Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3263 reviews)
Abdul A
August 31, 2026
5 out of 5
Jason is amazing and he is patient and calm. Resolved my problem right away. He definitely deserves recognition and respect. Thanks Jason
steve i
August 31, 2026
5 out of 5
Very professional.
Vince T
August 30, 2026
5 out of 5
Love going to this Best Buy, their staff is great. This is a hub store meaning they get a lot more product than other places. The down side is this place does get a lot more busy than other Best Buy’s.
Greg A
August 19, 2026
1 out of 5
I need a new gaming mouse. Did my homework and choose one. Website says location near my work has two in stock. Go there after work. None on the shelf. Kid tries to up-sell me for one $30 more. I left. Called the store out of curiosity. Got an AI. Explained exactly what I was looking for. AI transferred me to a call center located elsewhere. Kid tells me two in stock. I explain what just happened. Kid tries to send me to a different location 45mins away. This is why Amazon is winning the war.