The worst customer service I’ve ever seen
This place is a joke. I came to try to get a exchange or fixed my AirPods well I have a warranty, they send me to Apple Store to do it quick because it’s going to take around 2 weeks to get them back well I went to Apple Store and they won’t to deal with this because I purchased on Best Buy ok. I came back and they won’t to help because they don’t have Apple care now they said that. Before was another excuse to not help. My recommendation is do not purchase Apple products here.
Response from Best Buy
December 01, 2025
Good Evening, Jenny,
We certainly understand how you are feeling after being sent back and forth while seeking support on your AirPods. We would love to partner with you and review these concerns further. Please feel free to send us a private message on social media, so we can better assist you. Make sure you include your Google review case ID in your message: #79514.
- Facebook (https://bby.me/0n30kx)
- Twitter/X (https://bby.me/xovpl3)
- Instagram (https://bby.me/gx94du)
Service was slow since they were understaffed. But once I got a hold of a TV rep i was taken care of.
Antonio A
November 12, 2025
Loja com grande variedades de produtos, pessoal com grande conhecimento dos produtos, tirando todas as dúvidas para você escolher a melhor opção para sua necessidade e o melhor com preços bem competitivos…
Eu recomendo, ontem de comprar consulte a Best Buy….
Parabéns