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Best Buy Salisbury
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1659 reviews)
Ray C
February 22, 2025
2 out of 5
Was about to purchase a new 75" 4K QLED TV. By the time the sales person explained the limited return policy, if the TV was defective, and the cost and fees for an extended warranty, I decided to purchase the TV elsewhere.
Response from Best Buy
February 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to get all of the details possible before I make my actual purchase. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64840799".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Martha M
February 18, 2025
1 out of 5
No stars. I have been waiting for a refund of cash paid on a returned item by mail since December 4, 2024. Numerous attempts to resolve: First told 6 to 8 weeks. Then told 48 hours. Then told 7-10 business days. 76 days the cash portion of my returned purchase has been refunded. No stars, one star is one too many!
Response from Best Buy
February 18, 2025
Hello, Martha.
I understand waiting on a refund is never ideal and we would be more than happy to look into this for you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64827736.
Best,
^Allison
Curtreece B
February 13, 2025
1 out of 5
If I could give a zero, I would give them a zero! Customer service sucks. I spent over $700 online. I online shop due to anxiety. I was not greeted and when given directions on where to pick up my order up , because there are no signs letting you know… The cashier pointed and said you can go over there. It was two stations in that direction. The directions were not clear. Once I did get to the station the worker just sat there and looked at me. The workers were very rude and nasty! When people are spending their hard earned money in your establishment you should one greet them. Two help them when they need help instead of expecting them to know what to do or where to go! I’m pretty sure you don’t get paid to stand there in silence!
Response from Best Buy
February 13, 2025
Hello, Curteece,
Thank you for reaching out to us here on Google, and taking the time to share this feedback. We understand how important excellent customer service can be to your experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64809851
regards,
^Brandon
Zach B
February 04, 2025
5 out of 5
Wide selection for sound and laptops.