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Best Buy Owings Mills
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Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3406 reviews)
Melody S
January 07, 2025
1 out of 5
I was overcharged on my new credit card. The manager ( Anthony) was no help and gave me a phone number to call. They were even worse so what to do
Response from Best Buy
January 07, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also expect to be charged the correct amount for my purchases. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64654541".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Miami 3
December 29, 2024
3 out of 5
There's not much to mention. It is understaffed, so the wait times for service are lengthy. Please note that the notifications received from the owner of this review have no direct connection to Best Buy, so your concerns are not being heard. The owner directs you to sites requiring you to rewrite your complaint.
Response from Best Buy
December 29, 2024
Hello,
Thank you for the review. ! We hate to learn you haven't had a great experience with us recently. I understand your time is valuable. So I would feel the same.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review.
Regards,
^Kristy
Brandon M
December 24, 2024
5 out of 5
Favorite Best Buy. It is clean, spacious and full of inventory. Any electronic items you can think of they have it.
Laptop section is fantastic as it has a variety from Apple to Sony.
Checkout is fast as well.
Really like this store.
Ben D
December 24, 2024
1 out of 5
Bestbuy.com prices are cheaper than in store. The store was not able to match the price of the item from their own website. Sales associate told me they would so I waited in line, which was a very long line, on Christmas Eve just to be told they can’t match the price. Left empty handed after driving quite the distance. Meh 🫤
Response from Best Buy
December 24, 2024
Hi, Ben,
Thank you for taking the time to share your review. Being able to match an online price should be a great way to get a god deal. We understand the experience you had is not ideal and would like to follow up to learn more.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64604838" in your message. Thanks!
Regards,
^April