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Best Buy Lexington Park
Services Offered
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Frequently Asked Questions About Best Buy Lexington Park
How do I check product availability at the Lexington Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1076 reviews)
Lavender F
February 01, 2026
4 out of 5
Easy retun process. Overall good customer service
Carolyn M
January 24, 2026
1 out of 5
Just be informed that Best Buy only has a 14 day return policy, even on a simple phone case.
Phillip C
January 24, 2026
5 out of 5
Bill H. Was a pleasure to deal with. Had an issue with a purchase earlier and he went out of his way to make sure I got whay u needed.
Adrianna R
January 21, 2026
1 out of 5
I am writing a (-1) star for this cooperation. I purchased an appliance (dryer) for a tenant. The appliance came with a kit to install. On the date of delivery and installation, the people refused to install because the kit was not ‘accurate’. Because of their failure, my tenant had to be without a dryer for a WHOLE month. Contacted Best Buy and nothing was done but to repurchase the kit and set u a new delivery.
Then once the NEW delivery came and installed, Best Buy refused to move the 5 year protection plan to the date of install. When I inquired why, Geek Squad says it is protocol and does not have the authorization to move the date. The protection was meant for the appliance that is being in use. Why would they not move the date?!
DO NOT BUY appliances from Best Buy, they are a scam. Provided one of the worst customer service and refused to be flexible to a client that purchased an appliance worth nearly $1,000. Their lack of service is NOT worth my time, aggravation, and enery. I WILL NEVER BUY APPLIANCE FROM THEM AGAIN.
Response from Best Buy
January 21, 2026
Hi, Adrianna,
Thank you for sharing your review with us. We can see that this appliance delivery did not provide an ideal experience and we would like to follow up to discuss this matter further.
Please send us a private message through Facebook (https://bby.me/qki29y), Twitter/X (https://bby.me/saw6a6), or Instagram (https://bby.me/1b56g3). Please include "Google review 107462" in your message. Thanks!