Customer service from Chris and Vicki sucked. I asked for help and they both acted as if I was interrupting their conversation together with no genuine interest in assisting. They both need immediate retraining. Luckily, Nate at Geek Squad turned things around and provided the help I needed effortlessly.
Response from Best Buy
August 04, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that your experience was inconsistent during your visit. We never want to hear that our customers were made to feel that way. We would like to speak with you more. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 198427 in your message to us.
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Great in store experience, great team and support , needs more display items
The reason for the 3 stars is not the staff or Best Buy but compared to some other Best Buy’s the store has very less items on display, unless you after very obvious items ,
In store is still the best experience
Enjoy your electronic shopping , win you feel what you are buying
Went in to purchase a new washer and dryer and the lady was very helpful. I had no problems and was out quick.