Amanda L
November 17, 2025
I thought I knew exactly what I needed and I typically do my research before a shopping trip where my entire family’s internet experience relies on my next move. I work from home sometimes and my entire family games, sometimes together. That’s a lot on my gateway.
My old gateway lasted 3 years but, my new (and you would think “better”) gateway was not dealing. My PS5’s kept randomly disconnecting no matter how close they were to the gateway. I figured out through some Internet research that I may have to create a mesh Wi-Fi system in my house. So I set out to Best Buy walked right in, walked into the Wi-Fi section and realized I still did not know a thing about any of this. So I looked in the computer section and asked all of the associates standing there if anyone games and knows about Internet and immediately they all pointed to one man. D'Angelo immediately knew what I was explaining and also asked, “Is your house made of brick?”. Um yes!!! He knew exactly what my issue was and when I asked him if he thought I should set up a mesh Wi-Fi system, he said that it would definitely help the situation. I then expressed to him that I was a little overwhelmed with the options in the Wi-Fi and connectivity section and he walked over and showed me exactly what I needed and my mesh WiFi has worked flawlessly since. Afterwards I walked over to the cash register where Hina helped me check out. She was amazing as well! I asked her how to make sure that Best Buy knew how good these two employees are and she obliged by giving me their names, while simultaneously helping me with my rambunctious 10 year old!
very friendly staff and quick check out