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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1842 reviews)
Heidi R
May 17, 2026
1 out of 5
Terrible. I call on the phone before driving to the store 50 miles away and can't get in touch with a real person. This is all complete non sense. AI is not a good thing
Response from Best Buy
May 17, 2026
Hello,
Best Buy has decided to use other methods to assist you and not contact the store for many reasons. Let's discuss your recent experience. Please mention review #153516 when connecting with us on a private social media link.
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Justin L
May 03, 2026
1 out of 5
The customer service at this location is particularly unkind and flat out rude. I worked with several employees; not a greeting, were very cold and uncaring. Purchased an open box TV; they didn’t have the box and made it a point to not help load the TV either. Didn’t offer any solutions to ensure that the TV was secure or would be at less of risk of damage. Nothing. Incredibly disappointing, especially for my own first experience. My partner visited here and had the same issue with the Geek Squad members as well. I will be making it a point to visit any other location aside from this one. I hope Best Buy can do better to rectify the disposition and care of their team here. Yikes!
Calla O
April 30, 2026
2 out of 5
Didn't have what I was looking for even though the website said they would, and no employees talked to me despite wandering the store for a half hour searching.
Lynda G
April 29, 2026
5 out of 5
Went with my mother to get her a new TV back around Black Friday. Had Jennifer D. Retail Program Connections Manager helping us out. She was phenomenal and walked us through getting everything we needed and gave us great suggestions as well. She was also very patient when we had payment issues. We had a fantastic experience with some added laughs! Thank you Jennifer and sorry it took me so long to leave a review!