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Best Buy Owings Mills
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Frequently Asked Questions About Best Buy Owings Mills
How do I check product availability at the Owings Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owings Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owings Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owings Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3552 reviews)
Kevin W
January 19, 2026
1 out of 5
This Best Buy is just another example as to why these stores are slowly fading away. They have zero concern for their customers time spent went into simply pick up a couple of chargers for a phone and watch. The person asked me when I got over to the Apple section what I wanted I told him he could not find it pointed me to the ““ Mobile section. 5-10 minutes later, I found what I was looking for. Then spent another 10 minutes waiting in line behind two customers. Simply because one of the two cashiers decided to go on break I guess. Basically burned up a half an hour for something that should’ve taken less than five minutes. This is why digital media is taking over. Customer service is a thing of the past at least where Best Buy is concerned and a reminder as to why I rarely shop here anymore.
Response from Best Buy
January 19, 2026
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/fc2yet), Twitter/X (https://bby.me/pods6q), or Instagram (https://bby.me/zzwzx9). When you message us, please include Google Review number 106735.
Evan C
January 12, 2026
1 out of 5
It should be no surprise when this store closes. A lot of employees, but no one wants to help a customer buy a TV. The best way to shop for electronics, Google the information and buy it online. Best Buy is way past its time. Very sad
Warren M
January 11, 2026
5 out of 5
Very prompt service and very pleasant personnel at the online order counter.
Keimyon B
January 06, 2026
5 out of 5
Great location and understanding of any mishaps that happen. Now there is one older worker that seems a bit settled into tenure but around them everyone has good vibes and good energy.