Best Buy Owings Mills

Word of advice, do not schedule a computer purchase pick up if you need to migrate the data from your old computer to the new one. You are better off having the new order delivered and then doing the migration and return yourself. I got a hard time from, Anthony; Store Tech. Supervisor, about not being able to get my trade-in value without either... -- leaving my old computer there for the transfer (for at least 2 days) or -- voiding the purchase in full, and re-purchasing w/out the trade-in deal This is a store policy to, according to them, protect from theft. This makes no sense, because you aren't even able to get the trade-in credit until the older computer model is delivered and logged in as a physical return, no? Also, if I had chosen to have the new computer delivered instead, this wouldn't have voided the trade-in deal. I'D LITERALLY BE IN POSSESSION OF BOTH COMPUTERS...so, isn't this what they claimed would put best buy at risk? On top of everything else, my older computer was knocked down to poor condition for the trade because of a minor chip at the edge of the screen. Like, really? This was per Anthony's appraisal, and after a good 40 minutes of his consistent mansplaining. No exaggeration here. I did not have this issue what-so-ever when I did this same thing a couple of years ago in Los Angeles County, CA. This is total paranoia on the stores part. If you can purchase elsewhere, then I highly suggest doing so.

Very smooth experience with very helpful people.

I like the price on Gifts set

Great service, and great Geek Squad. The workers know what they're doing, and if they can't help you directly, they'll find someone else who can, and fast. I'll be returning.