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Frequently Asked Questions About Best Buy Salisbury

How do I check product availability at the Salisbury Best Buy?
How do I check my order status?
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salisbury stores’ holiday hours?

Recent Reviews

4.0
(1793 reviews)
Paul H
June 13, 2026
2 out of 5
Went to return an item that the salesperson advised we needed with our new 55" TV and sound bar. The delivery and set-up by the installers went fine except that this part was not needed. The installer said return the item to get a refund. Unfortunately for us the part was bundled as a package with the TV, sound bar, delivery and set-up. We found out that if we wanted to return the item we would owe Best Buy $242 plus change. The item is worth $57 if purchased separately. So, lessoned learned. If you purchase anything from Best Buy make sure that what you are purchasing in "the bundle" you absolutely need. If you don't know purchase separately.
Response from Best Buy
June 13, 2026
Hi, Thanks for your feedback. We understand your concerns with not knowing about the bundle before purchase. We would like to take a closer look into this matter for you. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 172214 in your message to us. X: https://bby.me/Lh5zvS Facebook: https://bby.me/GvgiRN Instagram: https://bby.me/bd6nrj
Kenny F
June 11, 2026
5 out of 5
Knowledgeable staff very helpful fast shipping
Justin B
June 09, 2026
5 out of 5
Great customer service
kristin p
June 07, 2026
5 out of 5
Excellent service!

About Best Buy Salisbury

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