Christiana B
February 27, 2026
Had a great deal on a "65 inch" Q-LED Samsung TV with AI Smart Tizen- "It was a steal" Paid $499.99 instead of $649.99.
Limited selection, prices on many items are ~20% higher than ordering direct from mfg online, only some demo units work.
But sometimes you just pay the penalty to get something in hand without waiting a couple of days.
¯\_(ツ)_/¯
Response from Best Buy
February 18, 2026
Hello, thank you for leaving us a review. Being able to find what you need when you are shopping in store is important. Can you please reach out to us on Facebook (https://bby.me/m9g96k), Twitter/X (https://bby.me/t5k1bt), or Instagram (https://bby.me/e43ddz) with more information about your experience? Please begin your message with "This is regarding my Google Review #119106".
Tiffany C
February 17, 2026
If I could give it a zero I would they definitely don't deserve to have any stars. 3 weeks ago I had a delivery of a washer and dryer well unfortunately the dryer was delivered damaged. When calling there was nothing they could do since the delivery just took place and they advised me to call the next morning red flag number one because that's so weird. Well I'm supposed to take the replacement order today and I got no confirmation so I texted Best Buy about my delivery and found out they cannot help me due to my order being under someone else's name and email at no fault of my own. It is under my address though so ok maybe I will get it. Then I'm talking to the folks over the phone because that's what text support told me to do and they are supposed to help me. Nope they refused to fix their mistakes. Now I feel like I'm stuck with major appliances and it's under incorrect information at no fault of my own and they people who caused the mistake refused to do anything about it even management couldn't help.
I went to their store to buy a camera today. The staff member who served me was Gio. I knew nothing about cameras, but Gio was very patient in introducing their products to me and provided me with a lot of valuable information. Overall, he was very professional, patient, and friendly to customers. I would definitely recommend this store to my friends to buy electronics!