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Best Buy Hagerstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2685 reviews)
T. R
June 11, 2026
1 out of 5
It’s Time to Cancel Best Buy Credit Cards. Turned out we cannot call best-buy directly anymore. The call will be directed to outside of the country every time. It just shows that Best Buy do not want to answer questions directly to the customers anymore.
Nichole L
June 09, 2026
1 out of 5
I went in to purchase something. I had to find someone to help me get the item from the locked case the girl I asked told me it would be a few minutes. So I waited just under 10 minutes which was fine they may have been busy I didn’t question it. A man then comes over to unlock the glass and get my item and tells me to follow him up to the register so he can check me out. I’m up at the register ready to pay and then he tells me it will be a few minutes. Okay…. So I wait until a different girl starts checking me out. I pay with cash then she looks at me and says it will be a few minutes until they can get my change for me. Okay…. Then another woman walks out and ask if I can take my 4 plus dollars back in change. There were no signs posted anyway about a cash shortage and no one communicated that to me. She was super rude when I refused to take a bag full of change. Do better Hagerstown Best Buy or we’ll all start shopping online only so we don’t have to deal with the terrible costumer service from your employees!
C W
June 04, 2026
4 out of 5
Self check out didn't work well 😕 and they were short on help.
Ela R
June 02, 2026
5 out of 5
I brought my laptop to the Geek Squad because the keyboard and touchpad were not working. Elizabeth and Henry David were courteous, professional, efficient, and expert. They dispatched a long line with efficiency and courtesy. Henry David thoroughly explained everything in a way I could understand, and the issue was fixed. Wonderful experience.