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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3015 reviews)
Maj
April 12, 2025
5 out of 5
Nice store to shop in. Very kind staff.
Mike P
April 10, 2025
5 out of 5
This is my favorite Best Buy. I've been to Glen Burnie, Frederick, and a few others around the area, This by far has the most helpful and courteous employees of them all. Thanks to the cashiers at store pick up. You guys rock. (Game pass guy)
S
April 04, 2025
3 out of 5
It was ok. Bought a new TV. The sake associate that was helping me disappeared for like 20 minutes,😕 seemed no one else could help except for the off duty cop that was acting like I was trying steal 😂😂😂 after the associate finally came back . Took him another 15 minutes to find the TV 😕. Paid the says they would bring it out too another 15 min. I was grabbing a cart thingy they said no they will bring it. 😂. Tv is cool. Store is clean. The phone associates in the front were cool. 3 stars since my associate was lagging. Must had a glitch
Response from Best Buy
April 05, 2025
Hello,
Thanks for sharing your review. While we are happy to hear that you are enjoying your new TV, we understand it is not ideal having to wait for extended periods of time. We would like to follow up and learn more about your visit, as we strive to learn and grow.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 65010114" in your message. Thanks!
Regards,
^April
Dashira G
March 29, 2025
5 out of 5
Picked up an online order and was greeted by a woman who was extremely sweet and provided amazing customer service