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Best Buy Hagerstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2665 reviews)
Lisa T
April 15, 2026
2 out of 5
My husband and I went in to purchase an anti-virus system. The young man was very helpful on explaining which anti-virus product was best for our laptop. Well we got home and tried to install the software but it wouldn't install. We took it back to the store for a refund and was informed that the software could only be refunded by Webroot. We contacted Webroot and they said that we would have to get the refund from Best Buy. No one wanted to take responsibility for the fact that the software wasn't working. So I talked to my bank about the charge and was told to return the entire purchase and what Best Buy don't refund the bank would refund the difference. The employees should tell you if they don't refund certain softwares.
Response from Best Buy
April 15, 2026
Hello,
Being misinformed about your software purchase is frustrating. Please feel free to connect with us on social media link to discuss this experience. Mention review #142033.
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Michael M
April 11, 2026
5 out of 5
Best Buy Frederick is finally doing radio installs again! Had a JVC installed in my granddaughters old Toyota! Touch screen, Android Auto & Apple Car Play! They did a great job, reasonably priced!
Ruth M
April 08, 2026
4 out of 5
Went to Geek squad to check phone & computer for viruses. Mike is super server!
S D
April 03, 2026
5 out of 5
Customer service is super