I'm in the market for a new laptop from a saleswoman and I got overall great insights from an Intel representative who partners with Best Buys. I think that the into Representatives name was Cyrene
Absolutely infuriating experience. The staff was not knowledgeable, gave wrong information, admitted that items still showing on the site as available for pickup are actually discontinued, and the new 'warehouse' method of purchase made what should have been a 5 minute in and out experience a 40-minute plus sandwich of incompetence
Purchased 2 items in 1 order. Updated the pickup person for my order. Employee only gave 1/2 items to the pickup person. Now I have to go pick up the 2nd item. What a stupid system (or individual).
Knowledgeable and kind team