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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Salisbury
How do I check product availability at the Salisbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salisbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salisbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salisbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1775 reviews)
John H
March 05, 2026
4 out of 5
Good service today (3/5/25). i needed battery replaced in my Iphone 14 pro. only other option, would be to drive 2 more hours to apple store in Annapolis. opted for best buy because they are apple authorized service provider, took about 2 hours. i decided to wait in my car..and surprisingly enough, the wifi from the store works far into the parking lot. was able to get on my ipad to read to pass the time. great service and employees were all very friendly. thank you again.
Madelyn B
February 28, 2026
1 out of 5
Extremely disappointed with my experience here. They FALSE ADVERTISED an amazing sale I couldn’t pass up. I went to buy the product and they declined it and tried to make me pay the 650 price. They blamed it on multiple other factors that genuinely made no sense. Insane. Definitely my first and last time here! Horrible!
Response from Best Buy
March 01, 2026
Hello.
Thank you for taking the time to reach out. We would be happy to take a look into this for you and see how we can help assist. To get started, please reach out to us via Facebook (https://bby.me/2ri850), Twitter/X (https://bby.me/uwoval), or Instagram (https://bby.me/ejcqpe). When reaching out via social media, be sure to mention that it's in response to Google Review number 124250.
^Allison
William
February 17, 2026
3 out of 5
I have been trying so hard to justify a couple new tvs. I have a very nice a few years old Samsung. The new ones are not as crisp. The LG is. The better ones are too large for the space and they dont really make then small enough skipping from 32" not so sharp to 43" $1k+. This Best Buy is a bit too small and sadly in competition with two other places locals overshop. I say this because the Marshall speaker I wanted wasnt displayed. The (3) help was fantastic except one lady that ignored me. I want a Samsung because it screen casts without separate wifi. Sadly, I couldn't get past the pixelation of the tvs which isnt noticable on my older 32" at home.
Response from Best Buy
February 17, 2026
Hello, William,
We can fully understand the need to have the products you're interested in on display to view and test. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #118532 in your message. You can find us here:
Facebook (https://bby.me/n5disp), Twitter/X (https://bby.me/m68rxa),
Instagram (https://bby.me/sw4csm).
Michael M
February 07, 2026
5 out of 5
Great customer service