Geek squad was accommodating, knowledgeable and kind. Would definitely use them again. Overheard them helping older clients and they were thorough, patient and helpful. We had an easy question, but listening to how they helped others was endearing and incredibly human. Well done.
You can buy genuine products and then pick them up at Best Buy, which is a big plus for them.
Went to Geek Squad, middle of the day, no appointment. Was seen right away. They accepted the new TV issue and agreed to replace it.