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Frequently Asked Questions About Best Buy Laurel
How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2489 reviews)
Joseph B
February 18, 2026
5 out of 5
Was super helpful. When it wasn't in stock they checked other stores and put a hold on it for me.
miki t
February 11, 2026
5 out of 5
Great customer service
GrounDDwellers B
February 11, 2026
3 out of 5
Went in for some mobil displays for work. Staff was not helpful in the area. He treated us like we were bothering him. Went and found some headphones. Couldn’t find anyone that could unlock the case so we could get the headphones. We went back to aggravated person who told us we would have to wait he was busy with something else. Eventually found a person who could unlock the case. Just not easy to get what we needed or help finding what we needed. Definitely got what we went for, but only because we were patient with the personnel who worked there.
Response from Best Buy
February 11, 2026
Hello,
We appreciate you taking time out of your day to share your feedback. Trying to get assistance with a purchase in Best Buy should be an easy process, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/hqoizf), Twitter/X (https://bby.me/6vizmt), or Instagram (https://bby.me/n6bgnu). Please reference Google Review #115961.
G M
February 08, 2026
5 out of 5
I got what I came for. The store was crowded but the cashier was getting us checked out.