Love Best Buy had bad experience getting dash camera installed in car with Justin no customer service left trash in car asked me to pay up front handed me my key didn't want to explain anything had to return to store spoke with a Manager he returned my box apologize d and will go to another Best Buy in the future
Response from Best Buy
August 11, 2026
Phyllis,
Thanks for sharing this. We understand that you entrusted us to take care of your vehicle while it was in our possession and can imagine the frustration that you felt when picking up your car after installation and needing to return to the store. Your feedback is important to us, and we would be happy to take a closer look at what took place. Please send a private message to one of the links below and reference Google Review 201673.
Facebook (https://bby.me/r9WyOy), Twitter/X (https://bby.me/wTKCvQ), or Instagram (https://bby.me/ClHH70)
They rarely have what I need. The employees try to help tge best they can.
Marthernor -
July 24, 2026
My mother and I came to purchase a dryer and waited over 30 minutes for assistance. Two employees told us they would help us (‘3 minutes’ and ‘1 minute’), but no one ever came back. Even the manager acknowledged us but remained occupied, and we never received assistance. We ended up leaving and buying elsewhere. Very disappointing customer service.
The staff helped me with an issue. I’m hoping the protection plan covers my device