Frequently Asked Questions About Best Buy White Marsh
How do I check product availability at the White Marsh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local White Marsh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy White Marsh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the White Marsh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3146 reviews)
Debby F
September 14, 2025
1 out of 5
The girl and guy that worked the registers on 9/14 around 6-7 pm were so unprofessional and unpleasant.
Taylor H
September 14, 2025
5 out of 5
Good selection. Very clean and organized. Knowledge staff.
Anthony W
September 10, 2025
4 out of 5
Didn't find everything I wanted but it was ok
TAKEMA y
September 10, 2025
2 out of 5
Purchased Matte black Meta Glasses as a birthday gift for my fiance. He loves his 1st pair that are black. Got to our hotel opened the box and they are not matte. Service wasn't the best either which is probably why they gave us the wrong glasses eveb though you have to give them a card with the glasses that you want on it.
Response from Best Buy
September 11, 2025
Hello,
We appreciate you taking the time to leave your feedback. When I purchase an item, I expect it to be exactly what I ordered as well, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/m1dto7), Twitter/X (https://bby.me/z2gzf7), or Instagram (https://bby.me/cgnd42). Please reference Google Review #42008.