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Best Buy Owings Mills
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Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3480 reviews)
Martin P
August 01, 2025
2 out of 5
Made large appliance purchase on three occasions. Deliveries were delayed, partial delivery and delivered to the wrong location. Refused to compensate for delivery installation
Response from Best Buy
August 01, 2025
Hi, Martin,
Thanks for taking the time to leave a review here on Google. When purchasing appliances, I can understand expecting them to be delivered in a timely manner. This sounds like a frustrating experience.
If you require additional assistance, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #23400” when reaching out on social media.
Regards,
^Ravi
Ali A
July 31, 2025
5 out of 5
One of the best places to buy electronics in America
Jenesta M
July 28, 2025
5 out of 5
I had a good experience looking for a computer monitor. Bill in the media section was very helpful in making sure I got what I needed.
the s
July 15, 2025
1 out of 5
Walked in grab the thing I needed waited in line at the front for 30 minutes . 1 cashier and no help ….. won’t ever come again .
Response from Best Buy
July 16, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when your experience checking out in one of our stores takes longer than expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ozx1dn), Twitter/X (https://bby.me/fyfmfj), or Instagram (https://bby.me/2hvl6h). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16189.
Regards,
^ Graham