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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3115 reviews)
Tiffany D
November 02, 2025
5 out of 5
Although we didn't purchase anything during our visit this weekend, I wanted to leave a comment regarding a gentleman near the Ray Ban Meta glasses and Perry in the TV/Sound Systems section.
We were in Best Buy on Saturday around Noon and there was a young African American gentleman (my apologies for not getting his name), who was so nice in answering my questions about the Ray Ban Meta Gen 2 glasses. He was polite, helped me understand the glasses more and tried to locate the color frames I wanted online.
And Perry, in the TV/Sound Systems area, was wonderful. He talked with us for a long time about residential projectors and screens for my fiancés father's theater room and is funny, easy to chat with and really knows his stuff! We had no idea projectors were an option when 90+ inch televisions wouldn't be feasible to get into the theater room, and he explained projectors.
We had a very informative visit this past Saturday at Best Buy and, although we didn't buy anything, left with great interactions and would absolutely return!
Nay
November 01, 2025
4 out of 5
Good customer service, looked for items that weren't on display, very helpful
Apolinario L
October 28, 2025
5 out of 5
Muy buen servicio
Hamza W
October 26, 2025
5 out of 5
Well run store that has helpful staff and good selection of all types of consumer electronics. I’ve gotten multiple installs done from them and they are always very professional, clean and on time. No complaints.