How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2445 reviews)
casco G
December 04, 2025
5 out of 5
Buen producto
Omar T
December 02, 2025
1 out of 5
The worst customer service I’ve ever seen
Jenny D
December 01, 2025
1 out of 5
This place is a joke. I came to try to get a exchange or fixed my AirPods well I have a warranty, they send me to Apple Store to do it quick because it’s going to take around 2 weeks to get them back well I went to Apple Store and they won’t to deal with this because I purchased on Best Buy ok. I came back and they won’t to help because they don’t have Apple care now they said that. Before was another excuse to not help. My recommendation is do not purchase Apple products here.
Response from Best Buy
December 01, 2025
Good Evening, Jenny,
We certainly understand how you are feeling after being sent back and forth while seeking support on your AirPods. We would love to partner with you and review these concerns further. Please feel free to send us a private message on social media, so we can better assist you. Make sure you include your Google review case ID in your message: #79514.
- Facebook (https://bby.me/0n30kx)
- Twitter/X (https://bby.me/xovpl3)
- Instagram (https://bby.me/gx94du)
Corey S
November 15, 2025
4 out of 5
Service was slow since they were understaffed. But once I got a hold of a TV rep i was taken care of.