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Best Buy Augusta
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1719 reviews)
Kirsten H
October 21, 2024
1 out of 5
boyfriend missed his alarm once and they fired him a week before our rent is due knowing I’m pregnant and can’t work at the moment. all while letting other employees call out all the time, letting them run off on their shifts to do whatever, etc. disgusting behavior. no wonder nobody likes coming there anymore.
Bobby R
October 07, 2024
1 out of 5
Robbie had to come in on his day off and was making everyone pay for it. He needs to adjust his attitude or find a job with less demands. Won’t return to this location based on the way he treated me.
Response from Best Buy
October 07, 2024
Hi Bobby,
Thank you for sharing this review with us here. I'm concerned to hear about this experience and the service you received, as this doesn't align with what you should expect in our store. We'd be happy to discuss this further with you to understand your experience and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64283907 so we can assist.
Thanks,
^Caleb
James C
September 24, 2024
1 out of 5
Worst experience ever. Drove an hour to buy a phone listed as available on the website and they refused to sell it to me because no one was available to do an activation that I can and have done myself. AVOID AT ALL COSTS!!
Response from Best Buy
September 24, 2024
Hello, James,
Thank you for providing your feedback Google my Business. I understand not being able to purchase a phone due to the inability to activate it is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64239239", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Charlie F
September 24, 2024
5 out of 5
Picked up an online order (new microwave) and they put it in my truck for me. I mean I could have done it, don’t get me wrong. I work out and stuff, but it was a nice gesture.