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Frequently Asked Questions About Best Buy Bel Air

How do I check product availability at the Bel Air Best Buy?
How do I check my order status?
My local Bel Air Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bel Air stores’ holiday hours?

Recent Reviews

4.0
(2081 reviews)
Hunter A
June 27, 2026
1 out of 5
Absolutely terrible customer service, after about 10 minutes of looking for my item and more than 10 employees refusing to make eye contact with me and ask if I need assistance. It took me standing in the middle of the store with my hand up to finally be approached. I will never be coming back here.
Response from Best Buy
June 27, 2026
Hi Hunter, Thank you for your review. We appreciate you sharing the details of your recent visit with us, and aim to create a more positive interaction in the future. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/tA0f9B, Instagram: https://bby.me/6BYU21, or Twitter/X: https://bby.me/MrTZ3V and reference Google review 178927 in the details you provide.
Joy L
June 22, 2026
1 out of 5
Purchased a Samsung TV 2 1/2 years ago and it just died. Call and get Sid who says that I can call tech assistance at Samsung . Call them and you need an account number which I don’t have. I asked Sid what happens if they can’t help me. He said call back and I will answer. BS, they don’t answer and they don’t care. Spent $2300 for a TV that didn’t last even 3 years! I will never buy from either company again! Not that they really care.
Response from Best Buy
June 23, 2026
Hello, Joy, Thank you for leaving a review. I can understand wanting support when reaching out to a manufacturer. If you would like us to take a closer look at your options, please send us a private message on social media. We would be happy to help on any of the following platforms: Facebook (https://bby.me/V4SC9A), Twitter/X (https://bby.me/9IOVr6), or Instagram (https://bby.me/UWcdWE). Please mention the phrase “Google review #175963” when reaching out.
thiam s
June 18, 2026
1 out of 5
Worst experience ever it s been. Week I drop my laptop there they did not even touch it I have to drive 25mn 3 time every time they come up with something now I am told them I am waiting for it even if it is taking several hours
Response from Best Buy
June 18, 2026
Hi, Thiam. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store with your laptop repair. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #174191" for reference. You can find us here: Twitter(X): https://bby.me/qd3e0Y Facebook: https://bby.me/aJUgOJ Instagram: https://bby.me/2mfDjm
Rosey
May 30, 2026
5 out of 5
The bel air best buy looked very impressive I think its the last besr buy thats fully stocked. If you want a good product buy from this store.

About Best Buy Bel Air

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