How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2508 reviews)
joyce f
April 06, 2026
5 out of 5
I recently visited the Best Buy store located at 14160 Baltimore Avenue in Laurel, MD.
Hassan H
April 04, 2026
1 out of 5
Alex did fantastic job to do everything wrong and the attitude was up the roof
Thank you for the worst customer service
And the lack of care
Response from Best Buy
April 04, 2026
Hello, Hassan,
Glad to hear that Alex did a great job. We would like to chat with you to be able to investigate the rest of your experience, and we hope to help every customer as best we can. Please reach out to us on any of our social media profiles below with Review 138573.
Facebook (https://bby.me/C2SfIs)
X (https://bby.me/aK2bJw)
Instagram (https://bby.me/fKpOoU)
Raynault W
April 04, 2026
1 out of 5
Went to the consultation desk and was completely ignored so I left
Response from Best Buy
April 04, 2026
Hello, Raynault,
Thank you for taking the time to share your recent experience with us. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 138385.
Facebook (https://bby.me/VFRKOB)
Twitter/X (https://bby.me/TETWWI)
Instagram (https://bby.me/5wfPSK)
We look forward to assisting you there.