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Frequently Asked Questions About Best Buy Rockville

How do I check product availability at the Rockville Best Buy?
How do I check my order status?
My local Rockville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockville stores’ holiday hours?

Recent Reviews

4.0
(3132 reviews)
M/ A
October 21, 2026
2 out of 5
Service is bad 😱 They are not there to help customers . You have to find items yourself or they don’t have it in store .😕
Elder R
October 12, 2026
4 out of 5
Demaran para atender
H
October 06, 2026
1 out of 5
Worst customer service. A bunch of young people don’t know how to handle their job well. Was waiting for someone come over for a while. Go other locations.
Musso F
September 30, 2026
1 out of 5
This location has completely went down hill, there is staff but then there isn't... You get my approach? Alot of the staff don't even know anything and the store is not stocked with anything really and if I had to order, the wait time is insane and items are so expensive for no reason. I will not be coming back to this location.

About Best Buy Rockville

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