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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1798 reviews)
Todd V
June 23, 2026
5 out of 5
I recently purchased a 65 inch TV from this location. I have been in the Hospitality business for over 35 years. The only reason I share this information is I truly understand guest service and hospitality. The gentleman who helped us load the TV was named JUSTIN. I regret not getting his last name. He crawled in the back of my truck and moved cinder blocks and other items around to put in my truck bed!!!!! Who does that???? I was blown away with Justin’s service and he should called out by someone in Corporate. To finish up, Justin thank you for renewing my faith in service in a world so far from good service. I do not know Justin, and this is not a fabricated review. Just one of astonishment, appreciation and a general heart felt THANK YOU to you, Justin. -Todd
patricia w
June 15, 2026
5 out of 5
Most helpful employee
ANDREA ~
Paul H
June 13, 2026
2 out of 5
Went to return an item that the salesperson advised we needed with our new 55" TV and sound bar. The delivery and set-up by the installers went fine except that this part was not needed. The installer said return the item to get a refund. Unfortunately for us the part was bundled as a package with the TV, sound bar, delivery and set-up. We found out that if we wanted to return the item we would owe Best Buy $242 plus change. The item is worth $57 if purchased separately. So, lessoned learned. If you purchase anything from Best Buy make sure that what you are purchasing in "the bundle" you absolutely need. If you don't know purchase separately.
Response from Best Buy
June 13, 2026
Hi,
Thanks for your feedback. We understand your concerns with not knowing about the bundle before purchase. We would like to take a closer look into this matter for you. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 172214 in your message to us.
X: https://bby.me/Lh5zvS
Facebook: https://bby.me/GvgiRN
Instagram: https://bby.me/bd6nrj
Kenny F
June 11, 2026
5 out of 5
Knowledgeable staff very helpful fast shipping