How do I check product availability at the Waldorf Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waldorf Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waldorf stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waldorf Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3072 reviews)
Wifighter
September 06, 2026
3 out of 5
The staff are helpful when asked, but none really approach to offer help. Staff seem only knowledgeable in computer and TV sections. But otherwise clean and we'll stocked
Response from Best Buy
September 06, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Heather T
September 05, 2026
1 out of 5
Will never go here again. I bought a gaming computer from Best Buy Fredericksburg because Waldorf didn’t have it but Waldorf is much closer to me. The computer had no RAM I found out when I got home so took it to Waldorf since it’s close. I very rude manager there told me I had to return it to the store I bought it from and refused to take it. That is not Best Buy’s policy and have escalated this situation as I spent a lot of money and was rudely told incorrect information. Once I get this taken care of, I will not be frequenting Best Buy anymore.
Response from Best Buy
September 06, 2026
Hello, Heather,
Thank you for reaching out with your concerns on the missing ram on the PC you purchased from the Fredericksburg, MD Best Buy location. While it may not be a steadfast rule, if Open-Box items are purchased from another store you may be requested to visit to the original store where it was purchased that would be familiar with the product condition you purchased. If you would like to chat with us about your concerns please reach out to any of our social media profiles below with Review 218698.
Facebook (https://bby.me/xCOy36)
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john b
September 05, 2026
5 out of 5
Kenny helped us look for what we need. Great customer service...
Vic H
September 05, 2026
1 out of 5
This place is a rip off. Employees do bad selling tack tics. Go to another one
Response from Best Buy
September 05, 2026
Hello, Vic,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 218353.
Facebook (https://bby.me/1DEoku)
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Instagram (https://bby.me/y6Zr3o)
We look forward to assisting you there.