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Best Buy Wheaton
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wheaton
How do I check product availability at the Wheaton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheaton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheaton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2919 reviews)
music l
November 18, 2024
5 out of 5
Was good as always
Gbadebo R
November 15, 2024
5 out of 5
It was an exceptional experience... needs a little bit of organizing and prices matching the product.
Edy A
November 14, 2024
4 out of 5
Tienen mucho de lo que puedas necesitar en casa, la atención fué muy buena, compré un celular desbloqueado 😊
Branden P
November 10, 2024
1 out of 5
I’ve had two of my pickup orders either sold to other customers or lost in the last 3 months. What is the point of placing an order for an in demand product if they’re just going to sell it to someone else? Even after they scanned my item in their system to let me know it was ready for pickup? Additionally, they had me wait while they figured out who probably stole or sold my order. What good is that going to do me. If you don’t have it or made a mistake and sold it to someone else, tell me and let me get along with my day. Best Buy’s service has really gone downhill. I’ll be placing my orders online from here on out.
Response from Best Buy
November 11, 2024
Howdy, Branden.
Thank you for taking the time to leave your feedback with us. We would like to formally document your experience, and do what we can to further assist you. To connect with a live representative you can contact us through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64409374. We look forward to hearing from you.
Thanks,
^Jason