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Best Buy Annapolis
Services Offered
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Frequently Asked Questions About Best Buy Annapolis
How do I check product availability at the Annapolis Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Annapolis Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Annapolis stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Annapolis Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1948 reviews)
chrisar100
December 06, 2025
1 out of 5
Utterly despicable management. My grandmother who only speaks Spanish, came into the store after her laptop died. Tell me why Paula ran her credit multiple times in a row without telling her???? I'm disgusted in this place. I've been loyal for years and it's really gone down hill. Why would a manager take advantage of the elderly and vulnerable??
Grant M
November 23, 2025
4 out of 5
Decided to purchase a new TV that was advertised as open-box in “Excellent” condition. When I opened the box, all the accessories were missing and there were a few scratches on the screen, certainly not “excellent” condition. When I went to return the tv, I said I still wanted to buy the TV and if they would be able to give me a small discount on a new one in compensation for all the trouble I went through. The store employees said “no” and I should have known the risks. Was pretty disappointed in that answer so I wrote a review here. Someone from Best Buy immediately reached out and offered a small discount on a replacement Tv. Perfect, that’s all I wanted. Not sure why the in-store employees weren’t able to do the same. Oh well, happy now. Hopefully, the pickup and installation of the new TV goes well.
Response from Best Buy
November 24, 2025
Good morning,
Thank you for sharing your feedback with us. We can understand finding that the TV that you purchased that should have been in excellent condition, was anything but that, wouldn't have been a welcome sight. We'd be happy to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/54h9lt), Twitter/X (https://bby.me/57cx00), or Instagram (https://bby.me/h99qi8). Please also mention your "Google review #73884" in your message.
Corrine H
November 22, 2025
5 out of 5
An employee dismissed my concern that my "brand new" online TV pickup was an open-box item.
The next day, Manager BP immediately resolved the issue. He took my open-box return and completed an exchange for a new unit without question or hesitation.
BP demonstrated outstanding professionalism and commitment to customer satisfaction. Please recognize him—his quick and fair resolution ensures I remain a loyal Best Buy customer.
Don N
November 21, 2025
1 out of 5
Walking around looking to buy, no help in Annapolis
Response from Best Buy
November 21, 2025
Hey, Don,
Thanks for reaching out to share this with us. We hate to hear you were unable to reach the support you needed while shopping with us. We can understand your feelings and would like to ensure this is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook (https://bby.me/k3tgeq), Twitter/X (https://bby.me/rt4alq), or Instagram (https://bby.me/ulbvrl). Please also include a note stating you are reaching out from a Google review by including this reference number: #72503. We look forward to hearing from you!