Bestbuy ran a promotion for gift cards.. people waited in the rain for 3 hours.. if the store knew they only had 10 gift cards and saw almost 100 people in line they should have let people know while they were waiting. They also should have had one line instead of allowing people to run to any register and skip others who patiently waited in line. I worked retail for several years. If I ever spoke to ustomers the way we were spoken to this morning I would have been fired on the spot. Sorry, if that makes you feel better.. sorry we ran out, that's it. Sorry with an attitude is rude. Retail is a challenging job, we appreciate that but we won't be back at this location.
Just go to apple for repairs….
Love Best Buy had bad experience getting dash camera installed in car with Justin no customer service left trash in car asked me to pay up front handed me my key didn't want to explain anything had to return to store spoke with a Manager he returned my box apologize d and will go to another Best Buy in the future
Response from Best Buy
August 11, 2026
Phyllis,
Thanks for sharing this. We understand that you entrusted us to take care of your vehicle while it was in our possession and can imagine the frustration that you felt when picking up your car after installation and needing to return to the store. Your feedback is important to us, and we would be happy to take a closer look at what took place. Please send a private message to one of the links below and reference Google Review 201673.
Facebook (https://bby.me/r9WyOy), Twitter/X (https://bby.me/wTKCvQ), or Instagram (https://bby.me/ClHH70)