We have had nothing but exceptional experiences at the White Marsh Best Buy thanks to Nate H. He has gone above and beyond for us multiple times with our computer repairs. Nate doesn’t just fix the immediate issue; he takes the time to investigate and find long-term solutions to prevent future problems. He is also an excellent educator, taking the time to teach us about our devices—from laptops to desktops—so we feel more confident using them. He is always attentive, patient, and kind, making what could be a stressful process feel easy. We have recommended this store to all our family and friends specifically because of the level of service Nate provides."
Associates donot seem to know what they are doing. I was told "open box" items could not be shipped, but they could not tell me which store had the item I wanted.
Response from Best Buy
March 13, 2026
Hi there,
Thanks for taking the time to leave a review. I can certainly understand wanting support finding an open-box item.
If you require assistance on this matter, you are welcome to send us a private message on social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #128907” when reaching out on social media.
I was disappointed they didn't have the JBL wind 3 Bluetooth speaker. I wanted to get that so I can replace the one I had. I had the JBL Wind 2
Christiana B
February 27, 2026
Had a great deal on a "65 inch" Q-LED Samsung TV with AI Smart Tizen- "It was a steal" Paid $499.99 instead of $649.99.