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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1796 reviews)
Tom L
April 22, 2026
1 out of 5
Goodbye Best buy it was nice knowing you
Truly awful. They had a Lenovo LOO with an RTX 4050 listed for something like $565.99. It was sitting right on the shelf with the price tag I've got a photo I'm uploading the photo... And the store flatly refused to sell it to me... I said kindly but firmly I would like this computer at this price please and they fed me a load of BS... About Lenovo stocking priorities like a lot of business-to-business stuff... which is of zero consequence to a retail customer.
I then spent roughly an hour on Best buy's chat line talking to various agents and a supervisor and they're only offers to resolve the situation where models at double or triple the price.... That sure sounds like negligent or deceptive pricing to me...
Even The geek squad guy tried to get heavily into logistics chat with me and essentially insult my intelligence and told me I don't really understand how things work okay I guess 15 plus years in federal procurement and logistics, support desk management data analysis... Sure I haven't got a clue.
I'm giving Best buy 24 hours to escalate this to their corporate customer retention team... Which I know that they must have because I worked in two or three help desk support...
I told him explicitly that they have lost a customer of 35 plus years who is starting his own business and would be a model customer to buy things on a regular basis... I try to support brick-and-mortar stores even big box ones like Best buy... But I guess Amazon next day delivery it is...
John C
April 11, 2026
1 out of 5
The AI help is just plane bad. When I finally got a human voice he could not conect me with the store but did ask the store to call me back. The store never called
Just plane bad service from a store that used to be a lot better
Response from Best Buy
April 11, 2026
Hello, John,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to look into any concerns or feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 140618.
Facebook (https://bby.me/H3vpM2)
Twitter/X (https://bby.me/86X3ta)
Instagram (https://bby.me/BrvYtR)
We look forward to assisting you there.
Kevin W
April 09, 2026
1 out of 5
Went there today to look for blank DVDs. I know they didn't have them, but I thought I look anyway. Walked and look around and As I was walking out the door a Salesman stop me. I guess he thought I was stealing and wanted to know if I wanted help. I told him I was looking for blank dvds. A smirk went across his face and he said they haven't carried those in years. I didn't care for his attitude or his stopping me when I was leaving.
Response from Best Buy
April 10, 2026
Hello, Kevin,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
Please write us through our social media channels on Instagram (https://bby.me/HMLEey), X/Twitter (https://bby.me/1RQ6C8) or Facebook (https://bby.me/m9Prwg) with the full details of your situation. Also add Google Review 140141. We look forward to hearing from you.
Monica C
April 05, 2026
5 out of 5
El lugar que a mis hijos les gusta desayunar 🫶👌👌👌