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Best Buy Frederick
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Apple Shop
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Frederick
How do I check product availability at the Frederick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frederick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frederick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2550 reviews)
Karie T
April 26, 2026
1 out of 5
If I could leave a zero I would. There is a reason people shop Amazon! Terrible customer service.
Response from Best Buy
April 26, 2026
Hello, Karie,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 146220.
Facebook (https://bby.me/wpv4kV)
Twitter/X (https://bby.me/05Z657)
Instagram (https://bby.me/5LQtnj)
We look forward to assisting you there.
kelly l
April 23, 2026
1 out of 5
I am an older, overweight, frumpy woman, currently in the middle of THOUSANDS of dollars worth of dental work...now u see me. OK, I came into your store with a tall younger man who looks much more informed...electronically anyway. So we walk in and he leads to the iPhone counter a head covered (only because I didn't get her name) young woman looked up the iphone model we asked for, said there were 2, white & silver... then walked off.... NEVER TO RETURN. after about 20 min my friend became annoyed, went to the door person to ask for help. there were like 20 employees to like 3 customers. I know EXACTLY what kind of discrimination this is... and he is overwhelmed with feelings of judgement and lost worth as a customer. It was curious for me to watch him react to something I deal with every day. Judged as BROKE, not worth wasting time to help. In reality He is a tech specialist for a major co, I am a disabled person, who owns my house outright, drive a mustang with a 401K to last me fine... with an exceptional FICO score and we were in your store for a $600 purchase.... I HAVE VALUE, train your employee's. 4/21 15:19 ticket #427
Response from Best Buy
April 23, 2026
Hey there, Kelly,
We understand your concerns surrounding your recent visit and not getting adequate support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/AyqCZn), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #145316
Nathan A
April 21, 2026
5 out of 5
Just went in and got a Tv. In and out. We were helped by Duck, he was friendly and helpful. Thanks
Sean P
April 14, 2026
4 out of 5
Easy peasy.