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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1838 reviews)
Mike N
April 16, 2026
4 out of 5
They've got ALMOST everything I needed, except thermal printers big enough for shipping labels. This is the ONLY place I've found a case for my phone (pixel 10) and not online, which is AWESOME, so in my eyes that's a fair trade off!
Mama B
March 20, 2026
5 out of 5
Great place. Knowledgeable people
David R
March 17, 2026
1 out of 5
I had an appointment to have the battery changed on my iPhone. When I arrived for my appointment I was told the machine to do the change was broken and they didn’t know when, or if, it would be fixed. The battery change was going to cost $89 and I thought that was reasonable. THEN I was told that they would probably break the screen when they opened it to change the battery and that was $389.00!! Payable in advance and they were not responsible for the damage! They could not tell me why I was not told the machine was broken or that I was going to be responsible for any damage they caused OR why they even made the appointment BEFORE I drove 2 hours for that appointment. NOT A HAPPY CAMPER!!
Response from Best Buy
March 18, 2026
Hi David,
Thank you for your review. We understand the importance of efficient service and proper communication. We are sorry to learn your experience doesn't seem to align with these values, and we appreciate you taking the time to let us know.
To formally document your feedback, feel free to connect with us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 130622.
Mike &
March 07, 2026
5 out of 5
This afternoon, we went to the Augusta, Maine, Best Buy store for assistance with a need to have a "smart watch" due to an ongoing medical problem. A young man named James M. showed up while we were looking at the watches and asked if he could help. I thought I would need to purchase a new watch even though I already had one, since a message suggested that it was outdated.
After spending time with James and a little research on his part, he was able to configure my existing watch so I would have what I needed, as recommended by my doctor.
Much to our amazement, we felt that the clock had been turned back to a time when people took the time to help customers in a friendly, professional fashion. We were very impressed with James's technical understanding, pleasant demeanor, and willingness to help us.
All in all, we walked away as happy customers, even though we hadn't bought anything today.
We'll be back and hope to run into James again.