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Best Buy Owings Mills
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3419 reviews)
Nesha A
February 17, 2025
1 out of 5
i went and got a computer it didnt come with power cord and it wasnt package at all no bubble wrap no nothing very unsatisfied.
Response from Best Buy
February 17, 2025
Hi Nesha,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that your computer didn't come with the power cord or packaging, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64824164.
Thanks,
^Caleb
Md. M
February 15, 2025
1 out of 5
Disappointing Customer Service Experience at Best Buy Owings Mills.
I recently purchased a Lenovo Yoga 7i from the Best Buy in Owings Mills as a store pickup. While I was excited about my new laptop, my experience at the store was extremely disappointing due to the rude and unprofessional behavior of the manager.
From the moment I arrived, the manager’s attitude was dismissive and unhelpful. Instead of assisting with a smooth pickup process, they were impolite and lacked basic customer service etiquette. I understand that retail can be a fast-paced environment, but professionalism and courtesy should never be compromised—especially when dealing with paying customers.
I have shopped at Best Buy multiple times, and this was by far my worst experience. I hope the management takes feedback seriously and improves their customer service standards. If you’re considering a store pickup at this location, be prepared for a less-than-friendly experience.
Response from Best Buy
February 15, 2025
Hi there!
Thank you for sharing the details of what you've experienced at your local Best Buy store. Please know that this is not how we want customers to feel when picking up an order. We would like to get additional information from you so that we can look into this further. To do so, please send a private message that includes your full name, phone number, email address, receipt information, and the date and time of your visit to one of the links I've listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, be sure to mention that you are responding to Google Review 64817068.
Sincerely,
^Tina
Doretha D
January 31, 2025
3 out of 5
My husband made a TV purchase three days ago, January 28, 2025. The picture looked real sharp in the store, but now the picture doesn’t look sharp.
Response from Best Buy
January 31, 2025
Hello, Doretha,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting to ensure that you are happy with your purchase.
If the purchase was made by your husband, please have him reach out to us via social media. Our team would be happy to assist him on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to have him mention the phrase “Google Review, Convo #64759123” when reaching out on social media.
Regards,
^Ravi
Kevin O
January 23, 2025
5 out of 5
Cal Worthington and his dog, Spot. Remember them?