Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1724 reviews)
Stephanie S
August 31, 2025
5 out of 5
Lamar fixed my computer and I could take it home that same day. He knows what he's doing!
lilian m
August 29, 2025
1 out of 5
Very bad service. I had an order for a laptop and they messed up the location. Not only did I not receive my order, but they also refuse to issue a refund. I was left without the laptop and without my money. They said it’s not within their competence to do anything. Very disappointing.”
Anushka B
August 24, 2025
1 out of 5
I have to explain this the staff over there told me that Microsoft surface11th edition comes with the keypad so I thought it will come with the keypad so I order it and when I open is there is none and I called them and ask them again saying why there is no keypad on the box and he told me that I doesn’t come with keypad. You can just tell the truth to sell why do you have to lie about it.