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Frequently Asked Questions About Best Buy Hagerstown

How do I check product availability at the Hagerstown Best Buy?
How do I check my order status?
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hagerstown stores’ holiday hours?

Recent Reviews

4.0
(2631 reviews)
Jaramee W
December 24, 2025
5 out of 5
Went to get my AirPods looked at and the geek squad assistant was very straight forward with me and told me I’d lose them for two weeks and would be better off going to Apple in Charleston to get it looked at.
Steven B
December 21, 2025
5 out of 5
Though I didn’t find the item in-store, Tim helped me brainstorm and look at Best Buy online to customize the search!
Paula J
December 20, 2025
1 out of 5
I bought my Fiancé a PlayStation portal for Christmas. Well I looked at my account this morning and Best Buy charged me twice! $400 I can’t afford that! So what do I do? CALL THEM and they say it wasn’t them that charged me a second time it was my bank. Which doesn’t make any sense. This is ridiculous and don’t do order pick up because you will probably be charged twice!
Response from Best Buy
December 20, 2025
Hi there, Thanks for leaving your feedback. We would love to take a closer look into this matter for you. Please reach out to us by private message on X, Facebook or Instagram. An agent will be available to speak with you, you may use the Google review number 91780 as reference. X: https://bby.me/xc8tcq Facebook: https://bby.me/jrqbrz Instagram: https://bby.me/w9jhnk
sandy f
December 17, 2025
4 out of 5
Thanks for fixing things and avoiding what probably was about to ensue. 🤷‍♀️🙃🤣

About Best Buy Hagerstown

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