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Frequently Asked Questions About Best Buy Hagerstown

How do I check product availability at the Hagerstown Best Buy?
How do I check my order status?
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hagerstown stores’ holiday hours?

Recent Reviews

4.0
(2576 reviews)
William C
August 14, 2025
5 out of 5
Professional
Olu O
August 13, 2025
5 out of 5
Great
Betty B
August 12, 2025
5 out of 5
Very helpful
grant l
August 02, 2025
1 out of 5
Not nice to service animals. Manager made my sister carry her service dog because other peoples service animals would make messes in the store. You cannot punish all people with service animals because of a few bad ones, these animals provide necessary services and must be aloud to walk to perform them. I’d like to see this manager pull that with someone’s seeing eye dog and still feel he was in the right.
Response from Best Buy
August 02, 2025
Hello grant lambert Thank you for letting us know about your visit with your service animal. I have a dog myself, so I can understand how you might be feeling. I'd like to know more about your visit at the Garland location so we can find ways to improve. When you have a moment can you reach out to us on Social Media and reference Google Review #23836. Just send a private message to start. Facebook (https://bby.me/inowse) Twitter/X (https://bby.me/6ao7ql) Instagram (https://bby.me/k4iv2j) Thanks, ^Ezra

About Best Buy Hagerstown

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