Built for pro electronics
Bought a washing machine and a dryer, both couldn’t fit the space made by my contractor, surprisingly I was told I could return both with full refund despite they are no longer in their original boxes.
Was a horrible experience. There was no welcome upon arrival, when trying to get assistance you have workers standing around conversing, not being aware of their surroundings seeing if anyone needs help, and having us walk up to them. The associate "JP" wouldn't provide us with information on the product we were interested in and showed us like he didn't want to be there.
Went in to purchase a headphone for my wife. Nobody greeted us, nobody came to us, we had to ask for help with the people/associates who are standing and talking and mingling, and when we finally got their attention, it was so condescending and JP (or whatever his name is) was so dismissive and we really felt neglected.
Wish we just turn around and went to microcenter.. this was so disappointing specially when they entertained the people before us WHO DID NOT PURCHASE ANYTHING.
No wonder less and less best buy stores are still surviving. Another reason why I need to just let this in person experience go and start shopping online smh...