Great service and the reps do all they can to answer questions and get details on products.
I had a pretty frustrating experience with an online order that showed my TV was available for pickup, only for the order to change afterward and leave me dealing with a refund and having to pay again in store. I was definitely frustrated, but I do want to give credit to James, the manager. He was patient, personable, and genuinely tried to understand where I was coming from. He worked with me and accommodated me the best he could within what their system allowed, and I really appreciated how he handled the situation.
My issue is more with Best Buy’s online ordering/POS system than this particular store. The process definitely needs improvement, but James handled a difficult situation professionally and deserves recognition for that.
Jimmy H
September 29, 2026
The people that work here are very helpful, especially Mr. Eric that worked in the Geek Squad.
B-moregirl *
September 25, 2026
Good experience. Had to order my item for purchase. It was delivered to my home before scheduled delivery date. I am pleased with the item ordered.