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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1852 reviews)
soundead i
June 14, 2026
5 out of 5
The store has its faults but the customer is not always rite be humble.
Jarvis N
June 14, 2026
2 out of 5
Individual working in computers refused to
Ask his manager about a discount after asking him several times. The mac book was on sale for the same discount of $100 as Apple. All I ask was for a he salesman to ask his manager for the discount. He refused several times. Will not shop at Best Buy again.
Chris S
June 10, 2026
3 out of 5
Unfortunately, the world of online shopping is making the world of customer service a memory of the past. Staffing is reducing and selection is decreasing in stores.
Response from Best Buy
June 10, 2026
Hello,
Thank you for taking the time to leave a review. It can be frustrating when you aren't able to find what you're looking for in a store. If you are in need of assistance or want to formally document your review, please send us a message on social media. Please include Google Review 171236 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
JoNell H
June 02, 2026
1 out of 5
Looking for a laptop for my college bound child, picked one out then initially would not honor price marked which we have picture of and when tried to get them to honor it we suddenly could not buy either from the store or online as not available and would not sell us display; so basically advertising a computer they purportedly can not get in any fashion;
The customer service number given was a horrible AI tree and finally after getting through to a human, got transferred only to be told had to send an email and there was nothing that could be done
Very disappointed and will never shop there again