How do I check product availability at the Bel Air Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bel Air Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bel Air stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bel Air Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2052 reviews)
Gerson B
January 31, 2026
1 out of 5
Went to return an opened game. Was pleasantly surprised when the app allowed me the return after marking the game as opened. The app gave me a barcode to show the store to process the return. The manager on duty said that store policy does not allow the return of open games despite showing him in the app that it indeed does and gives a barcode. Was denied the return.
bob k
January 18, 2026
5 out of 5
I entered with several questions about some specific needs that would need to be met to achieve a personal goal and all questions were answered.
Thank you Best Buy
Emmanuel K
January 12, 2026
2 out of 5
I bought a GE refrigerator and few months later it stopped making ice. Best buy could not help me to get it fixed. It's very difficult to get anyone on the phone for help. Their customer service is a mess. Don't buy the service package! It's a waste of time and money.