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Frequently Asked Questions About Best Buy Hagerstown

How do I check product availability at the Hagerstown Best Buy?
How do I check my order status?
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hagerstown stores’ holiday hours?

Recent Reviews

4.0
(2612 reviews)
Atufigwege M
November 05, 2025
5 out of 5
Good
Chris G
November 02, 2025
1 out of 5
Geek squad needs more staff. I arrived at 1:20 for my appointment, waited until 2pm and there was no hope in sight for me getting my computer looked at. Not sure that appointments mean anything here. I have other things to do today.
Charles E
October 29, 2025
1 out of 5
You drop your computer off for repair they call you to tell you that they will not be able to continue until they get more information and there is an absolutely no way to get in touch with them or speak to a person and it’s been two days and nobody returns calls
Response from Best Buy
October 30, 2025
Hello and thanks for reaching out. We would be more than happy to help assist with your repair. Please reach out to us on Facebook (https://bby.me/gsl1y2), Twitter/X (https://bby.me/rxlmaw), or Instagram (https://bby.me/5acspf) and include Google Review number 62248 and one our agents will be happy to assist. Thanks.
Sheza S
October 28, 2025
4 out of 5
The store was very busy, We were helped in a timely matter and was able to get what we needed.

About Best Buy Hagerstown

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