Best Buy Annapolis

Hello David, Thank you for sharing your experience. The level of service you described, including being moved between multiple stations to complete your purchase and not receiving clear, consistent information regarding delivery scheduling, is certainly concerning to hear. A significant purchase should be supported by knowledgeable assistance, efficient service, and accurate expectations throughout the process. We understand your comments regarding the challenges you faced while dealing with mobility and pain concerns, as well as the frustration caused by receiving conflicting information about your delivery window and notification timing. Clear communication is an important part of the customer experience, especially when coordinating deliveries around work and personal schedules. We appreciate you taking the time to provide this detailed feedback, as it helps highlight areas where the experience did not meet expectations. We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you. Facebook (https://bby.me/TgHdAR) Twitter/X (https://bby.me/fICjMh) Instagram (https://bby.me/e08Xn4) When reaching out, please reference your Google Review 220551.