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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1781 reviews)
Heidi L
July 30, 2025
2 out of 5
I drove over an hour to purchase In-store
2 - $50 Apple Card’s and a camera. We were informed that we could not purchase two cards. There was my husband and I there making the purchase so I said well I’ll stand in line behind him and buy the 2nd card. I was informed I couldn’t do that. I said “this is silly, We each need two cards but we can only buy one?” We left buying a $500 dollar camera and 1-$50 apple card. I went next door to staples and bought 2 - $25 dollar cards no problem… They told me it couldn’t be $5000 dollars or more in Apple Card’s, because of fraud. I told them to go next door and thank Best Buy… It is ridiculous and unfair what Best Buy put me through: I’m Extremely unhappy with Augusta Best Buy!!! We have spent so much money there over the years!
Lloyd V
July 11, 2025
4 out of 5
Friendly and helpful folks. Sometimes it seems hard to find help. When you find help, they do a good job.
Alexa B
July 11, 2025
5 out of 5
The microwave was exactly as described. It was delivered within 2 days. Amazon couldn't deliver for 6days.
Linda R
July 10, 2025
1 out of 5
Calling is useless to speak with Geek Squad...I don't want to tt an AI
Response from Best Buy
July 11, 2025
Hi there, Linda,
Thank you for taking the time out of your day to leave us a review. Not finding the help you need over the phone can be really frustrating, so we appreciate your feedback. If you'd like assistance, please send us a private message on social media along with your name, phone number, and email. Please mention Google Review 13687 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan