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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

3.9
(1880 reviews)
Judy L
November 10, 2026
5 out of 5
I had a scare last week with my phone. I was stuck in a loop that said my phone had been hacked. I couldn't get out of it. I stopped at Best Buy on my way home in hopes I could get some guidance or help. There was a fellow working on a device at the geek squad desk and he immediately asked me if he could help me. One look at my phone, and he knew immediately what to do and how to fix it. He worked on my phone for a little while and got it all sorted out. He set my mind at ease by explaining how the gremlin had attaced itself to an app. I was concerned about other apps on my phone, like my banking app. He explained that I should be fine and handed me back my phone, all straightened out. I went to Best Buy because I got my phone there, but I never told him that. He just got right to work on it, even though I had not called for an appointment. He realized I was upset, and set my mind at ease, and got my phone sorted out. Thank you Will from Best Buy!! You calmed my panic and did a great job fixing my problem. You Rock Will!!!
Shandra A
November 10, 2026
5 out of 5
Fun place to go in & check out what's new! Clean, pleasant atmosphere!
Docktor R
October 30, 2026
2 out of 5
I was hoping to get help finding an Apple Pencil. I couldn't get anyone to make eye contact. It was weird and disappointing to get such a cold welcome to this store. I left empty handed. I didn't want to order online but that seems to be the easiest option.
Cheri
October 02, 2026
5 out of 5
Shannon is an absolute gem! Thank you so much for your patience and kindness!!!

About Best Buy Augusta

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