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Frequently Asked Questions About Best Buy Waldorf

How do I check product availability at the Waldorf Best Buy?
How do I check my order status?
My local Waldorf Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waldorf stores’ holiday hours?

Recent Reviews

4.1
(2992 reviews)
Stacey R
October 19, 2025
1 out of 5
Bought a lap top from this location that wouldn’t charge. I went back to simply either exchange the laptop completely or get a new charger since it hadn’t been over 15 or 30 days. They told me I could only get a replacement charger which I had to pay for! I purchased the universal charger per the reps recommendation and it still doesn’t fit my devices. This location has children running it and doesn’t seem to care about the service offered.
Response from Best Buy
October 19, 2025
Hi Stacey, Thanks for sharing your experience with us. We're concerned to hear about this experience and that your laptop you purchased wasn't working properly. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/xotcbz), Twitter/X (https://bby.me/jtr0a5), or Instagram (https://bby.me/uhraap) and mention your "Google review #57864," we'll be happy to look into this with you.
Anthony P
October 15, 2025
5 out of 5
Best Buy Geek squad Agent Arthur customer service is great and very professional. He makes sure all your needs are met and your product is in good working order before you leave. He does a great job explaining everything to you as well. I'm very impressed.
Yoke e
September 29, 2025
1 out of 5
Who hired these people? The staff were really disrespectful and were playing around the entire time yelling and joking at each other not work related. The two young ladies and young man were giving me weird looks when asking for help and as they were helping me they kept saying stuff like “i’m about to crash out” and not just being work appropriate in general.
Tim C
September 07, 2025
5 out of 5
Always a great experience at the Waldorf location.

About Best Buy Waldorf

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