Hats off to the manager, Mr. Bernard Dimeler and Mustufa (Geek Squad Ambassador). Mustufa takes his career seriously and thoroughly diagnosed and resolved my new HP desktop concerns within 20 minutes with the assistance and support of his store manager, Mr. Dimeler.
Mr Dimeler should be the example for other BEST BUY managers especially the Columbia Maryland location where they are dismissive, lack effort, and present zero initiative or knowledge!!!
To see the full story, please see my review of the Columbia Maryland BEST BUY location 🥲
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Adan helped me yesterday and he was very professional, prompt, and knew exactly what I needed and where it was. He is the type of people you hire for sure 👍🏼. Give the guy a raise !
W's in the chat! Went here today & met Waz. Highly recommended person for internet/ tech questions. The item iwanted was out of stock but he informed me on all the ordering/set-up details. Great customer service, Excellent atmosphere. Once again, highly recommended.