How do I check product availability at the Wheaton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheaton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheaton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2889 reviews)
William A
September 08, 2024
1 out of 5
Only 2 checkouts open. Employees standing around while the lines get longer and longer. Do they actually want to stay in business?
Response from Best Buy
September 08, 2024
Hi, William!
Thanks for sharing your review about your experience. If you ever need future support or would like your feedback documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your message with “This is in regards to my Google review case #64173783” and share your full name, email, and phone number.
Thank you,
^Allison
Jorge L
September 07, 2024
5 out of 5
Lo maximo
esther o
September 06, 2024
5 out of 5
Staff of Best buy are very helpful and polite to customers. Their professional advice is top notch.
JACOB B
September 06, 2024
1 out of 5
They sold me a defective first-hand product. I used the warranty to replace the item. The identical item I received was also first-hand and had the same defects. I went to this store again and asked about a refund. They said I will have to go through Cobra Electronics for that. Cobra Electronics said the same thing. I've already started the process of suing both companies. Go to a different company, not just a different location of the same company. I will never buy from "best" buy again.
Response from Best Buy
September 06, 2024
Hi there, Jacob,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your product.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64167726” when reaching out on social media.
Regards,
^Ravi