There were numerous associates but for some reason only one was available to assist in the computer section. Very long wait and even when it was my turn I ended up having to wait 20 minutes following asking a few of my questions for the 1 associate to help the next person before finally getting rung up. I probably would have purchased more if I felt like my questions and purchase mattered. Very disappointing experience... For once in recent times I decide to go into a store rather than give Amazon my money and booooo! Womp womp 🫤
The Best Buy in Waldorf, Maryland, is hands down one of the best retail experiences I’ve had! From the moment I walked in, the staff was friendly, professional, and eager to help. They took the time to answer all my questions, explain product features, and made sure I got exactly what I needed—without ever feeling rushed or pressured.
The store is well-organized and clean, making it easy to find what you're looking for. Whether it's electronics, appliances, or accessories, they always have a great selection in stock.
Shout out to the amazing team for delivering top-tier customer service. I will definitely be returning for all my tech needs!
Barrington M
April 29, 2025
I like bestbuy because there is no more CircuitCity. I will say the Geek Squad is top notch service,and i have no complaints.
Staff acts like they are doing you a favor. It is rude for Staff to converse and joke around while customers watch. The manager sent me to another store so she did not have to honor Warranty on her books.