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Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2944 reviews)
Justin S
November 17, 2024
2 out of 5
Guy who helped me knew less about the product that I did. He told me to Google it when I asked him about features..
Response from Best Buy
November 18, 2024
Hello, Justin. Thank you for reaching out. I understand your feelings here and I would be frustrated as well. Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist as well as document your feedback. Best, ^AllisonS
Charles D
November 10, 2024
1 out of 5
Purchased a new item online and they gave me an open box item without informing me. Did curbside pickup so of course I didn’t notice until I got home. 2.5 hours dealing with Best Buy and the best they can do is have me come in and exchange it, rather than give me an open box price or a small store credit. I live a good bit away so it’s super inconvenient to go back and exchange it. Next time I’m going to purchase from a retailer who won’t give me an open box item when I purchased it new.
Response from Best Buy
November 10, 2024
Hi, Charles, Thank you for sharing your review with us. Ordering a new product and finding you received an open-box item would not be a welcome experience to have. We would certainly like to review this at the Corporate level. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64408700" in your message. Thanks! Regards, ^April
Mary C
November 02, 2024
5 out of 5
Janet has wonderful customer service!!! Thank you!!!
Phani T
October 28, 2024
5 out of 5
Quickly took the order and processed it. Great!

About Best Buy Columbia

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