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Best Buy Laurel
14160 Baltimore Ave
Laurel, MD 20707
Services Offered
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Frequently Asked Questions About Best Buy Laurel
How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2216 reviews)
Lic. C
September 05, 2024
5 out of 5
Recomendado
Steve C
August 30, 2024
4 out of 5
Edit: Best Buy reached out to me and got everything worked out. I can't give them five stars since they could have just delivered the TV when they said they would and there would have been no problem. I will continue to shop there, but I will be leery about using their delivery service since it is contracted out and the shippers were the ones who didn't communicate or update anything.
I ordered a medium sized TV and paid the 10 bucks for same day delivery. They didn't deliver that day and no communication or update. I tried customer service chat but they just kept telling me crazy stuff instead of just telling me when my TV would arrive. Half way through the next day I got a short text telling me the TV was on the delivery truck but with no time window. They actually did deliver in a couple of hours after that, and even refunded my 10 dollars. I would have given them 5 stars if they had just communicated a little and not left me in the dark.
Response from Best Buy
August 31, 2024
Good Afternoon, Steve.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64141398" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Be R
August 29, 2024
4 out of 5
I never regret a trip to bestbuy.
Jayro H
August 28, 2024
5 out of 5
Excellent customer service from the sales rep Gabby.