Frequently Asked Questions About Best Buy Lexington Park
How do I check product availability at the Lexington Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1069 reviews)
KanekiAtOtaku
January 09, 2026
3 out of 5
Ehhhh. Always have to wait for a cashier to come around. Really defeats quick in and out visits.
Ethan C
December 29, 2025
1 out of 5
put on hold for over 25 minute's. then hung up on
Response from Best Buy
December 29, 2025
Hello,
Thank you for the review. Being on hold for a long period of time, is certainly not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 97368
Patrick S
December 18, 2025
5 out of 5
Great customer service and management.
Christopher S
December 12, 2025
1 out of 5
I ordered online and had it delivered same day. The box came to me with a huge hole in it like something fell on it and a damage slip on both sides to say the box is damaged but not checked by any personal at bestbuy. They just slapped the sticker on it . I open the box and a huge dent is on the t.v and won’t turn on ! Bought it brand new and this is what they send . I’ve been a loyal customer for years with a Best Buy credit card everything and just cannot believe they would send out something like this and not even check the item let alone deliver a open box for a brand new t.v