Best Buy Bowie Outlet

Do not order anything from this store. Customer Service is the worst and the general manager Oscar Egas, who is working in the store. Wouldn't come over and talk to me? He left the store and had a team lead. Come over to me that could not help me. I tried ordering a t v 3 times and my order got canceled. I got an email saying my order is bean process and it will be ready to be picked up. When I got to the store to pick up my order, it was not there. I asked to speak too. The general manager and he sent a team later, over to talk to me, that could not help me. She kept talking to him on the walkie, talkies and explaining everything to him and nothing was still resolved. I told the team leader to ask the general manager to come over and talk to me. She say he just left the store and went home in the middle of all of my problems. I feel that he was no help and just left to go home without resolving a issue that was going on in his store. The general manage's name is Oscar Egas. I'm reaching out to corporate. I drove 1 hour and a 1/2 in traffic just to come and get a t v that was not there. I am going to reach out to corporate. Do not buy anything from the Bowie store

Great service

Purchased an open box tv for pick up. The guy took it out of the box, connected it to the network and put batteries in the remote. Showed us everything was working good and how to use it before taking it home. We didn’t ask for this so I loved that he took the time to do that. Great customer service.

Open box appliances outlet, nuff said