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Frequently Asked Questions About Best Buy White Marsh

How do I check product availability at the White Marsh Best Buy?
How do I check my order status?
My local White Marsh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy White Marsh stores’ holiday hours?

Recent Reviews

4.0
(3069 reviews)
Don A
April 27, 2025
5 out of 5
Clean store very open easy to find stuff
Posh S
April 26, 2025
5 out of 5
Good
Sandra B
April 23, 2025
1 out of 5
Had an unopened item. Just wanted a store credit to apply toward my purchase. Did not have the receipt. Manager said no, I had to have the receipt. Went online to read return policy. It is very vague, so I called corporate. They were also not helpful.
John G
April 06, 2025
1 out of 5
I have already explained myself in my other comments. I had to use the chat line to get satisfaction. The customer service at the store is very poor and someone should find out who this employee is and fire them immediately he would not even tell me his name.
Response from Best Buy
April 06, 2025
Hi John, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65016323. ^Caleb

About Best Buy White Marsh

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