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Best Buy Wheaton
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Wheaton
How do I check product availability at the Wheaton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheaton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheaton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2935 reviews)
Matthew A
December 09, 2024
4 out of 5
Got just about everything you might need although prices for simple things like cables are expensive.
Jude S
December 07, 2024
5 out of 5
Good customer service
Julio O
December 05, 2024
1 out of 5
very disappointed, December 5, between 5 PM and 5:30 PM I arrived to pick up my order, I arrived at the pick-up line, the security guard and another man who were at the entrance told me to go to another line, I told them I was coming to pick up, one of them told me, yes, but go to the other line (which was not for picking up), what surprised me and why I took the time to write this was because the same person who sent me to the wrong line, a minute later was serving in the pick-up line, I consider that it was discriminatory, in my opinion they should seriously evaluate the staff.
Response from Best Buy
December 06, 2024
Hello, Julio,
We appreciate you sharing your review with us. Being able to place orders for pickup should be a great way to help save some time when shopping with us. We can see how this experience did not reflect the service we aim to provide.
We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64522032" in your message. Thanks!
Regards,
^April
Christopher B
December 05, 2024
5 out of 5
Staff were super helpful even though it was crazy busy.