Marilyn A
January 14, 2026
They automatically forward calls overseas. If you leave something in the store you are totally out of luck! Horrible phone tree!
Response from Best Buy
January 14, 2026
Hello, thank you for reaching out to us here. We would be happy to reach out to reach out to the store for you. Can you please reach out to us on Facebook (https://bby.me/12ymdi), Twitter/X (https://bby.me/cwjb75), or Instagram (https://bby.me/dcuqz0) with more information about your experience? Please begin your message with "This is regarding my Google Review #104775".
Visited the store as we were looking to buy a new laptop. Couldn't get the attention of any employees to help us with this purchase. Many of the laptops advertised on the website, were not available at this store. Ended up buying it online, it was delivered the next day, and because we live across the border in Delaware, we saved the sales tax.
Response from Best Buy
December 31, 2025
Good morning,
Thank you for sharing your experience with us. We can understand needing help with making your laptop purchase and not being able to get anyone to assist isn't a welcome experience.
While we're glad to hear that you were able to get one so quickly through our site, and tax-free, we'd like to review your store experience further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/pvj99i), Twitter/X (https://bby.me/5rnjvw), or Instagram (https://bby.me/vqgboe). Please also include a reference to your "Google review #98306" in your message.
Richard B
December 29, 2025
The best place to shop your computers like Mac, HP and the rest....