How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2381 reviews)
Saad S
July 10, 2025
1 out of 5
I had terrible experience at bestbuy laurel upon returning OLED TV which was within return window period. Store associate named BARRY refused to accept it. He refused to scan the return label; kept saying that return window has passed and even declined to give me a printout.
I called customer service over the phone, and they confirmed that I was with in return windown period. They were even surprised why store refused to accept.
Response from Best Buy
July 15, 2025
Hello!
Thank you for taking the time to reach out on Google with a review. I can definitely understand the desire for support when it comes to an OLED TV. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #13902 in your message. You can find us here:
Facebook (https://bby.me/x87ts2)
Twitter/X (https://bby.me/fm1ui4)
Instagram (https://bby.me/7g0js1)
We hope to hear from you!
Cheers,
^Ryan
carlos m
July 06, 2025
3 out of 5
Customer service not very nice
Neely J
July 05, 2025
5 out of 5
The only help I needed was from one person: Kevin. He is so knowledgeable about devices that he needs a promotion and a podcast! He helped me to understand the Dell Inspiron vs the Dell laptops and it all made sense! I hope to meet more people like him! He is very professional and kind. Ask for Kevin. 😃
Payroll
June 30, 2025
5 out of 5
Larry was a great help. Informed me about G force computers, graphics cards,ram and recommended I get a SSD external hard drive. Very Knowledgeable!