Frequently Asked Questions About Best Buy Lexington Park
How do I check product availability at the Lexington Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1061 reviews)
Darkone 2
September 02, 2025
5 out of 5
Purchased a 65" tv. Best customer service I've had in there yet. Damn shame I can't remember the salesman name. But he was awesome 💥💯
Kris P
September 02, 2025
4 out of 5
Usually the best prices out there. Most things in stock.
Lauren H
August 24, 2025
1 out of 5
they do not answer their phones instead you get promoted by an AI assistant. And when you finally get through to talk to a person you stay on hold for quite literally an hour. I used to work here and know they are never that busy lol. RIDICULOUS.
Response from Best Buy
August 24, 2025
Hello,
Thank you for sharing your feedback with us. I understand having it take longer than expected to get the assistance you needed by phone, isn't an ideal experience.
I'd be happy to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ksmro8), Twitter/X (https://bby.me/l2zx5l), or Instagram (https://bby.me/o2r7gt), and refer to your "Google review #34304" in the message.
Sincerely,
^ Melissa
Maddy T
August 18, 2025
5 out of 5
Representative Maria did an AMAZING job helping me today. Couldn’t recommend her or this store location more!!!!