Frequently Asked Questions About Best Buy Frederick
How do I check product availability at the Frederick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frederick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frederick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2515 reviews)
Edwin C
January 07, 2026
1 out of 5
Don’t come to this Best Buy workers hide stock and either buy it themselves or have their friends come buy it!!!!!
Response from Best Buy
January 07, 2026
Hi, Edwin,
Being sure that products are available for purchase is important and we'd like to invite you to connect with us so we can investigate. Below is a list of our social media accounts for you to contact us.
Facebook (https://bby.me/6zdv9j), Twitter/X (https://bby.me/ny5tyb), or Instagram (https://bby.me/hulixm)
In a private message, please provide additional information along with stating that you are replying to "Google Review 101736".
Emilio N
December 30, 2025
5 out of 5
I bought a Dell gaming laptop which had an incredible price and specifications, the delivery time was good and I loved the service when I went to pick it up
TD D
December 29, 2025
5 out of 5
Good phone deal
dennis s
December 28, 2025
2 out of 5
Poorly staffed + pu a message & deliveries atrocious
Response from Best Buy
December 29, 2025
Dennis,
Thank you for the review. We always want to make sure deliveries are smooth and seamless.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 96895.