waited 30 minutes to be seen for an APPOINTMENT i had, wasn’t addressed once. not sure what the point of an appointment is…
Response from Best Buy
June 18, 2026
Hello,
Thanks for leaving your review. It's unfortunate that your wait time was long after you arrived for your appointment. We understand why that would be frustrating. We would like to speak with you more regarding your visit.
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Literally just stood here for over an hour trying to buy a computer and accessories and there are tons of people working but apparently no one that can come help. Truly insane. I literally just need the computer not even actual help. Do better
Tim at Best Buy provided outstanding customer service. We ran into several unexpected issues during our visit, but he remained patient, professional, and determined to find solutions every step of the way. He took the time to work through each challenge, kept us informed throughout the process, and ultimately found an outcome that exceeded our expectations. Thanks to Tim’s dedication, knowledge, and willingness to go the extra mile, we left extremely satisfied. Best Buy is lucky to have an employee like him!
Well staffed, clean bright store.