Best Buy Annapolis

In the first 15 minutes that I was in the store I had 3 salespeople approach me. I walked around looking at different things because I was trying to spend a gift card. When I was in the home security area, I was there at least 15 minutes. I thought one of the four employees standing talking to each other would walk over. I had to go to them and ask for someone to help me. The best part of my shopping experience was when I was checking out. The young lady was very helpful and pleasant.

Purchased a 65" Samsung 3 weeks ago with full installation by Geek Squad. Confirmed with Best Buy/Geek Squad 7 days before installation and again 2 days prior in person at the Annapolis store with the store manager and the TV dept manager. Today the installation crew never called and never arrived. When I called at noon they assured me my TV and install materials were on the truck and I was next up after they finished their first job. They were supposed to call 30 minutes out. No call from anyone. At 5pm I called and found out that the equipment was never loaded as an install crew was never assigned. So, everyone I spoke to on the phone and the management in person just flat out lied. I highly recommend you seriously consider whether or not to deal with Best Buy in Annapolis - and know going in that you will be told only what they know you want to hear. Truth is optional. UPDATE - after requesting an 'escalation' I received a call over an hour later from 'Faith' who proceeded to claim they had called me three times and emailed twice noting that they had cancelled. I have the voice mails from Best Buy to prove otherwise. Again more lies. We have resolved the matter by visiting the Annapolis Best Buy, cancelled our product and installation and had them process a full refund. Done.

A few years ago, I contracted an illness (pulmonary hypertension) that took away my ability to ride a bicycle the way I used to (mountain biking, single track, cross country, etc). I’m writing this so that others who may have some handicap that prevents them from riding can take heart. I researched eBikes to the point that I almost drove my family and friends nuts, and I even looked at Amazon. But after an Amazon driver backed into our mailbox and snapped off the 4-inch wood post and then drove away (and denied the claim), I decided to shop locally. I have partial video, plus I saw the incident, but Amazon said that since I didn't get the vehicle's registration number, we're out of luck. We'll have to fix the damage they did ourselves. So, no more Amazon. Obviously, if they won't offer a $100 gift card to cover the cost of the post and some concrete, they won't honor a damage claim on an eBike. That led me to Best Buy in Annapolis, who had four or five display models in their excellent showroom. Not all Best Buys are created equal, but the store in Annapolis is a cut above. The bike I bought - the Lectric Xpress 750 - allows me to ride anywhere. I can even ride long distances with the motor turned off because the bike itself is great quality. If you buy a $400 eBike, you will get a $99 garbage department store bike with some weak electronics on it. If you run out of battery or something breaks, you get to pedal that cheap bike home. The Xpress 750 is the complete opposite. It's a well-built machine that glides along, even without the motor/pedal assist. It retails for $1299, but I got it at BB on sale. The young sales woman there was super helpful and polite, making the entire buying experience simple and fun. The bike is nimble and super easy to ride. Here's what reviewers say about it. "The Lectric XPress 750 eBike is a well-regarded urban commuter, praised for its powerful motor, responsive torque sensor, and comfortable ride. Reviewers highlight its ability to tackle hills with ease, thanks to the 750W motor, and its smooth, natural-feeling power assistance provided by the torque sensor." I can attest to that! It's a seamless riding experience. I don't have stock in either Best Buy or Lectric, BTW. People swap the commuter tires for trail tires like Continental Shields which turns it into a good trail and single track bike. Seriously, I can't stop grinning! Here are a few pictures of my new toy - I mean, my new Physical Therapist.

It's a best buy. Quick and easy pick up for online order.