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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3258 reviews)
J R
August 18, 2026
1 out of 5
They will lie to get a sale.
Nassin F
August 07, 2026
2 out of 5
Came in really quickly to buy a phone charger because my phone was dying and I left my other charger at home. Within 30 seconds I was helped by an associate and had a charger walking to the register. 10mins later I am still waiting to be checked out by the 1 cashier. Mind you there was only 2 ppl in front of me. I eventually had to go to the cellphone guys to get checked out. Do better Bestbuy
Response from Best Buy
August 07, 2026
Hello Nassin,
Thank you for sharing your experience. It's great to hear that you were quickly assisted in finding the charger you needed, especially while in a hurry. That said, waiting an extended period to complete your purchase after receiving prompt assistance is not the experience we want customers to have.
We appreciate you taking the time to provide this feedback regarding the checkout process and store staffing. Feedback like yours is important and helps highlight opportunities to improve the overall customer experience.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/lWNepx)
- Twitter/X (https://bby.me/2FUmkX)
- Instagram (https://bby.me/Sv2QAd)
When reaching out, please reference your Google Review 199843.
tayo a
August 06, 2026
5 out of 5
Great service
Bryan C
August 05, 2026
5 out of 5
Found everything i was looking for. Team were very helpfull and proffessional.