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Frequently Asked Questions About Best Buy Salisbury

How do I check product availability at the Salisbury Best Buy?
How do I check my order status?
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salisbury stores’ holiday hours?

Recent Reviews

4.0
(1741 reviews)
Bob H
October 23, 2025
1 out of 5
Visited the Salisbury Best Buy yesterday to purchase a 75 inch Samsung TV and surround sound system. We browsed around the TVs in the back of the store and not one salesperson offered to assist us. Finally I walked over to an associate with a ponytail and asked him for help with the TVs and he said he would see if somebody might help us. After 10 minutes and no help we left, and will never set foot in Best Buy again.
Response from Best Buy
October 23, 2025
Hello, thank you for sharing your experience with us here. Asking questions about your television before you make your actual purchase is definitely part of the shopping process. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #59400". Facebook (https://bby.me/j7qhkm) Twitter/X (https://bby.me/6p4q2k) Instagram (https://bby.me/v6b49a)
David P
October 21, 2025
5 out of 5
Very nice staff and lots of products
Lisa H
October 19, 2025
1 out of 5
Not very pleasant experience in store or on the phone. They lost a appliance sale because of the virtual sales person on the phone and not being acknowledged in store. If I'm not important enough to acknowledge then neither is my money.
Response from Best Buy
October 19, 2025
Hello, Thank you for taking the time to share your feedback with us. We appreciate the importance in being able of being acknowledged when you're looking to make a big purchase. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/2055v0), Twitter/X (https://bby.me/odkuyt), or Instagram (https://bby.me/e28krv), and mention your "Google review #57979" in your message, we'd be happy to review this further with you.
Josephine P
October 19, 2025
5 out of 5
Friendly helpful staff, quick check out. They even processed a return without any issues

About Best Buy Salisbury

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