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Frequently Asked Questions About Best Buy Laurel

How do I check product availability at the Laurel Best Buy?
How do I check my order status?
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Laurel stores’ holiday hours?

Recent Reviews

4.0
(2381 reviews)
Saad S
July 10, 2025
1 out of 5
I had terrible experience at bestbuy laurel upon returning OLED TV which was within return window period. Store associate named BARRY refused to accept it. He refused to scan the return label; kept saying that return window has passed and even declined to give me a printout. I called customer service over the phone, and they confirmed that I was with in return windown period. They were even surprised why store refused to accept.
Response from Best Buy
July 15, 2025
Hello! Thank you for taking the time to reach out on Google with a review. I can definitely understand the desire for support when it comes to an OLED TV. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #13902 in your message. You can find us here: Facebook (https://bby.me/x87ts2) Twitter/X (https://bby.me/fm1ui4) Instagram (https://bby.me/7g0js1) We hope to hear from you! Cheers, ^Ryan
carlos m
July 06, 2025
3 out of 5
Customer service not very nice
Neely J
July 05, 2025
5 out of 5
The only help I needed was from one person: Kevin. He is so knowledgeable about devices that he needs a promotion and a podcast! He helped me to understand the Dell Inspiron vs the Dell laptops and it all made sense! I hope to meet more people like him! He is very professional and kind. Ask for Kevin. 😃
Payroll
June 30, 2025
5 out of 5
Larry was a great help. Informed me about G force computers, graphics cards,ram and recommended I get a SSD external hard drive. Very Knowledgeable!

About Best Buy Laurel

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