Who hired these people? The staff were really disrespectful and were playing around the entire time yelling and joking at each other not work related. The two young ladies and young man were giving me weird looks when asking for help and as they were helping me they kept saying stuff like “i’m about to crash out” and not just being work appropriate in general.
Always a great experience at the Waldorf location.
I bought a TV, it wasn't in stock in store so they said they could ship it to my home in 2 days, by Wednesday. Following tracking information, I saw it was being shipped from California. It never arrived. Saturday, I returned to the store, where they discovered it was shipped to an incorrect address in California and was no longer in stock. The manager attempted to correct it offering me a more expensive in-stock more tv. They stated I could buy the new TV as my refund should be received by Wednesday. Not only didnt they deliver, they were unapologetic by asking me for more money to solve their issue. Best Buy will steal your time and money. But the workers are nice.
Christina
September 06, 2025
Came in for a phone case, they had no pixel cases, only iphone and Samsung. Which is crazy because they literally sell the pixel phones. That display was also a mess! Half the phone were missing or not even working.