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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1801 reviews)
Michael
June 28, 2026
1 out of 5
The Manager or whoever he think he is, Zen, is an absolute nightmare. Gets extremely aggressive with customers and does nothing in his power to assist customers with different options.
For context, we purchased a large tv online. The box dimensions on the website ended up being incorrect. The guys come out to help load it. Says it won’t fit and when I suggest we at least try, Zen became extremely aggressive and rude. And when I asked why the anger he just said load it up yourself and walked away. No suggestion of having it delivered or anything else. Just left us there. Avoid this store at all costs
Response from Best Buy
June 28, 2026
Hello Michael,
We can see why you’d be upset and frustrated at your visit to our North Pointe location with this associate, your feedback matters, and we want to make sure it’s fully documented officially. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #179409 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/2BU4iq)
• Twitter/X (https://bby.me/Nw3FBS)
• Instagram (https://bby.me/oR5gU9)
Elite c
June 27, 2026
5 out of 5
Very good
Todd V
June 23, 2026
5 out of 5
I recently purchased a 65 inch TV from this location. I have been in the Hospitality business for over 35 years. The only reason I share this information is I truly understand guest service and hospitality. The gentleman who helped us load the TV was named JUSTIN. I regret not getting his last name. He crawled in the back of my truck and moved cinder blocks and other items around to put in my truck bed!!!!! Who does that???? I was blown away with Justin’s service and he should called out by someone in Corporate. To finish up, Justin thank you for renewing my faith in service in a world so far from good service. I do not know Justin, and this is not a fabricated review. Just one of astonishment, appreciation and a general heart felt THANK YOU to you, Justin. -Todd
patricia w
June 15, 2026
5 out of 5
Most helpful employee
ANDREA ~