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Best Buy Lexington Park
Services Offered
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Frequently Asked Questions About Best Buy Lexington Park
How do I check product availability at the Lexington Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1027 reviews)
Mike M
February 04, 2025
1 out of 5
5 people at at the front door shooting the breeze instead of being on there job. Was in store for 40 minutes before anybody even asked if they can help me. Product you sell on not on display. And a lot that is on display not prices or description of product. Worse best buy I have ever been in. Manager needs fired and hire someone who get this organized
Response from Best Buy
February 04, 2025
Hi, Mike,
We appreciate you taking the time to share what you've experienced at your local Best Buy store. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64776501. We look forward to hearing from you.
Sincerely,
^Tina
Dawn M
January 30, 2025
1 out of 5
Geek squad doesn't know what they're doing
Response from Best Buy
January 31, 2025
I appreciate you taking the time to write us regarding your experience. Having the Geek Squad Team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this reviewed and properly documented for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64760210. We look forward to hearing from you.
Sincerely,
^Deysha
Shon P
January 24, 2025
1 out of 5
Just left the store after 23 minutes without help. I requested two separate associates for assistance, patiently waited when they ask for a moment. Then they both proceeded to help new incoming customers. The disrespectful part is they both took the new customers right to the tv section i was standing in. Very distasteful service not to mention two managers repeatedly walk by without saying a word. Basically felt like i could take what i wanted and walk out since no one noticed. Just missed out on a $3200 purchase i was looking to make for new tvs and equipment for my newly bought home. Headed to walmart! Do better!
Response from Best Buy
January 25, 2025
Hi, Shon,
Thank you for taking the time to share this review here, although we hate to hear you had trouble reaching support while shopping in-store. We pride ourselves on being an open and welcoming environment, but it sounds like that was definitely not the case here. We would like to get some more details from you, and ensure your feedback is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64726901. We look forward to hearing from you!
Regards,
^Katie
Matt
January 23, 2025
1 out of 5
Chantel from geek squad was the most unprofessional manager I've ever met.
They didn't do the service I paid for and then she stopped the staff from giving my refund but the worst part is when she started lying. I don't know if she is internationally lying, pathological liar, or confused from talking to so many other customers but regardless she should not be managing anything.
Response from Best Buy
January 24, 2025
Hey there.
Thank you for your review, Matt. This is certainly not an ideal situation here so we understand how you are feeling. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64723214.
Kindest Regards,
^Vanessa