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3.9
(1667 reviews)
Erin K
July 20, 2025
1 out of 5
Expensive for open box
Response from Best Buy Outlet
July 20, 2025
Hello, Thanks for sharing your feedback with us. I can appreciate wanting to find good deals to save money where you can is important. Open-box items are often a way to do that, though I understand not finding as good of a deal as you're hoping for, isn't welcome. If you should need any assistance or would like to have your feedback documented, free to send a private message on one of our social media platforms, Facebook (https://bby.me/cvdh7f), Twitter/X (https://bby.me/6oj7gj), or Instagram (https://bby.me/w2yt6w), with your full name, phone number, and email address. Please also mention your "Google review #18165" in your message. Sincerely, ^ Melissa
Bwerani N
July 17, 2025
5 out of 5
⸻ ⭐️⭐️⭐️⭐️⭐️ A Tremendous Experience at Best Buy Outlet – Bowie, MD I had an absolutely outstanding experience at the Best Buy Outlet in Bowie today. I went to pick up my washer, but unfortunately, it didn’t fit in my vehicle. Without hesitation, the team quickly arranged for it to be delivered and installed at my home. It was seamless, professional, and exceeded my expectations. I want to especially shout out Dre, who went above and beyond in every way. He walked me through the process step-by-step, was incredibly kind, professional, and considerate. He noticed I was dealing with some arthritic pain and personally grabbed a chair for me and said, “Please, have a seat.” That level of care and human decency meant so much. This is exactly what I think of when I think of true customer service excellence. Dre is a shining example of what it means to care for customers — and proof that there are still good people in this world doing service the right way. Thank you, Dre and the team at Best Buy Outlet Bowie. You’ve earned a customer for life
D C
July 10, 2025
5 out of 5
I walked in and everyone was very helpful and friendly especially Ashley. She has excellent customer service. We had a small issue with the TV i purchased and the manager needed to assist. His name was BP and he had amazing customer service also! It’s very hard to find good customer service these days so I really really appreciated them. Thanks so much!
Bob J
July 09, 2025
3 out of 5
Nobody ever waited on me