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Best Buy Laurel
Services Offered
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Frequently Asked Questions About Best Buy Laurel
How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2244 reviews)
Nayarith M
December 01, 2024
5 out of 5
Muy buena opción para comprar lo que más te gusta
Eh comprado mis TV en esta tienda muy buenos x cierto
Tyrone I
December 01, 2024
1 out of 5
Picked up a 25 feet HD cable for $75.00.
Sad part is this was an open box
Response from Best Buy
December 01, 2024
Hello, Tyrone,
Thank you for taking the time to share your experience here on google with us. We know how important a great deal can be, and know we would be reaching out for support as well. We would like to take a closer look into this with you to document any concerns you may have, while providing any assistance possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64499725
regards,
^Brandon
Elliott
November 24, 2024
1 out of 5
Poor customer service, long waits, very understaffed and or incompetent. 30min wait time is average for help in purchasing large items, never again will I go to the Laurel location. My Interaction with the store manager Eduardo was very telling as to "what's wrong." He needs training and an attitude adjustment.
Response from Best Buy
November 24, 2024
Hello, Elliott,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64468982. We look forward to hearing from you.
Sincerely,
^Deysha
Troy H
November 17, 2024
5 out of 5
Store personnel was extremely professional and timely in assisting with my in store pickup. There was a short line that was cleared in minutes. The television was just as I purchased and is performing perfectly.