Managers do not know there own return policy. Bought speakers online, Bestbuy sent incorrect speakers. Whitemarsh Bestbuy wouldn't do the return as they don't want the incorrect speakers in their system. The ef. Not my problem. There's an option on the app reciept specifically stating sent incorrect item, return to ANY store. Associate said to return by mail....really, 30 day refund? The incorrect speakers sent where much more in price but I have nothing to install them in and don't feel like selling online. Just wanted to unload. Incompetent and lazy.
In and out fast and on time for a raffle event!
Michael G
September 28, 2025
Best Buy not the cheapest but the folks there know the technology they sell. I bought a TV and the young lady at White Marsh gave me pros and cons between brands and explained things.