Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3042 reviews)
Jack T
June 13, 2025
1 out of 5
I really don’t know what to say. I price matched a Blu-ray player and the clerk on pickup completely destroyed our order. The manager I spoke to the same day was rude and arrogant. I’d just assume never deal with him again. I’m a Best Buy customer for about 30 years at this and the old location next to BJ’s. Atrocious. Ridiculous. I’ll just get my stuff somewhere else very shortly. If you inconvenience and scam someone that badly and get caught, you at least should apologize and offer some sort of compensation after 3 trips just to get what we paid for. Insane lack of management ability from tyco? I don’t recall his name but it was just a few letters. East Indian looking fellah and his trainee at the register. Insane. There’s a scam here. Pick your item up and just say no to anything no matter what.
helvent
June 12, 2025
5 out of 5
Shoutout to hamza 2 that guy was doing it all at customer service and he had to deal with a karen in front of me in line yet still took the time after to explain what airpods I should get
Green L
June 08, 2025
5 out of 5
Good customer service, just didn't have what I was looking for at the moment. Overall good selection and service.