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Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Towson
How do I check product availability at the Towson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Towson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Towson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Towson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3343 reviews)
Ruth A
November 19, 2025
5 out of 5
The staff here is always friendly and hopeful.
Jane M
November 10, 2025
3 out of 5
Although we spent time trying out laptops in several aisles, no one asked us we needed help. The salesmen were standing around a computer talking abut what days they could take off for vacation.
Response from Best Buy
November 10, 2025
Good morning,
Thanks for sharing this with us. We're not sure what happened to cause your disappointment, but we'd like to see how we can help. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/edcud0), Twitter/X (https://bby.me/fk3ou6), or Instagram (https://bby.me/xc2sqj) with some details. Please also mention your "Google review #67229" in your message.
Saeed H
November 05, 2025
1 out of 5
The guy from customer service just hung the phone up on me when I asked him to transfer me
Keith P
November 05, 2025
1 out of 5
Paid everything up front in advance and waited a month for delivery of a 16.6cu fridge for a 2nd floor apt. The delivery team showed up this morning and didn't even take the new fridge inside. Left it right in the street while I pleaded with them to at least try. They said it would not fit up the staircase. I specifically bought the new fridge smaller than the one they were going to replace and haul away to be sure that the delivery wouldn't be a problem (I've had this happen with other deliveries). The staircase has a turn but it is wide enough and tall enough to fit appliances as I have had them delivered before. I told them the fridge they are replacing is bigger than the one they are delivering. Lots of shrugging of shoulders, nodding heads, and broken English attempting to not be able to provide me with clear answers. I even used Google translate to force them to give me answers to why they wouldn't measure the hallway. They didn't measure the staircase. I called both the store and delivery dept. who both shared with me very hypothetical excuses why they could not deliver. "This could happen or that could happen....". Dont waste your time or money with Best Buy because they will take your money and then treat you like a bygone transaction instead of making the slightest attempt to deliver the customer service you would expect from a big box store with professional resources. All of their services and suppprt sound great in the store, but your experience will greatly decline as soon as you've swiped your credit card.