Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3620 reviews)
Linda H
August 26, 2026
5 out of 5
Jon was great!
Renee P
August 23, 2026
5 out of 5
Very helpful and great vibes i was in and out with no issue, reliable with all my electronic needs.
Blaine G
August 22, 2026
4 out of 5
Lots of parking. Good customer service. Clean organized store
Kenneth C
August 21, 2026
1 out of 5
Went in to ask about a phone, and there was nobody to help me out. I waited for a couple of minutes, and nobody bothered to check if I needed assistance.
Response from Best Buy
August 22, 2026
Hello there, Kenneth!
Thank you for taking the time to reach out on Google with a review. We can fully understand the need for friendly and attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #208002 in your message. You can find us here:
Facebook (https://bby.me/vRardm)
Twitter/X (https://bby.me/FQwMKv)
Instagram (https://bby.me/NRmtyz)
We hope to hear from you!