My favorite electronics store.
Store is a little overwhelming. Too much stuff, very disparate categories of items, staff isn't very forthcoming. I had to track down a salesperson and request a checkout clerk the two times I visited.
My daughter and I had an exceptional experience while visiting the Annapolis location today. We were considering replacing Keyboard on an existing laptop, but after speaking with Avery, we decided to purchase a new MacBook Pro. Avery was incredibly patient and detailed, helping us find the best offer and rebate on the make and model that made the most sense for my daughter’s needs.
Avery also offered to audit our Verizon cellular family plan and spent 30 minutes with us on the phone with Verizon chipping away at every line item on our family account, and I walked out of the store saving $100 a month on my mobile plan.
I can’t say enough good things about Avery’s competence and kindness. She is an incredible asset to your organization, and the reason we’ll be back when it’s time to upgrade our phones and other electronics