'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Augusta
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1739 reviews)
Nicole B
February 16, 2025
1 out of 5
Honestly I would give them 0 stars if I could. I went online and got my son a tablet. They took my money from my account. No problem. 2 days later they cancelled my order and said they could not identify me. I asked what can I do and they tell me to contact my bank. That's ridiculous. They had no problem taking my money boom just like that.. then they proceed to tell me that my money won't be back in my account for 7 to 10 business days . Had no problem taking my money without identifying me though. No wonder best buy is going under. I wish they would just shut them all down if this is how the customers get treated... 0 stars! Do not go to this store..
Response from Best Buy
February 16, 2025
Hello,
Thanks for sharing your feedback with us. A new tablet for your son is a a great purchase. I can understand having this be unexpectedly cancelled though, wouldn't have been welcome news.
If the order was placed with a credit or debit card, the account should not have been billed until the order was marked as ready to be shipped or picked up at the store, as mentioned here: https://www.bestbuy.com/site/help-topics/payment-options/pcmcat203400050003.c?id=pcmcat203400050003. That said, I'd like to have our corporate team look into this with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order number, and mention your "Google review 64820519" in your message.
Sincerely,
^Melissa
Paul E
February 04, 2025
1 out of 5
Terrible customer service which my the way is in Asia and you can’t even speak to anyone at the Augusta maine store
We were supposed to have our delivery today of speakers,sound bar and 70” tv
Waited all day to receive the order to get a email that says you have to reschedule your slot is no longer available!!??!! Why!? It was available last week when I was in the store
So after trying to speak English to someone and getting very aggravated I canceled the entire order and will never shop at Best Buy again for something I could not get a explanation for and was not going to get another delivery date for another two weeks
Donald Gingras
Response from Best Buy
February 04, 2025
Howdy there.
Thanks for providing your feedback here on Google. We know how important it is to get the help you need, with clear communication. If you still need some help, please reach out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #64776798.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Maz L
February 01, 2025
4 out of 5
This location was fine
Derek P
January 30, 2025
5 out of 5
Got a camera, staff was knowledgeable, in and out quick.