Frequently Asked Questions About Best Buy White Marsh
How do I check product availability at the White Marsh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local White Marsh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy White Marsh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the White Marsh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3228 reviews)
Ebony T
January 29, 2026
5 out of 5
Shamar assisted my sister and I with purchasing the MacBook Air. Luckily it was on sale which was a bonus. He was very thorough and patient. Great personally and intelligent in his field of expertise. You’re doing great Shamar, keep it up!
Zachary
January 27, 2026
5 out of 5
Looking for a tv at a specific price range with what I wanted and the worker did great at making my shopping experience fast and decisive.
Bridget S
January 22, 2026
3 out of 5
This store lacks adequate folks dressed in blue and service took over 30minutes for service. On the other hand they assisted one person for over 40minutes; they were still being helped when I was leaving the store.
Response from Best Buy
January 22, 2026
Hello, Bridget,
It fully makes sense to expect friendly and attentive assistance in store that respects your time. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #107723 in your message. You can find us here:
Facebook (https://bby.me/f2ze9f), Twitter/X (https://bby.me/t4jy5u),
Instagram (https://bby.me/jwhis2).
Жушкин
January 21, 2026
5 out of 5
Я купил наушник очень дёшево мне помогало один пацан молодой Испания язычный огромное спасибо зовут его Дэниел