Thank you very much George (Bel Air, MD) store! George was very helpful and very professional all the way through my purchase to delivery!!!
They don't have regular shopping carts. I was also getting annoyed with employees constantly getting in the way. They were either blocking aisles or right up behind me. Then they blocked the exit with TVs. Learn to give people space.
Response from Best Buy
October 29, 2026
Hello,
Having that kind of experience is upsetting. Allow us to hear more about it. Please mention review #245041 when connecting with us through a private social media link.
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Best Buy app has been deleted from my devices indefinitely after what I experienced this past weekend " totally uncalled for"
I called regarding an auto radio installation at Best Buy and was routed through an automated assistant to customer support. Before they would transfer me to the auto department just to ask a simple question about setting up an appointment, they required my full name, phone number, and email address. Requiring personal details just to ask a general question feels like unnecessary data collection and is completely out of hand.