my computer issues, and Glen helped me find my products quickly. The store is clean and organized well. I walked out thinking that this store knows good customer service. Thank you.
Lyle S
July 11, 2025
1 out of 5
Try calling to ask a question. The automated voice will leave you never wanting to go to a Best Buy again.
Response from Best Buy
July 15, 2025
Hello, Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team. We would be happy to see if we can help. Please send us a private message/DM with your full name, telephone number, email address, and the location you were shopping at, to us via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review 14474. Facebook ( https://bby.me/fil10i), Twitter/X ( https://bby.me/3n4i0b), or Instagram ( https://bby.me/4cm5ri) Regards, ^ Kristy

About Best Buy Annapolis

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