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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Wheaton
How do I check product availability at the Wheaton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheaton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheaton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2998 reviews)
Alfredo T
April 17, 2025
4 out of 5
Variedad de productos para toda la familia y todos los gustos.
Precios bastante accesibles
Charlotte V
April 17, 2025
1 out of 5
They only gave me part of an open box purchase and claimed everything was there. There are no phone numbers to contact the actual store, it just goes to a foreign customer service line.
Response from Best Buy
April 17, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my open box items will be as indicated when I made the actual purchase. You should be able to take the item back to the store to have that addressed. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65052344".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Pepper S
April 15, 2025
5 out of 5
It's called Best Buy for a reason! Product availability, options, professional staff and great browsing...
luis s
April 13, 2025
1 out of 5
I had a horrible experience at this best buy with Christopher de la Rosa. This gentleman is out here painting people as fraud and having so called best buy police come up to me for a simple return. Will not shop here again.
Response from Best Buy
April 13, 2025
Good Afternoon, Luis,
Best Buy strives to provide our customers with a friendly and welcoming environment. So, we absolutely understand how you are feeling after your recent experience did not reflect this. We would love to connect with you and look further into this situation. Please feel free to send our team a private message through social media with your full name, phone number, email address, and Google review: #65038298.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby