Ms. Gerri, at the White Marsh Best Buy always provides excellent customer service. As a cashier, she is friendly, professional, and efficient, making every visit smooth and enjoyable. Her kindness, positive attitude, and attention to customers truly stand out.
I also love this store because the staff are welcoming and helpful. Thank you, Gerri, for your outstanding service and dedication Best Buy is fortunate to have you on the team!
Inventory is always severely lacking in store anymore. I also always have to go searching for someone to get any assistance and even then they usually don't have any knowledge on the product.
Response from Best Buy
May 26, 2026
Hello, Kayla,
We appreciate you taking the time to share your feedback. Receiving the assistance you need should be simple at Best Buy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/1djMYF), Twitter/X (https://bby.me/P0dSQi), or Instagram (https://bby.me/0gYwUA). Please reference Google Review, #157240.
Geek Squad has great customer service and very knowledgeable 💻💯⭐️