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Best Buy Columbia
Services Offered
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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2976 reviews)
Alika G
January 17, 2025
5 out of 5
Went in to buy a camera and Heniel ended up being there to help, even right after helping another customer. He was helpful, could hold a convo, and gave a seamless transaction so shouts out to him! I didn't get a survey link in my email but hopefully you all see this. Thanks!
Dave
January 17, 2025
5 out of 5
Jimmy is an asset to Best Buy. I was there to buy a tv, and he led me in the right direction to a great tv. Part 2 needed a sound system return to the store, and who helped me again, JIMMY got me a great deal, and he made me feel good about the personnel and the store. Jimmy, keep up the great customer service.
s4dad
January 13, 2025
5 out of 5
Cleanest and nicest Best Buy I’ve ever been to.
Umdannyy
January 13, 2025
1 out of 5
Workers are constantly on their phone. You have to hunt them down when you ask where something is they’ll point you into a direction but don’t actually help you locate it unless you tell them to take you to it. and sometimes they’ll even point you into the wrong direction happened to me , they socialize too much and just kick back and relax
Response from Best Buy
January 13, 2025
Thank you for sharing your feedback with us, Umdannyy. We try to pride ourselves in ensuring we provide great customer service, and I would this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64673822. We look forward to hearing from you.
Regards,
^Deysha