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Best Buy Hagerstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2564 reviews)
Julie W
June 30, 2025
5 out of 5
They fixed my cell phone when Verizon couldn't!!
Lisa C
June 28, 2025
1 out of 5
Rudest cashier today ever they all act like they don't want to be there if your that miserable quit im sure someone else would love to have your job
Karl S
June 26, 2025
1 out of 5
Store clerk Cameron updated my email because the one they had on record was 6 years old. About 20 minutes later I got an email asking me to finish setting up my account. I started the process and everything was still referencing my old email account so I called in to customer service and so for been put on hold for at least 10 times and after a 50 minute phone call the rep said it would take 3 days to fix. Then she said hold for 7 more minutes and then came back on and said it would be fixed in an hour. Just to update from an old to a new email account. Here’s my advice: if you change emails just open a brand new account. Waited 2 hours and went in to check to see if they corrected my email and it’s still wrong. Now I can’t even access something I paid for. The MacBook Pro goes back. I’ll take my business elsewhere.
David M
June 09, 2025
1 out of 5
You have lost alll of my business I called to get a 20 dollar adjustment for my laptop I bought one day before after holding 45 minutes the said we can’t do anything until it is delivered how rude no wonder why you are failing this a simple issue I worked at sears for30 years and we never gave anyone any issue within 30 days