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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2690 reviews)
Katelyn B
June 26, 2026
5 out of 5
I went to Best Buy on Thursday and this absolutely lovely worker helped me find a great blink camera for my house. i feel so much safer at my house now all thanks you Evan, best purchase of the year !
Tod D
June 24, 2026
2 out of 5
Place has really gone down hill. Geek squad are no longer. Technically they still exist but do not do home installs anymore. Very limited. Also return policy has gotten ridiculous. I had a new cable in an unopened box and tried returning it like 20 days after my purchase and they would not take it back. Return policy is now only 15 DAYS.
Response from Best Buy
June 24, 2026
Good Afternoon, Tod,
We certainly understand how you are feeling after an issue occurred related to a home installation service you were looking to have done, and needing to return an unused cable after the return period ended. We would be happy to look into this situation further with you. Please contact us by sending our team a private message via social media. In your message, make sure that you include your Google review case ID: #176767.
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Eric “
June 18, 2026
5 out of 5
Great selection! Awesome staff! Great atmosphere! Stop going to Walmart for your electronics ! Go here instead!
Cindy C
June 17, 2026
5 out of 5
This store is a bit of a distance from my home but located in an area with great stores and restaurants. The store is neat and clean. The prices are what you would expect while still being competitive. I bought a laptop a few years ago that had everything I needed for just under $2,000. I shop mostly sales for everything and Best Buy makes the cut a lot of the time. I also bought a juicer at this store and I got a good deal. I have had only positive experiences at this store and although I'm not brand loyal, I have loved the quality of every purchase.