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Best Buy White Marsh
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy White Marsh
How do I check product availability at the White Marsh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local White Marsh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy White Marsh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the White Marsh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3024 reviews)
K L
January 16, 2025
1 out of 5
I can't even give this place 1 star but I have no choice. I went in there the other night to PURCHASE a Sonos Arc Ultra soundbar around 6:30 pm. It wasn't busy but it wasn't empty either. I walked in and went straight to speaker section. I saw a few employees walking around. one guy was putting out boxes of TVs on the floor. Another guy just pacing around. I was in the section 10-15 minutes before i stopped one guy and asked if he worked there. He said yes but not in this section but that he's page someone to come and help me. He did. Still another 10 minutes goes by and nobody ever came to help me. After spending 30 minutes in the store with no help I just walked out. Was in Annapolis the next day and stopped at the Best Buy and it was 100% better. Way more things on display. It was cleaner and people actually wanted to help. Walked out in 10 minutes with my new Sonos speaker. Never going back this White Marsh location.
Response from Best Buy
January 16, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We aim to foster a welcoming and efficient shopping environment that values your time and improves your overall experience. In a situation similar to the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64685922 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Brian “
January 13, 2025
5 out of 5
Love
Daniel R
January 11, 2025
3 out of 5
The place has no heat you freeze your apples off
Response from Best Buy
January 11, 2025
Hello, Daniel,
Thank you for reaching out in regards to your experience and the cold in store. We can understand during the Winter season that cold temperatures can cause stores heat to possibly fail or fail to keep up with the temperature we set in store can be difficult. We would be glad to hear more on your concern with the cold if you would like to reach out to us on any of our Social Media Profiles below with Review 64666872 for support. We are glad to notate your complaint, or help with questions in regards to items, services, or experiences with Best Buy within the US.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Olubee A
January 09, 2025
1 out of 5
I had a bad experience at this outlet yesterday, I had a geesquad appointment, the guy who attended to me didn't show any form of empathy, I was tossed around to get my computer changed and configured as a total member, I asked to speak with the Manager on duty, she couldn't do anything to it. I thought involving her will bring some solution to it. I was been profiled and I felt really bad. I eventually forgot my wireless mouse in the store. Stay away from White Marsh Bestbuy🙄🤨🤨
Response from Best Buy
January 09, 2025
Hi Olubee,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration regarding the service you received not meeting expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64659720.
Thanks,
^Caleb