Best Buy Glen Burnie

the staff was extremely helpful and very educated on their computer knowledge, and gave me the best financing options! to name the staff members who helped me: mamadou & Rashawn! this visit was my first time purchasing my first PC setup for gaming and I am very satisfied!

Every Pokémon restock at this location is disorganized, and the recent big Pokémon release was no different. I witnessed an incident here, and it was unacceptable. No numbering system, no security, and management just let a group of men power trip and take over the line. This isn't a one-time problem. It's a repeated pattern from management here. It feels like corporate doesn't care, maybe because these men are some of their top customers. Either way, it's pure laziness. Customers, especially families, deserve better.

Was not helpful processing my exchange refused to take my unopened Apple Watch band and exchange free it without a receipt because they live out of town and didn’t have a receipt unacceptable service Won’t be coming here again willingly. Again, terrible service!!

Reading through the reviews here, it's obvious this location has practically nonexistent management and customer service. I don't even need to go into my specific complaint. The pattern speaks for itself, and it makes me wonder how this store is still operating this way. I wouldn't be surprised if corporate does nothing about it either. Try calling their support line: it's an automated AI system, and there's no way to reach anyone at the store. Very disappointing for a company that claims to care about its customers. Goodbye, Best Buy. You won't be getting any of my future purchases.