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Best Buy Rockville
Services Offered
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Frequently Asked Questions About Best Buy Rockville
How do I check product availability at the Rockville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rockville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rockville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rockville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3018 reviews)
Vincent S
November 30, 2025
5 out of 5
Alex was a fantastic help!
dylan m
November 23, 2025
5 out of 5
They didn’t have the biggest selection of extension cords but I should have looked before I went in there. The workers were helpful and everything. Nothing to complain about this Best Buy.
Zaynah L
November 13, 2025
5 out of 5
I was a little nervous about booking Best Buy for our dash camera install since we purchased the dash cams and hardwire kit elsewhere, but I’m so glad we did. GG installed the 3-camera dash cam system seamlessly and tucked all the wires. He took the time to let me choose the camera placement, shared his recommendations, and then gave a clear walkthrough on how to use everything afterward. Any wires that weren’t used were neatly put aside for me. The install looks clean and professional, and the price was unbeatable. I drove out of my way to this Best Buy and hoped for the best. We’re really grateful and couldn’t be happier with GG’s work.
Bonus: There is a comfortable seating area, but there are plenty of shops and restaurants nearby to explore while you wait for your service to be completed.
Alvino F
November 12, 2025
3 out of 5
It had everything I wanted so I can honestly say I had a good experience