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Frequently Asked Questions About Best Buy Owings Mills

How do I check product availability at the Owings Mills Best Buy?
How do I check my order status?
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Owings Mills stores’ holiday hours?

Recent Reviews

4.1
(3542 reviews)
Deb (
January 04, 2026
3 out of 5
Good deals but staff inattentive and unhelpful.
Response from Best Buy
January 04, 2026
We understand the frustration when you felt you did not get adequate assistance from our teams in store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/iwpq4u), Twitter/X (https://bby.me/v6e5mk), or Instagram (https://bby.me/7tu87m), and mention your Google review, 100363.
Lee B
December 29, 2025
5 out of 5
I was really impressed by how well I was treated by the staff there. They showed the utmost respect for me as a customer. They answered my questions without hesitation and were professional. In a word, they were NICE ! They helped me resolve my issue and took their time to explain things to me. A young man in the computer department, and a young lady in the Geek Squad department were both exceptionally kind and gracious to me. As well as security. It really made my day. Thank Best Buys for hiring such extraordinary people!
Hardik P
December 26, 2025
1 out of 5
I spent $2,000 on this purchase, and it has been over a month since I placed the order with Best Buy. My delivery has been rescheduled six times without any prior notification. This experience has been extremely frustrating and disappointing.
Avrohom Y
December 24, 2025
5 out of 5
I have been to this location many many times and have always had a good experience. However, Mason is literally the best and most helpful employee there any you are not getting the best experience if you do not use him for advice. I literally bought so many items for Christmas including a new computer and multiple monitors and he was so helpful. Find Mason because he will get you the best bang for your buck and he is always polite and courteous.

About Best Buy Owings Mills

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