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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1817 reviews)
Leandro G
January 07, 2026
1 out of 5
I would like to express my sadness, dissatisfaction, and frustration with Best Buy. For the third time, I purchased a 100-inch TV on December 27, 2025, and was informed that it would be delivered on December 30, 2025, between 1:00 PM and 5:30 PM. I waited until the delivery date to donate my old TV, and made plans with my family to spend New Year's Eve at home together with the new TV. On December 30, 2025, at 1:50 PM, I received an email from Best Buy informing me that they would not be delivering the TV. I contacted them via chat to cancel the purchase, and they informed me that if I canceled, I would not receive a full refund. They showed very little concern in trying to resolve the situation; they didn't even contact me to try to find a solution. I checked my Best Buy account, and it indicated that the TV would be delivered on January 9, 2026. Then, today, I received a text message informing me that the TV will now be delivered on January 10, 2026. I am very disappointed; 14 days to possibly receive my TV.
Response from Best Buy
January 07, 2026
Hello, Leandro.
Thank you for taking the time to leave this review. It is disheartening to hear your frustration and disappointment with this recent experience and the failure to have your TV delivered on time. This is never the kind of experience we want our customers to have. We would like the chance to follow up, look into this, as well as make sure this is documented.
Please each out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/v6qwhz)
- Twitter/X (https://bby.me/m78uu1)
- Instagram (https://bby.me/hxqiek)
When reaching out, please reference your Google Review 101740.
Kindest Regards.
Scott E
January 01, 2026
2 out of 5
First time in best buy,spent the day looking for a microwave.found 1 I was interested in and a employee said they had them in stock.watched him go back and forth thru store for 15 mins with a empty cart then left and went to lowes.
Response from Best Buy
January 02, 2026
Hi, Scott,
Not getting the assistance you're wanting in a timely manner can be frustrating during the holidays. If you are in need of support or want to formally document your complaint, please reach out on social media. Kindly include Google Review 99126 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Benjamin R
December 27, 2025
4 out of 5
Staff tried to be very helpful and were friendly.
Dennis P
December 25, 2025
5 out of 5
Process for queuing to receive sakes help was extremely well executed. Salesperson was knowledgeable and very very helpful.