Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3555 reviews)
Felicia C
February 05, 2026
5 out of 5
Great deals on TV 📺
Dillon M
February 04, 2026
3 out of 5
Got offered help, ended up buying all the wrong stuff, better off on my own
Response from Best Buy
February 04, 2026
Hi, Dillon,
Thank you for sharing your review. We hope to provide the best service possible and would like to discuss this further.
Please send us a private message through Facebook (https://bby.me/0g9och), Twitter/X (https://bby.me/zjenws), or Instagram (https://bby.me/nj33cb). Please be sure to include "Google review 112925."
DJ P
February 02, 2026
5 out of 5
Just had an amazing experience with Eric of the GeekSquad at Best Buy of Owings Mills. iPhone was completely locked and he was able to restore it and guide me step by step in how to recover my information. All of this without a scheduled appointment and within the last 45 mins of the evening. Great, quick service. 5/5 stars for Eric and entire store which was very hospitable while I waited.