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Best Buy Hagerstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2605 reviews)
Marc N
October 14, 2025
5 out of 5
Best Buy here was fantastic. I worked with both a manager and an associate in the computer section, and they really went above and beyond. I went in looking for one model and ended up finding an even better computer on sale. Everything was in stock, and everyone I dealt with was friendly, helpful, and professional. Excellent experience all around.
Edward I
October 13, 2025
5 out of 5
Young man very helpful.
Janice C
October 10, 2025
5 out of 5
Mike was so courteous and knowledgeable! It was wonderful having him help me.
Tom T
September 29, 2025
1 out of 5
Due to the attitude of the employees here and lack of customer service I use Amazon . There’s absolutely no reason to go inside the security is rude the cashiers are slow and they have very little selection of mini LED TVs not sure how they stay in business tbh….I joked about my 6 year old wanting a TV and told her if she can carry it and outrun security it’s hers … complete joke saying it right in front of the tiny security guard and he said he would tackle her …Not sure why the little guy thought he should joke about tackling a kid but he was 100 lbs soaking wet . Anyway I won’t ever step foot in another Best Buy again . Good job little security guy . My next email is corporate
Response from Best Buy
September 29, 2025
Hi,
Having a poor experience in the store is concerning. We want to hear more about it. Please contact us on Facebook, Instagram, or Twitter/X. Mention review #49498 when doing so.