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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1806 reviews)
KC S
July 03, 2026
5 out of 5
Ada was absolutely fantastic, she was knowledgeable and patience. Because of that I spent $800 more than I intended
KUDOS
Tracey H
July 03, 2026
4 out of 5
Only reason for 4 stars is the wait for Geek Squad is long and slow
Eric N
July 03, 2026
4 out of 5
Online order pick. Had to wait a couple minutes for someone to get to the counter, but overall easy in and out.
Philly P
July 02, 2026
1 out of 5
Horrible... Never buy Best Buy or HP
Bottom line...
No Phone calls to store
No email
Customer service can't do anything,
Everytime you call they make you so frustrated you will say "It's not worth my time and lose your money"
I drove over an hour in beach traffic Each way to Best Buy in Salisbury. The manager Zen is rude and arrogant. I had the "chats" from Best Buy Customer Service with the dayes with in the 15 day period and he said "Well that's ONLINE NOT THE STORE!!! I asked to speak with another manager. The other manager came out to keep saying "I gotcha", well he did not! I do apologize because I was so frustrated I was crying in the store.
He also said..The only way to Exchange the HP printer is to Join the Club to ... "Extend my purchase from 15 DAYS TO 30!!!"
HP WANTED ME TO SEND MONEY TO SHIP ME A REPLACEMENT FOR A DEFECTIVE PRODUCT!
After spending 5 phone calls with HP.
HP also couldn't tell me when it would arrive!!!
Great "Tech" companies....
Do some research on the people running these companies....bottom line thats it!
FYI I counted 8+ store employees, hanging out, talking doing nothing thank goodness I am not vested in the company.
Response from Best Buy
July 02, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. It fuly makes sense to expect support in store when it comes to a product return. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #181428 in your message. You can find us here:
Facebook (https://bby.me/nFQb1A)
Twitter/X (https://bby.me/0KncBA)
Instagram (https://bby.me/tZpekb).