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Frequently Asked Questions About Best Buy Rockville

How do I check product availability at the Rockville Best Buy?
How do I check my order status?
My local Rockville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockville stores’ holiday hours?

Recent Reviews

4.0
(2994 reviews)
Eliane K
September 04, 2025
1 out of 5
While Katherine provided stellar service to us and communicated professionally; her manager’s (Claudia) rudeness was unbearable and nullified all the goodwill that Katherine had built with us. We chose to cancel our sale and walk away from the store… will certainly not return.
monica p
September 02, 2025
5 out of 5
Amigables y cordiales
Tee
September 01, 2025
1 out of 5
My experience with the Geek Squad associate was terrible. I waited a few minutes when I entered the line before someone even greeted me. Then the associate was trying to charge me for something that I didn’t even have.
Eugene E
August 31, 2025
4 out of 5
Not easy to get good explanation of product. We were ready to buy, but naw we have to study more. Good salesman/saleswoman would not let us walk out from the store

About Best Buy Rockville

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