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Frequently Asked Questions About Best Buy Frederick

How do I check product availability at the Frederick Best Buy?
How do I check my order status?
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frederick stores’ holiday hours?

Recent Reviews

4.1
(2523 reviews)
Michael
January 23, 2026
1 out of 5
Fellow customers be warned! I purchased a brand new Xbox Series X, 72" TV, wall mount, surround sound and all the extras from this location just before Christmas for my family. Spending close to $5k. Suddenly the Xbox stopped working... The Xbox no longer boots up and just displays an error message. We're 8 days outside of the return/exchange window and there's nothing Best Buy will do to help...
Sasanka S
January 20, 2026
4 out of 5
I think its getting to a point where the excitement to just roam around best buy is diminished. For some reason its not the same anymore :(. Used to love it 10 years ago
Arleen
January 19, 2026
1 out of 5
Waited around no cashier and the guy at the front of store totally dismissed us. I am not waiting around and wasting my time
Response from Best Buy
January 19, 2026
Hello, Thank you for the review. We understand time is valuable and waiting around for help is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 106649.
Emmanuel B
January 13, 2026
4 out of 5
Good prices

About Best Buy Frederick

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