Best Buy Salisbury

The Salisbury Best Buy has a smaller selection than some of the larger stores. I ended up buying a Roku TV at a price comparable to Walmart.

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Goodbye Best buy it was nice knowing you Truly awful. They had a Lenovo LOO with an RTX 4050 listed for something like $565.99. It was sitting right on the shelf with the price tag I've got a photo I'm uploading the photo... And the store flatly refused to sell it to me... I said kindly but firmly I would like this computer at this price please and they fed me a load of BS... About Lenovo stocking priorities like a lot of business-to-business stuff... which is of zero consequence to a retail customer. I then spent roughly an hour on Best buy's chat line talking to various agents and a supervisor and they're only offers to resolve the situation where models at double or triple the price.... That sure sounds like negligent or deceptive pricing to me... Even The geek squad guy tried to get heavily into logistics chat with me and essentially insult my intelligence and told me I don't really understand how things work okay I guess 15 plus years in federal procurement and logistics, support desk management data analysis... Sure I haven't got a clue. I'm giving Best buy 24 hours to escalate this to their corporate customer retention team... Which I know that they must have because I worked in two or three help desk support... I told him explicitly that they have lost a customer of 35 plus years who is starting his own business and would be a model customer to buy things on a regular basis... I try to support brick-and-mortar stores even big box ones like Best buy... But I guess Amazon next day delivery it is...

The AI help is just plane bad. When I finally got a human voice he could not conect me with the store but did ask the store to call me back. The store never called Just plane bad service from a store that used to be a lot better