Ozzy was very helpful today. Thank you so much
Just went to the Salisbury store, shopping for appliances. We saw a dishwasher we liked, that was on clearance. We asked an associate why it was clearanced and he said it was related to their current Memorial Day promotion. That associate walked away and we had to go find someone else to help us purchase the dishwasher. The second associate told us we couldn’t purchase it because it has been discontinued. We asked why it was still on the floor with a current sale price, and he said he can’t remove it because he’ll get in trouble with corporate. He then started trying to sell us a more expensive dishwasher, that was almost identical the the one on clearance, only it was $600 more. Then we asked for a manager who told us the same thing - that they had to keep a current price on the item but they couldn’t sell it and couldn’t order it, we’d need to buy the more expensive on. This is clearly a bait and switch. Will not buy anything from Best Buy again.
Called before I went asking if they could recycle electronics with swollen batteries. Was told by a customer service rep at their location they could. Upon arrival they told me I could not drop it there