header_logo

More to Explore

Frequently Asked Questions About Best Buy Frederick

How do I check product availability at the Frederick Best Buy?
How do I check my order status?
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frederick stores’ holiday hours?

Recent Reviews

4.1
(2608 reviews)
Jim P
September 30, 2026
5 out of 5
I returned an iPad under warranty, it was replaced the lady at the geek squad was very helpful with the return. Jemina was also very helpful in setting up my new unit. She was very busy but very nice. 12 stars
Darrell D
September 28, 2026
1 out of 5
Purchased a GE microwave at this store and later discovered that the unit purchased had an unacceptable repair that was only noticeable when I went to change the carbon filter. Contacted Best Buy and received the typical runaround from a customer service chat bot. Seems they are happy to sell damaged or defective products but unwilling to provide any support after the sale. My advice is to avoid Best Buy altogether. There are plenty of better retailers.
Response from Best Buy
September 28, 2026
Hello, Thank you for your review. It can be frustrating when you aren't able to get the assistance that you're looking for, so we understand your disappointment with this experience. If you'd like assistance, please reach out to us on social media to connect with someone who can look into your issue and provide you with your available options. Please include Google Review 227538 when reaching out. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Akshay B
September 16, 2026
1 out of 5
This place sucks. I come here occasionally to get tech related things for me and my business no one asks if anyone needs help. Employees are constantly just hanging out and talking amongst themselves. They constantly seem understaffed even though employees are free and talking amongst each other. Far from impressed.
Grace K
September 12, 2026
5 out of 5
Excellent service. I visited to get wifi router and to get some advice and product recommendations. I approached a lady (I am sorry I don’t know her name) in the service desk and she made sure I got help on this. ‘Duck’ helped me with wifi router, answering all my questions and advised me what to do. Thank you for your superior service!!

About Best Buy Frederick

bestbuy.com