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Frequently Asked Questions About Best Buy Germantown

How do I check product availability at the Germantown Best Buy?
How do I check my order status?
My local Germantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Germantown stores’ holiday hours?

Recent Reviews

4.0
(2189 reviews)
Dawana H
August 27, 2025
5 out of 5
Outstanding customer service! Very good experience purchasing a laptop.
Antonio M
August 23, 2025
5 out of 5
Excelencia en todo.
Joel W
August 14, 2025
3 out of 5
Service is usually good but the cashiers tend to side eye and judge when you don’t want to purchase a warranty lol. Had it happen twice the last two times recently. Both cashiers continued to go on why bundling a warranty was worth it even after I said no multiple times and then just looked at me surprised that I wouldn’t get it.
Jaime A
August 09, 2025
5 out of 5
Very clean, very organized, very friendly people.

About Best Buy Germantown

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