Frequently Asked Questions About Best Buy Glen Burnie
How do I check product availability at the Glen Burnie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Burnie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Burnie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Burnie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3675 reviews)
DJ U
December 14, 2025
5 out of 5
Store manager(Wyatt) and customer service (Johnathan)were very helpful
ji S
December 13, 2025
1 out of 5
Never had a good experience on this particular location.no one offer you any help even upon asking they will say that they helping someone else but it can clearly see that they are not. I have to pickup a big size tv no one help me to laod it in my car ,the guy on the pickup counter say he can't go out side the store.
Response from Best Buy
December 13, 2025
Hi there!
Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting assistance when purchasing a large item. Our stores typically offer carry-out service for larger items, so I am disappointed to hear that you carried the TV yourself.
So that we can take a closer look, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/tz8osi), X (https://bby.me/oeiqnx), or Instagram (https://bby.me/gw3hke).
Please be sure to mention “Google review #87307” in your social media message.
Bobbi M
December 11, 2025
1 out of 5
I'd give 0 if I could. Absolutely disgusting customer service. Ordered a dryer on the 28th of November its now December 11th and still no dryer smh. Never again will i ever step foot inside this store again. Was told the 3rd i would have then then the 9th then the 11th and still no dryer.
Kamaya C
December 09, 2025
1 out of 5
Wait time significantly long for help getting an item.