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Best Buy Bel Air
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Frequently Asked Questions About Best Buy Bel Air
How do I check product availability at the Bel Air Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bel Air Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bel Air stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bel Air Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1968 reviews)
kenobis c
March 18, 2025
1 out of 5
Bad service bad stock bad store
Response from Best Buy
March 18, 2025
Hello, Kenobis,
Thank you for sharing your concerns regarding your experience in store and the availability of stock. I can understand that not having an item you are looking for available can be difficult. We would be glad to support you in any way we can. Many of our items are orderable as well online. If you have any concerns, we can assist you with please reach out to us in a Private or Direct message with Review 64941957, your full name, email, phone number and all details on how we can support you.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Jeffrey W
March 18, 2025
1 out of 5
Won't be returning, they somehow run out of a game that's been preordered
Response from Best Buy
March 18, 2025
Hey, Jeffrey,
Thank you for taking the time to share this review here, although we hate to hear you may not have received your pre-ordered game. We would like to get some more details from you, and see how we can help.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64941956. We look forward to hearing from you!
Regards,
^Katie
jajaja
March 18, 2025
1 out of 5
How do you not have a game ready for pickup when it's been preordered for weeks
Response from Best Buy
March 18, 2025
Hello,
Thank you for leaving us a review. As a consumer myself, I understand the importance of requiring support when placing an online order. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64941955" when reaching out via social media.
Thank you,
^Ruby
MunkeyGG
March 18, 2025
1 out of 5
A month before it comes out preorder a game for pickup the day it comes out and they say it's delayed and not ready for pickup, end up having to refund and buy the game digitally.
Response from Best Buy
March 18, 2025
Hi there,
Thanks for taking the time to leave a review here on Google. When preordering a game, I can understand expecting it in a timely manner.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64941954” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi