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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Towson
How do I check product availability at the Towson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Towson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Towson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Towson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3282 reviews)
Antonio C
July 05, 2025
5 out of 5
Staff was helpful and friendly
Isaiah S
June 29, 2025
5 out of 5
Kind folks, good service, excellent quality customer service.
Michael B
June 25, 2025
5 out of 5
Our old stovetop stopped working, so we headed to Best Buy and found a great out-of-box Samsung induction model already in store. We saved over $750 and were back to cooking the same day. The switch from traditional electric to induction has been amazing—fast, efficient, and super sleek. Staff was helpful, checkout was smooth, and the savings made it even better. Highly recommend checking their open-box deals!
Adam M
June 21, 2025
1 out of 5
Dear geek squad and potential ASUS computer purchasers. STAY AWAY! my fiancé purchased one of the top of the line computers available, I believe it’s called “pro art studio,” and the cost was roughly $3000. This computer crapped out after approximately 20 months of normal usage, and geek squad did nothing except for a standard diagnostics where they said it wouldn’t work, and needed to moved to a different tier. We could recover the data if we paid around $1600 or so…… thanks for nothing except telling me something I already knew and wasting my time. Next time we need a computer, or any electronics for that matter, we will take our business elsewhere. Any mom and pop shop will provide better service, offer some sort of discount, maybe fix for free? Not sure but it’s likely some concessions would be made. Thank you geek squad and Best Buy for a terrible recommendation and useless servicing. Do better than less than the minimum.