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Frequently Asked Questions About Best Buy Laurel
How do I check product availability at the Laurel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Laurel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Laurel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2513 reviews)
michael y
April 25, 2026
5 out of 5
I would like to recognize Brandon dipple.Outstanding young man.Came to my aid without hesitation, very knowledgeable and assisted me in a+ standard. He is why the next time I come to a best.Buy I will be coming there.
Thank you.Brandon
From the best to the best
Mike young
Madison S
April 19, 2026
1 out of 5
The manager Barry requires some customer service training, management should be an example to employees and this one lacked to proper communication skill and candor when dealing with customers. New manager needed to represent the brand better. He dropped my merch and did not check if it worked again. I returned the item to the clumsy manager gladly.
Response from Best Buy
April 20, 2026
Hello Madison,
We’re really grateful you took the time to share your experience with us. Your feedback matters, and we would like to learn more about this interaction, and we want to make sure it’s fully documented, so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #143993 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/ZKogeK)
• Twitter/X (https://bby.me/h6ijjj)
• Instagram (https://bby.me/uLTFfT)
sam a
April 19, 2026
1 out of 5
Too bad Circuit City doesn't exist anymore
Whitney Q
April 09, 2026
5 out of 5
Great as always