I walked around for quite a while until I was approached by a young man named Viet. He was kind and knowledgeable . He personally guided me to two distinct sections of the store, made sure that my questions were answered, and that I was satisfied with the products he recommended. I was thoroughly impressed by his level of customer service. Give that a young man a raise as he thoroughly distinguished himself from his peers/coworkers at the Lutherville, MD Best Buy.
been coming here for years. have had mixed experiences with service but it’s got a wide variety of products that are always fun to look at
Response from Best Buy
January 24, 2026
Hello, Annie,
Thank you for leaving us a review. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
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Kindly mention the phrase “Google Review, Convo #108522" when reaching out on social.